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Travel · head to head

Apaleo vs TicketingHub

Apaleo logo

Apaleo

Travel

API-first hotel property management platform sold per room with a monthly floor

From
€8/month
Rated
-
TicketingHub logo

TicketingHub

Travel

Ticketing and booking for tours and attractions with no subscription, only a percentage per booking

From
On request
Rated
-

The short version

  • Each has a real cost: Apaleo the €400 monthly floor means a property under fifty rooms pays well above the headline €8 per room, so a twenty five room hotel pays €16 per room and the advertised rate is misleading at the small end.; TicketingHub the 3 per cent applies to cash and walk-up sales recorded in the system, not only to online bookings, which operators frequently miss and which makes on-site revenue more expensive than expected.
  • They diverge on capability: Apaleo covers Open REST API, TicketingHub covers No monthly fee.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Apaleo and TicketingHub actually diverge.

Attributes where Apaleo and TicketingHub differ
AttributeApaleoTicketingHub
Starting price€8/monthOn request
Pricing modelPer room per monthPer booking, 3 per cent of booking value
PlatformsWeb, APIWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Apaleo

  • Open REST API
  • Apaleo Store
  • Multi-property inventory
  • Apaleo Pay
  • Unit group model
  • Night audit and accounting export

Only in TicketingHub

  • No monthly fee
  • Ticket scanning
  • Walk-up sales
  • Booking widget
  • OTA connections
  • Session and capacity management
  • Reporting
  • Multi-currency and language

What people use each for

The jobs each tool is most often brought in to do.

Apaleo

  • A serviced apartment group building its own branded check-in and access flow that needs full PMS control through an API rather than a vendor-built kiosknot TicketingHub
  • A European hotel group standardising twenty properties on one system with central rate management and DATEV-ready accounting exportsnot TicketingHub
  • A new-build lifestyle hotel operating with no permanent front desk, where door locks, kiosks and messaging come from specialists and the PMS is the record of truthnot TicketingHub
  • A revenue team that wants to plug Duetto or IDeaS into live inventory without paying a per-connection interface feenot TicketingHub

TicketingHub

  • A seasonal walking tour company that closes for four winter months and refuses to pay a subscription through themnot Apaleo
  • A small attraction wanting door scanning and online booking in one systemnot Apaleo
  • A transport operator selling timed boarding tickets with capacity limitsnot Apaleo
  • A new experience business unwilling to commit to fixed software cost before it has volumenot Apaleo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Apaleo

  • The €400 monthly floor means a property under fifty rooms pays well above the headline €8 per room, so a twenty five room hotel pays €16 per room and the advertised rate is misleading at the small end.
  • Apaleo ships no point of sale, no spa or golf module and no conference and banqueting system, so full service hotels must buy and integrate three or four more products before the stack is complete.
  • Because the model assumes you assemble the guest-facing layer from the Store, the real monthly cost is the platform fee plus several third-party subscriptions, and that total is nowhere on the pricing page.
  • Support and documentation lean towards developers, so an operator without technical capacity or an implementation partner will find configuration and troubleshooting harder than with a conventional PMS.
  • The product and integration ecosystem is strongest in German-speaking Europe, and North American buyers will find fewer local integrations for payments, tax rules and accounting than a US-focused PMS offers.

TicketingHub

  • The 3 per cent applies to cash and walk-up sales recorded in the system, not only to online bookings, which operators frequently miss and which makes on-site revenue more expensive than expected.
  • At meaningful volume the model is expensive: a hundred thousand pounds of ticket revenue costs three thousand pounds a year, well above what a subscription platform with a lower booking fee would charge.
  • The 3 per cent excludes card processing, so the total take on each ticket is materially higher than the headline rate implies.
  • Enterprise discounts exist but are negotiated privately, so the published price is not the price for anyone with scale and there is no way to benchmark what a good deal looks like.
  • The product is a ticketing engine rather than an operations platform, with limited resource scheduling, customer relationship tooling and reseller management compared with the larger competitors.

Pricing, plan by plan

Apaleo

€8/month
  • Apaleo Platform$8/month
    • €8 per room per month
    • Minimum €400 per month regardless of room count
    • All APIs included at no extra cost

TicketingHub

On request
  • Standard$undefined/month
    • No monthly fee and no setup fee
    • 3% taken on every successful booking
    • Applies to website, OTA, card, cash and walk-up sales

Which should you pick?

Choose Apaleo if

  • You need open rest api.
  • You work on Web, API.
  • You also want apaleo store.

Choose TicketingHub if

  • You need no monthly fee.
  • You work on Web, iOS, Android.
  • You also want ticket scanning.

Questions people ask

Is Apaleo or TicketingHub better?
Neither clearly leads. Apaleo starts at €8/month and TicketingHub at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Apaleo or TicketingHub?
Apaleo starts at €8/month and TicketingHub at On request.
Does Apaleo or TicketingHub run on more platforms?
Apaleo runs on Web, API. TicketingHub runs on Web, iOS, Android.
What is Apaleo best used for?
Apaleo is most often used for a serviced apartment group building its own branded check-in and access flow that needs full pms control through an api rather than a vendor-built kiosk, a european hotel group standardising twenty properties on one system with central rate management and datev-ready accounting exports, a new-build lifestyle hotel operating with no permanent front desk, where door locks, kiosks and messaging come from specialists and the pms is the record of truth, a revenue team that wants to plug duetto or ideas into live inventory without paying a per-connection interface fee. Of those, a serviced apartment group building its own branded check-in and access flow that needs full pms control through an api rather than a vendor-built kiosk and a european hotel group standardising twenty properties on one system with central rate management and datev-ready accounting exports are not what TicketingHub is typically brought in for.
What can Apaleo do that TicketingHub cannot?
Apaleo covers Open REST API, Apaleo Store, Multi-property inventory, Apaleo Pay. TicketingHub covers No monthly fee, Ticket scanning, Walk-up sales, Booking widget.

Answered from the vendors’ own pages

Apaleo: What does Apaleo actually cost for a sixty room hotel?

€480 per month for the platform at €8 per room, plus payment processing from 0.6% and whatever Store integrations you add. Below fifty rooms you pay the €400 floor.

TicketingHub: What does TicketingHub cost?

There is no subscription. It takes 3 per cent of every successful booking, plus your card processing separately.

Apaleo: Is API access charged separately?

No. All APIs are included in the per room fee, which is unusual in the PMS market where interface fees per connection are common.

TicketingHub: Does the 3 per cent apply to cash sales?

Yes. It applies across the board, including cash and in-person walk-up sales entered into the system, which is the detail most operators overlook.

Apaleo: Does it include a channel manager?

No. You connect one from the Store, such as SiteMinder, and pay that vendor separately.

TicketingHub: At what volume does a subscription platform become cheaper?

Roughly once ticket revenue passes about fifty thousand pounds a year, where 3 per cent begins to exceed a typical monthly subscription plus a lower booking fee.

Apaleo: Can it run a full service hotel?

Only with additional systems. There is no native POS, spa or events module.

TicketingHub: Can I negotiate the rate?

Yes for high volume. Enterprise rates are available but are not published, so you will need to ask directly.

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