Softwr

Automotive · head to head

Shop-Ware vs CDK Global

Shop-Ware logo

Shop-Ware

Automotive

Cloud-based shop management system

From
$79/month
Rated
-
Full reviewWebsite
CDK Global logo

CDK Global

Automotive

Drive your dealership forward

From
On request
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: Shop-Ware covers Work order management, CDK Global covers Dealer Management System.

Where they differ

Only the attributes on which Shop-Ware and CDK Global actually diverge.

Attributes where Shop-Ware and CDK Global differ
AttributeShop-WareCDK Global
Starting price$79/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Mobile, AppWeb, Desktop, Api
Founded20052014

Identical on both: free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Shop-Ware

  • Work order management
  • Customer database
  • Vehicle history
  • Scheduling
  • Invoicing
  • Customer portal
  • Mobile application
  • Business analytics

Only in CDK Global

  • Dealer Management System
  • Sales desking
  • F&I management
  • Service scheduling
  • Parts inventory
  • Accounting
  • CRM integration
  • Digital retailing

Both cover

  • Accounting software
  • Third-party tools
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

Shop-Ware

  • Dealership Managementnot CDK Global
  • Service Schedulingnot CDK Global
  • Inventory Managementnot CDK Global
  • Sales Operationsnot CDK Global
  • Customer Relationshipnot CDK Global

CDK Global

  • Dealership operationsnot Shop-Ware
  • Sales managementnot Shop-Ware
  • Service departmentnot Shop-Ware
  • Parts managementnot Shop-Ware
  • Financial reportingnot Shop-Ware

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Shop-Ware

  • The Internet Archive's capture of Shop-Ware's packages page on 4 November 2024 listed Startup at $249/month ($224/month billed annually), Pro at $379/month ($341 annual), Master at $499/month ($449 annual), and Ultimate at $799/month ($719 annual); each tier confirmed as unlimited users with escalating feature sets from AI Parts Matrix up to SEO and pay-per-click services on Ultimate.

CDK Global

Nothing recorded yet. See the CDK Global review.

Pricing, plan by plan

Shop-Ware

$79/month
  • Startup$79/month
    • Work orders
    • Customer management
    • Basic reporting
  • Professional$159/month
    • Everything in Startup
    • Advanced reports
    • Scheduling
  • Enterprise$299/month
    • Everything in Professional
    • Multi-location
    • API access

CDK Global

On request
  • Drive$undefined/month
    • Core DMS functionality
    • Sales & F&I
    • Service & parts
  • Drive+$undefined/month
    • Everything in Drive
    • Advanced CRM
    • Digital retailing
  • Enterprise$undefined/month
    • Everything in Drive+
    • Custom integrations
    • Dedicated support

Which should you pick?

Choose Shop-Ware if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want customer database.
Shop-Ware review

Choose CDK Global if

  • You need dealer management system.
  • You work on Web, Desktop, Api.
  • You also want sales desking.
CDK Global review

Questions people ask

Is Shop-Ware or CDK Global better?
Neither clearly leads. Shop-Ware starts at $79/month and CDK Global at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Shop-Ware or CDK Global?
Shop-Ware starts at $79/month and CDK Global at On request.
Does Shop-Ware or CDK Global run on more platforms?
Shop-Ware runs on Web, Mobile, App. CDK Global runs on Web, Desktop, Api.
What is Shop-Ware best used for?
Shop-Ware is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what CDK Global is typically brought in for.
What can Shop-Ware do that CDK Global cannot?
Shop-Ware covers Work order management, Customer database, Vehicle history, Scheduling. CDK Global covers Dealer Management System, Sales desking, F&I management, Service scheduling. Both handle Accounting software, Third-party tools, Data encryption.
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