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Accounting · head to head

SAP Concur vs Stayntouch

SAP Concur logo

SAP Concur

Accounting

Enterprise travel booking, expense claims and supplier invoice processing sold as separate modules

From
$29/month
Rated
-
Full reviewWebsite
Stayntouch logo

Stayntouch

Travel

Cloud property management system for independent hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SAP Concur implementation is done through SAP or a partner and commonly costs a substantial multiple of the first year subscription, because the value sits entirely in the configured policy, approval hierarchy and ledger mapping rather than in the software as shipped.; Stayntouch quote-only pricing scaled by rooms, with no published rates
  • They diverge on capability: SAP Concur covers Expense capture, Stayntouch covers Mobile check-in.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which SAP Concur and Stayntouch actually diverge.

Attributes where SAP Concur and Stayntouch differ
AttributeSAP ConcurStayntouch
Starting price$29/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Ios, AndroidWeb, iOS, Android, Cloud
CategoryAccountingTravel
Founded1993Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SAP Concur

  • Expense capture
  • Corporate card feeds
  • Policy engine
  • Approval routing
  • Travel booking
  • Travel agency integration
  • Duty of care
  • Invoice capture

Only in Stayntouch

  • Mobile check-in
  • Guest self-service
  • Cloud PMS
  • Open API
  • Housekeeping
  • Payments

What people use each for

The jobs each tool is most often brought in to do.

SAP Concur

  • A multinational with thousands of travellers where an audit committee has asked for evidence that travel policy is actually enforcednot Stayntouch
  • An organisation replacing spreadsheet expense claims and email approvals that cannot survive an external auditnot Stayntouch
  • A finance team trying to eliminate duplicate claims by matching corporate card feeds against submitted receiptsnot Stayntouch
  • A shared service centre processing high volumes of supplier invoices that needs capture and approval routing before postingnot Stayntouch

Stayntouch

  • Hotels wanting to check guests in away from a fixed desknot SAP Concur
  • Properties reducing lobby queuing at peak arrivalnot SAP Concur
  • Independents replacing an on-premise PMS with cloudnot SAP Concur

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SAP Concur

  • Implementation is done through SAP or a partner and commonly costs a substantial multiple of the first year subscription, because the value sits entirely in the configured policy, approval hierarchy and ledger mapping rather than in the software as shipped.
  • Pricing is driven by transaction volume, expense reports and invoices processed, rather than by seats, so a business with seasonal travel or a growth year sees the bill move in ways headcount based budgeting does not predict.
  • The configuration that makes it valuable is also what makes it rigid, and organisations frequently find that changing an approval chain or adding a cost centre dimension requires a partner change order rather than an administrator's afternoon.
  • Contracts are typically multi year with limited exit, so an organisation that concludes after twelve months that a lighter expense tool would have been enough is still paying for the heavier one for the remainder of the term.
  • The three modules are licensed separately and the strongest case for the product depends on having travel, expense and card feeds together, so buying expense alone gives you a costly receipt system without the control loop that justifies the price.

Stayntouch

  • Quote-only pricing scaled by rooms, with no published rates
  • Mobile-first depends on property-wide wireless coverage that many older hotels do not have
  • A smaller vendor than the major PMS providers, with a narrower integration ecosystem
  • Strongest in North America, with less coverage elsewhere

Pricing, plan by plan

SAP Concur

$29/month
  • Professional$8/month
    • Expense reporting
    • Receipt capture
    • Approvals
  • Premium$12/month
    • Travel booking
    • Invoice management
    • Analytics

Stayntouch

On request

No published plan breakdown. See the Stayntouch review.

Which should you pick?

Choose SAP Concur if

  • You need expense capture.
  • You work on Web, Ios, Android.
  • You also want corporate card feeds.
SAP Concur review

Choose Stayntouch if

  • You need mobile check-in.
  • You work on Web, iOS, Android, Cloud.
  • You also want guest self-service.
Stayntouch review

Questions people ask

Is SAP Concur or Stayntouch better?
Neither clearly leads. SAP Concur starts at $29/month and Stayntouch at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SAP Concur or Stayntouch?
SAP Concur starts at $29/month and Stayntouch at On request.
Does SAP Concur or Stayntouch run on more platforms?
SAP Concur runs on Web, Ios, Android. Stayntouch runs on Web, iOS, Android, Cloud.
What is SAP Concur best used for?
SAP Concur is most often used for a multinational with thousands of travellers where an audit committee has asked for evidence that travel policy is actually enforced, an organisation replacing spreadsheet expense claims and email approvals that cannot survive an external audit, a finance team trying to eliminate duplicate claims by matching corporate card feeds against submitted receipts, a shared service centre processing high volumes of supplier invoices that needs capture and approval routing before posting. Of those, a multinational with thousands of travellers where an audit committee has asked for evidence that travel policy is actually enforced and an organisation replacing spreadsheet expense claims and email approvals that cannot survive an external audit are not what Stayntouch is typically brought in for.
What can SAP Concur do that Stayntouch cannot?
SAP Concur covers Expense capture, Corporate card feeds, Policy engine, Approval routing. Stayntouch covers Mobile check-in, Guest self-service, Cloud PMS, Open API.

Answered from the vendors’ own pages

SAP Concur: Do we need SAP ERP to use Concur?

No. It integrates with SAP systems particularly well but it is regularly deployed alongside Oracle, NetSuite, Workday and other ledgers. The integration work is a line item in the implementation either way.

Stayntouch: What does Stayntouch cost?

Quoted per property by room count; not published.

SAP Concur: Is it worth it for a company of a hundred people?

Usually not. Below a few hundred travellers the implementation cost and the contract commitment are hard to justify against lighter expense tools. The case turns on policy enforcement and audit, not on receipt scanning.

Stayntouch: What does mobile-first actually change?

Check-in happens on a tablet anywhere in the property or on the guest's own phone, rather than at a fixed counter, which changes both queuing and front-desk staffing.

SAP Concur: How is it priced?

Broadly on the volume of expense reports and invoices processed, with the modules licensed separately. Because pricing is quoted rather than published, get the volume assumptions written into the contract and check what happens when you exceed them.

Stayntouch: What does it need to work well?

Reliable property-wide wireless. A mobile-first PMS is only as good as the network it runs on.

SAP Concur: Can it handle multiple countries and currencies?

Yes, that is one of its stronger areas, including per country tax treatment and VAT reclaim identification. Confirm coverage for your specific countries during the sales process rather than assuming global means every jurisdiction.

SAP Concur: How long does implementation take?

Plan in months, not weeks, for anything beyond a single entity with simple approvals. Multi entity rollouts with travel and invoice modules commonly run across a year in phases.

SAP Concur: What does the audit service actually do?

It has a team review a sample or all of your submitted claims against receipts and policy before approval, which some organisations use in place of internal reviewers. It is priced separately from the expense subscription.

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