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Travel · head to head

Opera PMS vs SAP Concur

Opera PMS logo

Opera PMS

Travel

Oracle property management system used by large hotel groups and chain estates

From
On request
Rated
-
Full reviewWebsite
SAP Concur logo

SAP Concur

Accounting

Enterprise travel booking, expense claims and supplier invoice processing sold as separate modules

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Opera PMS integration is billed rather than open, so every connected system carries a per-property interface fee that inflates the running cost well beyond the quoted subscription.; SAP Concur implementation is done through SAP or a partner and commonly costs a substantial multiple of the first year subscription, because the value sits entirely in the configured policy, approval hierarchy and ledger mapping rather than in the software as shipped.
  • They diverge on capability: Opera PMS covers Reservations and front desk, SAP Concur covers Expense capture.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Opera PMS and SAP Concur actually diverge.

Attributes where Opera PMS and SAP Concur differ
AttributeOpera PMSSAP Concur
Starting priceOn request$29/month
Pricing modelquotesubscription
PlatformsWeb, Windows, iOS, AndroidWeb, Ios, Android
CategoryTravelAccounting
FoundedUnknown1993

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Opera PMS

  • Reservations and front desk
  • Rate and yield management
  • Sales and catering
  • Housekeeping and maintenance
  • Night audit and accounting
  • OHIP integration platform

Only in SAP Concur

  • Expense capture
  • Corporate card feeds
  • Policy engine
  • Approval routing
  • Travel booking
  • Travel agency integration
  • Duty of care
  • Invoice capture

What people use each for

The jobs each tool is most often brought in to do.

Opera PMS

  • A hotel group standardising several hundred properties on one reservation and reporting spinenot SAP Concur
  • A conference hotel where function space, banquet orders and group blocks drive most revenuenot SAP Concur
  • A franchisee whose brand agreement mandates OPERA and a specific central reservation systemnot SAP Concur
  • A resort with multiple outlets that needs tight posting between POS, spa and the guest folionot SAP Concur

SAP Concur

  • A multinational with thousands of travellers where an audit committee has asked for evidence that travel policy is actually enforcednot Opera PMS
  • An organisation replacing spreadsheet expense claims and email approvals that cannot survive an external auditnot Opera PMS
  • A finance team trying to eliminate duplicate claims by matching corporate card feeds against submitted receiptsnot Opera PMS
  • A shared service centre processing high volumes of supplier invoices that needs capture and approval routing before postingnot Opera PMS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Opera PMS

  • Integration is billed rather than open, so every connected system carries a per-property interface fee that inflates the running cost well beyond the quoted subscription.
  • Implementation typically requires an Oracle partner and runs for months, which puts a property opening timeline at the mercy of partner availability.
  • Configuration is dense enough that properties rely on one or two trained staff, and losing that person leaves rate and package changes stuck in a support queue.
  • The older OPERA 5 estate is on a migration path to OPERA Cloud, so on-premise customers face a forced project on a timetable set by Oracle rather than by their own budget cycle.
  • Small independent properties pay for group, catering and multi-property machinery they will never use, and lighter systems deliver a working front desk in days rather than months.

SAP Concur

  • Implementation is done through SAP or a partner and commonly costs a substantial multiple of the first year subscription, because the value sits entirely in the configured policy, approval hierarchy and ledger mapping rather than in the software as shipped.
  • Pricing is driven by transaction volume, expense reports and invoices processed, rather than by seats, so a business with seasonal travel or a growth year sees the bill move in ways headcount based budgeting does not predict.
  • The configuration that makes it valuable is also what makes it rigid, and organisations frequently find that changing an approval chain or adding a cost centre dimension requires a partner change order rather than an administrator's afternoon.
  • Contracts are typically multi year with limited exit, so an organisation that concludes after twelve months that a lighter expense tool would have been enough is still paying for the heavier one for the remainder of the term.
  • The three modules are licensed separately and the strongest case for the product depends on having travel, expense and card feeds together, so buying expense alone gives you a costly receipt system without the control loop that justifies the price.

Pricing, plan by plan

Opera PMS

On request
  • OPERA Cloud$undefined/year
    • Per-room subscription with tiered functionality
    • Implementation and configuration services quoted separately
    • Interface and integration fees charged per property

SAP Concur

$29/month
  • Professional$8/month
    • Expense reporting
    • Receipt capture
    • Approvals
  • Premium$12/month
    • Travel booking
    • Invoice management
    • Analytics

Which should you pick?

Choose Opera PMS if

  • You need reservations and front desk.
  • You work on Web, Windows, iOS, Android.
  • You also want rate and yield management.
Opera PMS review

Choose SAP Concur if

  • You need expense capture.
  • You work on Web, Ios, Android.
  • You also want corporate card feeds.
SAP Concur review

Questions people ask

Is Opera PMS or SAP Concur better?
Neither clearly leads. Opera PMS starts at On request and SAP Concur at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Opera PMS or SAP Concur?
Opera PMS starts at On request and SAP Concur at $29/month.
Does Opera PMS or SAP Concur run on more platforms?
Opera PMS runs on Web, Windows, iOS, Android. SAP Concur runs on Web, Ios, Android.
What is Opera PMS best used for?
Opera PMS is most often used for a hotel group standardising several hundred properties on one reservation and reporting spine, a conference hotel where function space, banquet orders and group blocks drive most revenue, a franchisee whose brand agreement mandates opera and a specific central reservation system, a resort with multiple outlets that needs tight posting between pos, spa and the guest folio. Of those, a hotel group standardising several hundred properties on one reservation and reporting spine and a conference hotel where function space, banquet orders and group blocks drive most revenue are not what SAP Concur is typically brought in for.
What can Opera PMS do that SAP Concur cannot?
Opera PMS covers Reservations and front desk, Rate and yield management, Sales and catering, Housekeeping and maintenance. SAP Concur covers Expense capture, Corporate card feeds, Policy engine, Approval routing.

Answered from the vendors’ own pages

Opera PMS: Is OPERA Cloud the same product as OPERA 5?

No. They share a name and much of the data model, but OPERA Cloud is a separate multi-tenant application. Moving between them is a migration project, not an upgrade.

SAP Concur: Do we need SAP ERP to use Concur?

No. It integrates with SAP systems particularly well but it is regularly deployed alongside Oracle, NetSuite, Workday and other ledgers. The integration work is a line item in the implementation either way.

Opera PMS: Why do integration partners charge a monthly fee per hotel?

Because Oracle charges them for certification and API usage through OHIP. Partners pass that on, so budget for it per connected system per property.

SAP Concur: Is it worth it for a company of a hundred people?

Usually not. Below a few hundred travellers the implementation cost and the contract commitment are hard to justify against lighter expense tools. The case turns on policy enforcement and audit, not on receipt scanning.

Opera PMS: Can a single independent hotel buy OPERA?

Yes, but the economics rarely work below roughly 100 rooms unless a brand agreement requires it.

SAP Concur: How is it priced?

Broadly on the volume of expense reports and invoices processed, with the modules licensed separately. Because pricing is quoted rather than published, get the volume assumptions written into the contract and check what happens when you exceed them.

Opera PMS: How long does implementation take?

Plan for three to six months for a single complex property, longer for a multi-property rollout.

SAP Concur: Can it handle multiple countries and currencies?

Yes, that is one of its stronger areas, including per country tax treatment and VAT reclaim identification. Confirm coverage for your specific countries during the sales process rather than assuming global means every jurisdiction.

SAP Concur: How long does implementation take?

Plan in months, not weeks, for anything beyond a single entity with simple approvals. Multi entity rollouts with travel and invoice modules commonly run across a year in phases.

SAP Concur: What does the audit service actually do?

It has a team review a sample or all of your submitted claims against receipts and policy before approval, which some organisations use in place of internal reviewers. It is priced separately from the expense subscription.

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