Is Protel or Revinate better?

Neither clearly leads. Protel starts at On request and Revinate at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Protel or Revinate?

Protel starts at On request and Revinate at On request.

Does Protel or Revinate run on more platforms?

Protel runs on Web, Windows, iOS, Android. Revinate runs on Web.

What is Protel best used for?

Protel is most often used for a german or austrian hotel needing fiscal and tax compliance handled natively rather than bolted on, a property with substantial conference and banqueting business that a rooms-only pms cannot handle, an existing protel on-premise site deciding whether to move to the cloud edition or change vendor, a group wanting pms and card acquiring from one supplier under a single contract. Of those, a german or austrian hotel needing fiscal and tax compliance handled natively rather than bolted on and a property with substantial conference and banqueting business that a rooms-only pms cannot handle are not what Revinate is typically brought in for.

What can Protel do that Revinate cannot?

Protel covers Front desk and reservations, Conference and banqueting, Cloud and on-premise editions, Integrated payments. Revinate covers Guest profile resolution, Segmented email campaigns, Revenue attribution, Ivy messaging.

Travel · head to head

Protel vs Revinate

Protel

Travel

German hotel property management system, now owned and sold by Planet

From: On request
Rated: -

Full review Website

Revinate

Travel

Hotel guest data platform, email marketing and messaging built on PMS profile data

From: On request
Rated: -

Full review Website

The short version

Each has a real cost: Protel the vendor is now a payments company, so the economics of a deal run through card processing rates as much as software fees, and a hotel with good existing acquiring terms may lose more on processing than it saves on licence.; Revinate pricing is not published and is quoted per property scaled by room count with a monthly floor, so small properties often find the minimum higher than the campaign revenue they can realistically generate.
They diverge on capability: Protel covers Front desk and reservations, Revinate covers Guest profile resolution.
Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Protel and Revinate actually diverge.

Attributes where Protel and Revinate differ
Attribute	Protel	Revinate
Platforms	Web, Windows, iOS, Android	Web

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Protel

Front desk and reservations
Conference and banqueting
Cloud and on-premise editions
Integrated payments
Interface catalogue
Multi-property operation
Night audit and reporting
Tax-free shopping links

Only in Revinate

Guest profile resolution
Segmented email campaigns
Revenue attribution
Ivy messaging
Reservation sales
Multi-property database

What people use each for

The jobs each tool is most often brought in to do.

Protel

A German or Austrian hotel needing fiscal and tax compliance handled natively rather than bolted onnot Revinate
A property with substantial conference and banqueting business that a rooms-only PMS cannot handlenot Revinate
An existing Protel on-premise site deciding whether to move to the cloud edition or change vendornot Revinate
A group wanting PMS and card acquiring from one supplier under a single contractnot Revinate

Revinate

An independent resort with fifteen years of dirty PMS profiles that wants a usable marketing database out of themnot Protel
A hotel group proving that direct email campaigns produced enough room nights to justify cutting OTA spendnot Protel
A property automating pre-arrival texts so front desk staff are not answering the same parking and check-in questions by phonenot Protel
A casino resort segmenting a large guest database by spend and recency for targeted offersnot Protel

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Protel

The vendor is now a payments company, so the economics of a deal run through card processing rates as much as software fees, and a hotel with good existing acquiring terms may lose more on processing than it saves on licence.
The Protel name persists on the product but the corporate identity has moved to Planet, which makes contract, support and roadmap ownership harder to pin down than it looks from the product page.
Hotels on the older on-premise edition face a migration to cloud that is a re-implementation rather than an upgrade, with the data and interface work that implies.
Nothing about pricing is published, so a buyer cannot benchmark against Mews or Cloudbeds without a full sales process.
Strength is concentrated in German-speaking Europe and the Middle East; support depth and partner ecosystem are noticeably thinner in North America and Asia Pacific.

Revinate

Pricing is not published and is quoted per property scaled by room count with a monthly floor, so small properties often find the minimum higher than the campaign revenue they can realistically generate.
Value depends on database size and quality; a hotel with a few thousand contacts and mostly OTA business will not recover the licence cost through email revenue.
The platform is sold as several products including marketing, messaging and reservation sales, so the quoted figure often covers less than a buyer assumes and the full stack costs considerably more.
Profile resolution quality depends on how the PMS was operated, and a property with poor data capture at check-in gets a cleaner database that is still missing email addresses for most guests.
It is hotel-specific, so a group with mixed accommodation including serviced apartments or vacation rentals will find parts of the model and integrations do not fit those units.

Pricing, plan by plan

Protel

On request

protel PMS by Planet$undefined/year
- Quoted per property, no published rate card
- Cloud and on-premise editions priced differently
- Payment processing rates negotiated alongside the software

Revinate

On request

Revinate$undefined/month
- Guest data platform and profile resolution
- Segmented email marketing with revenue attribution
- Ivy automated guest messaging

Which should you pick?

Choose Protel if

You need front desk and reservations.
You work on Web, Windows, iOS, Android.
You also want conference and banqueting.

Protel review

Choose Revinate if

You need guest profile resolution.
You also want segmented email campaigns.

Revinate review

Questions people ask

Is Protel or Revinate better?: Neither clearly leads. Protel starts at On request and Revinate at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Protel or Revinate?: Protel starts at On request and Revinate at On request.
Does Protel or Revinate run on more platforms?: Protel runs on Web, Windows, iOS, Android. Revinate runs on Web.
What is Protel best used for?: Protel is most often used for a german or austrian hotel needing fiscal and tax compliance handled natively rather than bolted on, a property with substantial conference and banqueting business that a rooms-only pms cannot handle, an existing protel on-premise site deciding whether to move to the cloud edition or change vendor, a group wanting pms and card acquiring from one supplier under a single contract. Of those, a german or austrian hotel needing fiscal and tax compliance handled natively rather than bolted on and a property with substantial conference and banqueting business that a rooms-only pms cannot handle are not what Revinate is typically brought in for.
What can Protel do that Revinate cannot?: Protel covers Front desk and reservations, Conference and banqueting, Cloud and on-premise editions, Integrated payments. Revinate covers Guest profile resolution, Segmented email campaigns, Revenue attribution, Ivy messaging.

Answered from the vendors’ own pages

Protel: Can you still buy Protel?

Yes. Planet acquired it in December 2021 and continues to sell it as protel PMS, though the corporate branding is Planet.

Revinate: What does Revinate cost?

It is not published. Expect a per property monthly figure scaled by room count with a minimum, and confirm which products are inside that number.

Protel: Why does the payments ownership matter?

Because the vendor earns on your card volume. Evaluate the processing rate alongside the software price rather than treating them as separate decisions.

Revinate: Does it replace my email tool?

Yes for guest marketing, because it is built on merged PMS profiles rather than a contact list you upload.

Protel: Is the on-premise edition still supported?

It remains in the field with a large installed base, but new investment is directed at the cloud edition, so ask for an explicit support horizon in writing.

Revinate: Will it work with a small database?

Poorly. The economics depend on having enough guest records with usable email addresses to generate attributable revenue.

Protel: Where is Protel strongest?

German-speaking Europe and the Middle East, where its interface catalogue and fiscal compliance are deepest.

Revinate: Is Ivy included?

Not necessarily. Messaging is priced separately from the marketing platform; confirm in writing.

Protel vs Revinate

Protel

Revinate

The short version

Where they differ

What each one covers

Only in Protel

Only in Revinate

What people use each for

Protel

Revinate

Where each one falls short

Protel

Revinate

Pricing, plan by plan

Protel

Revinate

Which should you pick?

Choose Protel if

Choose Revinate if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Protel

More on Revinate

Keep looking

Other head to heads