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Field Service · head to head

Synchroteam vs Workiz

S

Synchroteam

Field Service

Field service management with scheduling, dispatch and mobile jobs

From
On request
Rated
-
Full reviewWebsite
Workiz logo

Workiz

Field Service

Field service management for locksmiths, garage doors and small trades with built-in phone tracking

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Synchroteam lighter than ServiceTitan on the commercial side: no comparable estimating, financing or marketing tooling; Workiz workiz has removed list prices from its own pricing page, so plan cost now requires a quote and there is no public figure to hold the sales conversation against.
  • They diverge on capability: Synchroteam covers Mobile app, Workiz covers Call tracking and recording.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Synchroteam and Workiz actually diverge.

Attributes where Synchroteam and Workiz differ
AttributeSynchroteamWorkiz
Pricing modelPer-user monthly subscription published on the vendor sitequote
PlatformsWeb, iOS, Android, CloudWeb, iOS, Android

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Synchroteam

  • Mobile app
  • Work orders and invoicing
  • Live tracking

Only in Workiz

  • Call tracking and recording
  • Estimates and invoices
  • Online payments
  • Automations
  • Genius Leads
  • Price book
  • Service plans
  • Inventory and purchase orders

Both cover

  • Scheduling and dispatch

What people use each for

The jobs each tool is most often brought in to do.

Synchroteam

  • Service businesses wanting to evaluate cost without a sales processnot Workiz
  • Trades moving off paper job sheets and phone dispatchnot Workiz
  • Teams needing offline job capture where signal is unreliablenot Workiz

Workiz

  • A locksmith or garage door company that buys most of its work from paid search and needs cost per booked job attributed to the phone number that rangnot Synchroteam
  • A five technician appliance repair firm replacing a shared Google Calendar and a paper invoice booknot Synchroteam
  • An operator who wants missed inbound calls flagged and followed up automatically rather than lost to a competitornot Synchroteam
  • A franchise group needing inventory, purchase orders and API access across several locations on one accountnot Synchroteam

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Synchroteam

  • Lighter than ServiceTitan on the commercial side: no comparable estimating, financing or marketing tooling
  • A smaller vendor with a narrower integration list than the market leaders
  • Reporting is functional rather than deep
  • Per-user pricing adds up for businesses with many occasional users

Workiz

  • Workiz has removed list prices from its own pricing page, so plan cost now requires a quote and there is no public figure to hold the sales conversation against.
  • Each plan includes only a handful of members and additional ones are billed as add-ons at a rate the company does not publish, so a ten person crew costs substantially more than the base plan figure implies.
  • Automations are capped per tier at five, ten and thirty, so a business that automates follow-ups aggressively hits the ceiling and has to upgrade for the automation count alone rather than for any feature it wants.
  • Inventory, purchase orders, equipment tracking and API access are all confined to the top Ultimate tier, which puts basic parts tracking behind the most expensive plan.
  • Card processing rates are set per account rather than published, so payment fees, which are usually the largest recurring line for a field service firm, are invisible until you are quoted.

Pricing, plan by plan

Synchroteam

On request

No published plan breakdown. See the Synchroteam review.

Workiz

On request
  • Standard$undefined/month
    • Core scheduling, jobs, estimates, invoices and online payments
    • Five automations
    • QuickBooks Online sync
  • Pro$undefined/month
    • Everything in Standard
    • Ten automations
    • Genius Leads and Genius Scheduling
  • Ultimate$undefined/month
    • Everything in Pro
    • Thirty automations
    • Inventory management, purchase orders and equipment tracking

Which should you pick?

Choose Synchroteam if

  • You need mobile app.
  • You work on Web, iOS, Android, Cloud.
  • You also want work orders and invoicing.
Synchroteam review

Choose Workiz if

  • You need call tracking and recording.
  • You work on Web, iOS, Android.
  • You also want estimates and invoices.
Workiz review

Questions people ask

Is Synchroteam or Workiz better?
Neither clearly leads. Synchroteam starts at On request and Workiz at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Synchroteam or Workiz?
Synchroteam starts at On request and Workiz at On request.
Does Synchroteam or Workiz run on more platforms?
Synchroteam runs on Web, iOS, Android, Cloud. Workiz runs on Web, iOS, Android.
What is Synchroteam best used for?
Synchroteam is most often used for service businesses wanting to evaluate cost without a sales process, trades moving off paper job sheets and phone dispatch, teams needing offline job capture where signal is unreliable. Of those, service businesses wanting to evaluate cost without a sales process and trades moving off paper job sheets and phone dispatch are not what Workiz is typically brought in for.
What can Synchroteam do that Workiz cannot?
Synchroteam covers Mobile app, Work orders and invoicing, Live tracking. Workiz covers Call tracking and recording, Estimates and invoices, Online payments, Automations. Both handle Scheduling and dispatch.

Answered from the vendors’ own pages

Synchroteam: What does Synchroteam cost?

It publishes per-user monthly pricing on its site, which is unusual in field service software where quote-only is the norm.

Workiz: How much does Workiz cost?

Workiz no longer publishes plan prices on its own site. Tiers are Standard, Pro and Ultimate, and pricing now comes from a quote or trial signup.

Synchroteam: How does it compare with ServiceTitan?

ServiceTitan is far deeper on the commercial side — estimating, financing, marketing — and priced accordingly. Synchroteam covers scheduling, dispatch and invoicing for less.

Workiz: Are extra users included?

No. Each plan includes a set number of members and additional members are charged as add-ons at a rate that is not published.

Synchroteam: Does the mobile app work offline?

Yes, job details and capture work without signal and sync when connection returns.

Workiz: Does it do call tracking?

Yes, and this is its strongest feature. Inbound calls are recorded and attributed to the marketing source, which is unusual in field service software.

Workiz: When do I need the Ultimate plan?

If you need inventory, purchase orders, equipment tracking or API access, which are not available on Standard or Pro.

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