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Field Service · head to head

Kickserv vs Workiz

Kickserv logo

Kickserv

Field Service

Job management for small home service businesses

From
Free
Rated
-
Full reviewWebsite
Workiz logo

Workiz

Field Service

Field service management for locksmiths, garage doors and small trades with built-in phone tracking

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Kickserv has a free tier, so it costs nothing to try first.
  • Each has a real cost: Kickserv deliberately limited: no advanced dispatch optimisation, inventory or multi-location depth; Workiz workiz has removed list prices from its own pricing page, so plan cost now requires a quote and there is no public figure to hold the sales conversation against.
  • They diverge on capability: Kickserv covers Estimates to invoices, Workiz covers Call tracking and recording.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Kickserv and Workiz actually diverge.

Attributes where Kickserv and Workiz differ
AttributeKickservWorkiz
Starting priceFreeOn request
Pricing modelFree tier for very small use with paid plans above it; published on the vendor sitequote
Free tierYesNo
PlatformsWeb, iOS, Android, CloudWeb, iOS, Android

Identical on both: user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Kickserv

  • Estimates to invoices
  • Calendar scheduling
  • Customer history
  • QuickBooks sync

Only in Workiz

  • Call tracking and recording
  • Scheduling and dispatch
  • Estimates and invoices
  • Online payments
  • Automations
  • Genius Leads
  • Price book
  • Service plans

What people use each for

The jobs each tool is most often brought in to do.

Kickserv

  • Small service operators moving off a whiteboard and paper invoicesnot Workiz
  • Businesses wanting estimates and invoicing without an enterprise platformnot Workiz
  • Trades needing QuickBooks sync without manual re-entrynot Workiz

Workiz

  • A locksmith or garage door company that buys most of its work from paid search and needs cost per booked job attributed to the phone number that rangnot Kickserv
  • A five technician appliance repair firm replacing a shared Google Calendar and a paper invoice booknot Kickserv
  • An operator who wants missed inbound calls flagged and followed up automatically rather than lost to a competitornot Kickserv
  • A franchise group needing inventory, purchase orders and API access across several locations on one accountnot Kickserv

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Kickserv

  • Deliberately limited: no advanced dispatch optimisation, inventory or multi-location depth
  • Reporting is basic compared with the larger platforms
  • Growing businesses commonly outgrow it and migrate, which is a real switching cost later
  • The free tier is genuinely small and most working use needs a paid plan

Workiz

  • Workiz has removed list prices from its own pricing page, so plan cost now requires a quote and there is no public figure to hold the sales conversation against.
  • Each plan includes only a handful of members and additional ones are billed as add-ons at a rate the company does not publish, so a ten person crew costs substantially more than the base plan figure implies.
  • Automations are capped per tier at five, ten and thirty, so a business that automates follow-ups aggressively hits the ceiling and has to upgrade for the automation count alone rather than for any feature it wants.
  • Inventory, purchase orders, equipment tracking and API access are all confined to the top Ultimate tier, which puts basic parts tracking behind the most expensive plan.
  • Card processing rates are set per account rather than published, so payment fees, which are usually the largest recurring line for a field service firm, are invisible until you are quoted.

Pricing, plan by plan

Kickserv

Free
  • FreeFree
    • Limited users
    • Core job management

Workiz

On request
  • Standard$undefined/month
    • Core scheduling, jobs, estimates, invoices and online payments
    • Five automations
    • QuickBooks Online sync
  • Pro$undefined/month
    • Everything in Standard
    • Ten automations
    • Genius Leads and Genius Scheduling
  • Ultimate$undefined/month
    • Everything in Pro
    • Thirty automations
    • Inventory management, purchase orders and equipment tracking

Which should you pick?

Choose Kickserv if

  • You need estimates to invoices.
  • You want to start without paying.
  • You work on Web, iOS, Android, Cloud.
  • You also want calendar scheduling.
Kickserv review

Choose Workiz if

  • You need call tracking and recording.
  • You work on Web, iOS, Android.
  • You also want scheduling and dispatch.
Workiz review

Questions people ask

Is Kickserv or Workiz better?
Neither clearly leads. Kickserv starts at Free and Workiz at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Kickserv or Workiz?
Kickserv has a free tier; the other does not. Paid plans start at Free for Kickserv and On request for Workiz.
Does Kickserv or Workiz run on more platforms?
Kickserv runs on Web, iOS, Android, Cloud. Workiz runs on Web, iOS, Android.
Can I use Kickserv for free?
Yes. Kickserv has a free tier, so you can try it without paying. Workiz starts at On request.
What is Kickserv best used for?
Kickserv is most often used for small service operators moving off a whiteboard and paper invoices, businesses wanting estimates and invoicing without an enterprise platform, trades needing quickbooks sync without manual re-entry. Of those, small service operators moving off a whiteboard and paper invoices and businesses wanting estimates and invoicing without an enterprise platform are not what Workiz is typically brought in for.
What can Kickserv do that Workiz cannot?
Kickserv covers Estimates to invoices, Calendar scheduling, Customer history, QuickBooks sync. Workiz covers Call tracking and recording, Scheduling and dispatch, Estimates and invoices, Online payments.

Answered from the vendors’ own pages

Kickserv: Is Kickserv free?

There is a free tier for very small use, with paid plans published above it. Most working businesses need a paid plan.

Workiz: How much does Workiz cost?

Workiz no longer publishes plan prices on its own site. Tiers are Standard, Pro and Ultimate, and pricing now comes from a quote or trial signup.

Kickserv: Who is it for?

Small home-service operators running a handful of crews, not companies with large dispatch operations.

Workiz: Are extra users included?

No. Each plan includes a set number of members and additional members are charged as add-ons at a rate that is not published.

Kickserv: Will I outgrow it?

Quite possibly. It is built for the simple end, and growing businesses commonly migrate to ServiceTitan or Jobber.

Workiz: Does it do call tracking?

Yes, and this is its strongest feature. Inbound calls are recorded and attributed to the marketing source, which is unusual in field service software.

Workiz: When do I need the Ultimate plan?

If you need inventory, purchase orders, equipment tracking or API access, which are not available on Standard or Pro.

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