Softwr

Field Service · head to head

FieldEdge vs Workiz

FieldEdge logo

FieldEdge

Field Service

Service management for HVAC, plumbing and electrical contractors with deep QuickBooks Desktop sync

From
On request
Rated
-
Full reviewWebsite
Workiz logo

Workiz

Field Service

Field service management for locksmiths, garage doors and small trades with built-in phone tracking

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FieldEdge there is no published rate card whatsoever, and reported figures cluster around 100 US dollars per office user and 125 per technician per month, so a ten-person shop is looking at well over a thousand dollars a month before add-ons.; Workiz workiz has removed list prices from its own pricing page, so plan cost now requires a quote and there is no public figure to hold the sales conversation against.
  • They diverge on capability: FieldEdge covers Dispatch board, Workiz covers Call tracking and recording.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which FieldEdge and Workiz actually diverge.

Attributes where FieldEdge and Workiz differ
AttributeFieldEdgeWorkiz
PlatformsWeb, iOS, Android, WindowsWeb, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FieldEdge

  • Dispatch board
  • QuickBooks Desktop sync
  • Flat-rate pricebook
  • Service agreements
  • Technician mobile
  • Customer history
  • Inventory
  • Xplor Pay

Only in Workiz

  • Call tracking and recording
  • Scheduling and dispatch
  • Estimates and invoices
  • Online payments
  • Automations
  • Genius Leads
  • Price book
  • Service plans

What people use each for

The jobs each tool is most often brought in to do.

FieldEdge

  • An HVAC contractor with a decade of history in a QuickBooks Desktop company file needs field service software that syncs to it live rather than forcing a migration to QuickBooks Online.not Workiz
  • A plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns.not Workiz
  • A contractor wants technicians presenting good, better, best flat-rate options at the kitchen table to lift average ticket, using a maintained pricebook rather than one built in house.not Workiz
  • A firm of thirty staff has outgrown paper dispatch but does not want a ServiceTitan implementation costing tens of thousands and taking months.not Workiz

Workiz

  • A locksmith or garage door company that buys most of its work from paid search and needs cost per booked job attributed to the phone number that rangnot FieldEdge
  • A five technician appliance repair firm replacing a shared Google Calendar and a paper invoice booknot FieldEdge
  • An operator who wants missed inbound calls flagged and followed up automatically rather than lost to a competitornot FieldEdge
  • A franchise group needing inventory, purchase orders and API access across several locations on one accountnot FieldEdge

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FieldEdge

  • There is no published rate card whatsoever, and reported figures cluster around 100 US dollars per office user and 125 per technician per month, so a ten-person shop is looking at well over a thousand dollars a month before add-ons.
  • Implementation is chargeable, commonly reported between 500 and 2,000 US dollars depending on the training plan, which is a real cost small contractors do not budget for.
  • Ownership by Xplor Technologies, a payments group, means the commercial incentive is to move you onto Xplor Pay processing, and the total cost of ownership therefore depends heavily on merchant rates that are negotiated rather than published.
  • Features that competitors bundle are sold as add-ons, with advanced reporting, inventory management and additional technician mobile licences each reported as separate monthly line items that stack on top of the seat price.
  • The office application carries its dESCO heritage and feels dated next to newer platforms, and it is US-centric: tax handling, payments and the pricebook content assume a North American business, so it is a poor fit outside the United States and Canada.

Workiz

  • Workiz has removed list prices from its own pricing page, so plan cost now requires a quote and there is no public figure to hold the sales conversation against.
  • Each plan includes only a handful of members and additional ones are billed as add-ons at a rate the company does not publish, so a ten person crew costs substantially more than the base plan figure implies.
  • Automations are capped per tier at five, ten and thirty, so a business that automates follow-ups aggressively hits the ceiling and has to upgrade for the automation count alone rather than for any feature it wants.
  • Inventory, purchase orders, equipment tracking and API access are all confined to the top Ultimate tier, which puts basic parts tracking behind the most expensive plan.
  • Card processing rates are set per account rather than published, so payment fees, which are usually the largest recurring line for a field service firm, are invisible until you are quoted.

Pricing, plan by plan

FieldEdge

On request
  • Select$undefined/month
    • Core dispatch, work orders and mobile
    • QuickBooks sync
    • Priced separately per office user and per technician
  • Premier$undefined/month
    • Adds service agreements and flat-rate pricebook
    • Quoted on application
  • Elite$undefined/month
    • Adds advanced reporting and higher-tier modules
    • Quoted on application

Workiz

On request
  • Standard$undefined/month
    • Core scheduling, jobs, estimates, invoices and online payments
    • Five automations
    • QuickBooks Online sync
  • Pro$undefined/month
    • Everything in Standard
    • Ten automations
    • Genius Leads and Genius Scheduling
  • Ultimate$undefined/month
    • Everything in Pro
    • Thirty automations
    • Inventory management, purchase orders and equipment tracking

Which should you pick?

Choose FieldEdge if

  • You need dispatch board.
  • You work on Web, iOS, Android, Windows.
  • You also want quickbooks desktop sync.
FieldEdge review

Choose Workiz if

  • You need call tracking and recording.
  • You work on Web, iOS, Android.
  • You also want scheduling and dispatch.
Workiz review

Questions people ask

Is FieldEdge or Workiz better?
Neither clearly leads. FieldEdge starts at On request and Workiz at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FieldEdge or Workiz?
FieldEdge starts at On request and Workiz at On request.
Does FieldEdge or Workiz run on more platforms?
FieldEdge runs on Web, iOS, Android, Windows. Workiz runs on Web, iOS, Android.
What is FieldEdge best used for?
FieldEdge is most often used for an hvac contractor with a decade of history in a quickbooks desktop company file needs field service software that syncs to it live rather than forcing a migration to quickbooks online., a plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns., a contractor wants technicians presenting good, better, best flat-rate options at the kitchen table to lift average ticket, using a maintained pricebook rather than one built in house., a firm of thirty staff has outgrown paper dispatch but does not want a servicetitan implementation costing tens of thousands and taking months.. Of those, an hvac contractor with a decade of history in a quickbooks desktop company file needs field service software that syncs to it live rather than forcing a migration to quickbooks online. and a plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns. are not what Workiz is typically brought in for.
What can FieldEdge do that Workiz cannot?
FieldEdge covers Dispatch board, QuickBooks Desktop sync, Flat-rate pricebook, Service agreements. Workiz covers Call tracking and recording, Scheduling and dispatch, Estimates and invoices, Online payments.

Answered from the vendors’ own pages

FieldEdge: Who owns FieldEdge?

Xplor Technologies, a payments and commerce group formed from Clearent and Transaction Services Group. FieldEdge sits in its Field Services division and keeps its own name and product.

Workiz: How much does Workiz cost?

Workiz no longer publishes plan prices on its own site. Tiers are Standard, Pro and Ultimate, and pricing now comes from a quote or trial signup.

FieldEdge: Does FieldEdge work with QuickBooks Desktop?

Yes, with a live two-way sync. This is the main reason contractors pick it over competitors that support only QuickBooks Online.

Workiz: Are extra users included?

No. Each plan includes a set number of members and additional members are charged as add-ons at a rate that is not published.

FieldEdge: What does FieldEdge cost?

It is quote-only. Contractors commonly report around 100 US dollars per office user and 125 per technician per month, plus a setup fee and per-module add-ons.

Workiz: Does it do call tracking?

Yes, and this is its strongest feature. Inbound calls are recorded and attributed to the marketing source, which is unusual in field service software.

FieldEdge: Is it available outside the United States?

It is built for the US and Canadian home services market. Tax, payments and pricebook content assume North America.

Workiz: When do I need the Ultimate plan?

If you need inventory, purchase orders, equipment tracking or API access, which are not available on Standard or Pro.

Share

Related pages

More on FieldEdge

More on Workiz

Keep looking

Other head to heads