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CRM · head to head

Really Simple Systems vs Re:amaze

R

Really Simple Systems

CRM

Easy CRM for small businesses

From
$15/month
Free plan
No
Visit Really Simple SystemsFull review
Re:amaze logo

Re:amaze

Customer Support

Customer messaging for online businesses

From
Free
Free plan
Yes
Visit Re:amazeFull review

The short version

  • Really Simple Systems is a straightforward CRM.
  • Re:amaze has a free plan, then $29/mo; Really Simple Systems starts at $15/mo.
  • Only Really Simple Systems lists contact management; only Re:amaze lists multi-channel inbox.
  • Where Re:amaze falls short: AI resolutions are metered per plan at 5, 10 and 20 a month, with each additional resolution at $0.85.
  • Prices and features on this page were last checked on 13 November 2026.

Where they differ

Only the attributes on which Really Simple Systems and Re:amaze actually diverge.

Attributes where Really Simple Systems and Re:amaze differ
AttributeReally Simple SystemsRe:amaze
Starting price$15/monthFree
Free tierNoYes
PlatformsWebWeb, iOS, Android
CategoryCRMCustomer Support
Founded20092012

Identical on both: pricing model (Subscription).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Really Simple Systems

  • Contact management
  • Sales pipeline
  • Task management
  • Email integration
  • Reporting
  • Zapier
  • Google Workspace
  • Cloud deployment

Only in Re:amaze

  • Multi-channel inbox
  • Live chat
  • FAQ center
  • Chatbots
  • Automation
  • Push campaigns
  • Shopify
  • BigCommerce

Both cover

  • GDPR
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Really Simple Systems

  • Sales managementnot Re:amaze
  • Contact trackingnot Re:amaze

Re:amaze

  • Customer service and support for small to mid-size teamsnot Really Simple Systems
  • Multi-channel communication management across email, chat, SMS, and voicenot Really Simple Systems

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Really Simple Systems

  • The vendor's own pricing page as captured by the Internet Archive on 22 October 2019 listed four CRM tiers billed annually: Free at $0 for up to 2 users, Starter at $14 per user per month, Professional at $30 per user per month, and Enterprise at $46 per user per month (each roughly 7 to 10 percent higher if billed monthly); the Marketing add-on was $22 per month for up to 5,000 emails and Advanced Marketing scaled to 50,000 emails per month, though this capture is over five years old

Re:amaze

  • AI resolutions are metered per plan at 5, 10 and 20 a month, with each additional resolution at $0.85
  • The flat rate Starter plan at $59 a month caps responded conversations at 500
  • SMS, voice, multiple brands and a custom domain all require the Pro plan at $49 per team member
  • Departments, custom roles, shift management and satisfaction ratings are Plus only at $69 per team member
  • The 10% saving requires annual billing

Pricing, plan by plan

Really Simple Systems

$15/month
  • Essential$15/mo
    • Contact management
    • Task tracking
  • Professional$25/mo
    • Everything in Essential
    • Sales pipeline
    • Reporting
  • Professional Plus$35/mo
    • Everything in Professional
    • Advanced customization

Re:amaze

Free
  • Basic$29/mo
    • Unlimited email inboxes, live chat, social media channels
    • Public/internal FAQ, workflow automation, chatbots
    • Basic reporting and Re:amaze AI Agent
  • Pro$49/mo
    • All Basic features plus multiple brand management
    • Live visitor tracking, advanced reporting
    • SMS and voice channels, custom domain, AI Intents
  • Plus$69/mo
    • All Pro features plus live screensharing (Peek)
    • Department management, staff performance reporting
    • Shifts/vacation tracking, custom roles, video calls
  • Starter$59/mo
    • All Basic plan features for unlimited team members
    • Limited to 500 responded conversations monthly
    • Flat rate billing regardless of team size

Which should you pick?

Choose Really Simple Systems if

  • You need contact management.
  • You also want sales pipeline.
Really Simple Systems review

Choose Re:amaze if

  • You need multi-channel inbox.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want live chat.
Re:amaze review

Questions people ask

Is Really Simple Systems or Re:amaze better?
Neither clearly leads. Really Simple Systems starts at $15/month and Re:amaze at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Really Simple Systems or Re:amaze?
Re:amaze has a free tier; the other does not. Paid plans start at $15/month for Really Simple Systems and Free for Re:amaze.
Does Really Simple Systems or Re:amaze run on more platforms?
Really Simple Systems runs on Web. Re:amaze runs on Web, iOS, Android.
Can I use Re:amaze for free?
Yes. Re:amaze has a free tier, so you can try it without paying. Really Simple Systems starts at $15/month.
What is Really Simple Systems best used for?
Really Simple Systems is most often used for sales management, contact tracking. Of those, sales management and contact tracking are not what Re:amaze is typically brought in for.
What can Really Simple Systems do that Re:amaze cannot?
Really Simple Systems covers Contact management, Sales pipeline, Task management, Email integration. Re:amaze covers Multi-channel inbox, Live chat, FAQ center, Chatbots. Both handle GDPR, Web support.

Answered from the vendors’ own pages

Re:amaze: Is there a free trial for Re:amaze?

Yes, Re:amaze offers a 14-day free trial that includes all Plus plan features. No credit card is required and there are no cancellation fees.

Source
Re:amaze: How much does Re:amaze cost per team member?

Basic costs $29 per team member monthly, Pro costs $49, and Plus costs $69. An annual billing option provides 10 percent savings across all tiers.

Source
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