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Software · head to head

Pipedrive vs RudderStack

Pipedrive logo

Pipedrive

Software

The CRM that sales teams love to use

From
On request
Rated
-
Full reviewWebsite
RudderStack logo

RudderStack

Software

The open-source customer data platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only RudderStack has a free tier, so it costs nothing to try first.
  • Each has a real cost: Pipedrive email account connectivity restricted to maximum of five email accounts per user; RudderStack on the free plan data processing stops after a second consecutive overage rather than being billed, so exceeding 250,000 events twice breaks the pipeline
  • They diverge on capability: Pipedrive covers Visual pipeline, RudderStack covers Data collection.

Where they differ

Only the attributes on which Pipedrive and RudderStack actually diverge.

Attributes where Pipedrive and RudderStack differ
AttributePipedriveRudderStack
Starting priceOn requestFree
Pricing modelsubscriptionusage-based
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb, Self-hosted
Founded20102018

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Pipedrive

  • Visual pipeline
  • Deal tracking
  • Activity reminders
  • Email integration
  • Mobile apps
  • Reporting
  • Goal tracking
  • Lead management

Only in RudderStack

  • Data collection
  • Event tracking
  • Audience segmentation
  • Warehouse ingestion
  • Real-time sync
  • Data transformation
  • Privacy controls
  • 200+ destinations

Both cover

  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Pipedrive

  • Sales pipeline management with kanban-style dashboardsnot RudderStack
  • Multi-channel communication with email and calendar syncnot RudderStack
  • Sales automation for small to mid-market teamsnot RudderStack

RudderStack

  • Collecting event data from apps and websites and routing it to warehouses and toolsnot Pipedrive
  • Building a warehouse first customer data pipelinenot Pipedrive

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Pipedrive

  • Email account connectivity restricted to maximum of five email accounts per user

RudderStack

  • On the free plan data processing stops after a second consecutive overage rather than being billed, so exceeding 250,000 events twice breaks the pipeline
  • The free plan allows 250,000 events a month
  • Growth starts at $265 a month for 1 million events, with volume sold in tiers up to 25 million
  • Overage is charged as the gap to the next tier's price rather than per event, so a small excess costs a full tier step

Pricing, plan by plan

Pipedrive

On request

No published plan breakdown. See the Pipedrive review.

RudderStack

Free
  • Open SourceFree
    • Self-hosted
    • Community support
  • Cloud$100/month
    • Cloud hosted
    • Email support
  • Enterprise$500/month
    • Dedicated support
    • Advanced features

Which should you pick?

Choose Pipedrive if

  • You need visual pipeline.
  • You work on Web, iOS, Android.
  • You also want deal tracking.
Pipedrive review

Choose RudderStack if

  • You need data collection.
  • You want to start without paying.
  • You work on Web, Self-hosted.
  • You also want event tracking.
RudderStack review

Questions people ask

Is Pipedrive or RudderStack better?
Neither clearly leads. Pipedrive starts at On request and RudderStack at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Pipedrive or RudderStack?
RudderStack has a free tier; the other does not. Paid plans start at On request for Pipedrive and Free for RudderStack.
Does Pipedrive or RudderStack run on more platforms?
Pipedrive runs on Web, iOS, Android. RudderStack runs on Web, Self-hosted.
Can I use RudderStack for free?
Yes. RudderStack has a free tier, so you can try it without paying. Pipedrive starts at On request.
What is Pipedrive best used for?
Pipedrive is most often used for sales pipeline management with kanban-style dashboards, multi-channel communication with email and calendar sync, sales automation for small to mid-market teams. Of those, sales pipeline management with kanban-style dashboards and multi-channel communication with email and calendar sync are not what RudderStack is typically brought in for.
What can Pipedrive do that RudderStack cannot?
Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Email integration. RudderStack covers Data collection, Event tracking, Audience segmentation, Warehouse ingestion. Both handle GDPR.
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