Softwr

Restaurants · head to head

Deliverect vs When I Work

Deliverect logo

Deliverect

Restaurants

Middleware connecting delivery marketplaces to restaurant point of sale systems across Europe and beyond

From
On request
Rated
-
Full reviewWebsite
When I Work logo

When I Work

Restaurants

Scheduling and time tracking made simple

From
$2.5/user/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Deliverect plans bundle an order allowance per location and charge overage, so the months when delivery performs best are the months the software bill jumps.; When I Work aPI key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • They diverge on capability: Deliverect covers Marketplace order injection, When I Work covers Shift scheduling.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Deliverect and When I Work actually diverge.

Attributes where Deliverect and When I Work differ
AttributeDeliverectWhen I Work
Starting priceOn request$2.5/user/month
Pricing modelquotesubscription
FoundedUnknown2010

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Deliverect

  • Marketplace order injection
  • Central menu management
  • Availability sync
  • Deliverect Direct
  • Reporting
  • Kitchen display and printing

Only in When I Work

  • Shift scheduling
  • Time clock
  • Team messaging
  • Availability management
  • Shift swapping
  • Mobile apps
  • QuickBooks
  • ADP

What people use each for

The jobs each tool is most often brought in to do.

Deliverect

  • A chain operating across several European countries where a different marketplace dominates in eachnot When I Work
  • A franchise group that needs one menu change to reach every delivery app in every territorynot When I Work
  • An operator whose staff currently re key delivery orders into the till and mis key them at peaknot When I Work
  • A brand adding first party ordering that wants marketplace and direct orders in the same reportingnot When I Work

When I Work

  • Scheduling hourly shift workers across locationsnot Deliverect
  • Time clock and timesheet capture for payrollnot Deliverect
  • Handling shift swaps, availability and time off requestsnot Deliverect

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Deliverect

  • Plans bundle an order allowance per location and charge overage, so the months when delivery performs best are the months the software bill jumps.
  • It is a single point of failure between the marketplaces and the kitchen; when the middleware has an incident, orders keep being accepted by the apps but stop reaching the till.
  • Integration depth varies by POS, and on some systems orders land as a single consolidated line rather than itemised, which quietly destroys product mix and recipe level cost reporting.
  • Each connected channel per location is counted separately, so a site listed on four marketplaces costs materially more than one listed on two, irrespective of whether the extra channels are profitable.
  • Support response is tiered by plan and smaller customers on lower tiers wait longest on order routing faults, which are time critical by definition.

When I Work

  • API key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • Scheduling rules, role permissions and custom reporting require the Pro plan at $5 per user per month
  • There is no free plan; the trial lasts 14 days
  • Enterprise arrangements are priced by quote with no published rate

Pricing, plan by plan

Deliverect

On request
  • Deliverect$undefined/year
    • Priced per location per month with an included order allowance
    • Orders above the allowance charged individually
    • Channel connections and POS integration counted per location

When I Work

$2.5/user/month
  • Standard$2.5/user/month
    • Scheduling
    • Messaging
  • Advanced$6/user/month
    • Time clock
    • Labor forecasting

Which should you pick?

Choose Deliverect if

  • You need marketplace order injection.
  • You work on Web, iOS, Android.
  • You also want central menu management.
Deliverect review

Choose When I Work if

  • You need shift scheduling.
  • You work on Web, Ios, Android.
  • You also want time clock.
When I Work review

Questions people ask

Is Deliverect or When I Work better?
Neither clearly leads. Deliverect starts at On request and When I Work at $2.5/user/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Deliverect or When I Work?
Deliverect starts at On request and When I Work at $2.5/user/month.
Does Deliverect or When I Work run on more platforms?
Deliverect runs on Web, iOS, Android. When I Work runs on Web, Ios, Android.
What is Deliverect best used for?
Deliverect is most often used for a chain operating across several european countries where a different marketplace dominates in each, a franchise group that needs one menu change to reach every delivery app in every territory, an operator whose staff currently re key delivery orders into the till and mis key them at peak, a brand adding first party ordering that wants marketplace and direct orders in the same reporting. Of those, a chain operating across several european countries where a different marketplace dominates in each and a franchise group that needs one menu change to reach every delivery app in every territory are not what When I Work is typically brought in for.
What can Deliverect do that When I Work cannot?
Deliverect covers Marketplace order injection, Central menu management, Availability sync, Deliverect Direct. When I Work covers Shift scheduling, Time clock, Team messaging, Availability management.

Answered from the vendors’ own pages

Deliverect: Does Deliverect lower the commission I pay to delivery apps?

No. Marketplace commission is unchanged. It removes tablet handling, re keying errors and menu drift.

When I Work: What is the pricing structure?

Plans start at $2.50 per user per month, billed in user tiers of five, with pricing that scales flexibly with team size.

Source
Deliverect: Will it work with my point of sale?

It integrates with most major cloud and enterprise POS systems, but confirm whether your system receives itemised orders or one consolidated line before signing.

When I Work: Are there long-term contracts required?

No long-term contracts, no hidden surprises, and no enterprise-only paywalls. The platform scales as your business grows without binding agreements.

Source
Deliverect: Can it run my own ordering site too?

Yes, through Deliverect Direct, which puts first party orders through the same pipeline as marketplace orders.

When I Work: Is there a free trial available?

Try When I Work free for 14 days with full access to all core features. No credit card is required for the trial period.

Source
Deliverect: Is it available in the United States?

Yes, though its channel coverage advantage is strongest in Europe, the United Kingdom, the Middle East and Australia.

When I Work: Can I adjust or cancel my plan anytime?

You can upgrade, downgrade, or cancel at any time and adjust your plan at any time or use hibernation options during seasonal downtime.

Source
Share

Related pages

More on Deliverect

More on When I Work

Keep looking

Other head to heads