Softwr

Restaurants · head to head

Petpooja vs Swiggy

Petpooja logo

Petpooja

Restaurants

Low cost restaurant point of sale used across India and the United Arab Emirates

From
On request
Rated
-
Full reviewWebsite
Swiggy logo

Swiggy

Restaurants

Indian food delivery marketplace with Instamart quick commerce grocery built in

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Swiggy has a free tier, so it costs nothing to try first.
  • Each has a real cost: Petpooja it is built for India and the United Arab Emirates, and tax handling, receipt formats and integrations do not translate to European or American requirements.; Swiggy restaurant commission of roughly 15 to 25 percent is commonly passed through as higher in-app menu prices, so the delivered price is not simply the counter price plus a fee.
  • They diverge on capability: Petpooja covers Flat annual licence, Swiggy covers Food delivery marketplace.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Petpooja and Swiggy actually diverge.

Attributes where Petpooja and Swiggy differ
AttributePetpoojaSwiggy
Starting priceOn requestFree
Pricing modelquoteFree to download; delivery and platform fees per order, optional paid membership
Free tierNoYes
PlatformsWeb, Android, WindowsiOS, Android, Web

Identical on both: user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Petpooja

  • Flat annual licence
  • GST compliant billing
  • Marketplace integration
  • Inventory and recipe management
  • Kitchen order tickets
  • Add on modules

Only in Swiggy

  • Food delivery marketplace
  • Instamart quick commerce
  • Swiggy One membership
  • Swiggy Dineout
  • Swiggy Genie
  • Swiggy for Business

What people use each for

The jobs each tool is most often brought in to do.

Petpooja

  • An independent Indian restaurant replacing a manual billing book with GST compliant invoicingnot Swiggy
  • A cafe chain wanting Swiggy and Zomato orders landing in the billing screen rather than on tabletsnot Swiggy
  • A cloud kitchen that needs cheap per outlet billing across many small unitsnot Swiggy
  • A Gulf outlet operator wanting an India priced system with UAE tax handlingnot Swiggy

Swiggy

  • A diner in an Indian city ordering restaurant food and wanting quick grocery top-ups in the same appnot Petpooja
  • A household comparing Swiggy One against Zomato Gold based on which platform they use morenot Petpooja
  • Someone needing same-day courier pickup and drop-off for a non-food item via Swiggy Genienot Petpooja
  • A restaurant partner using Swiggy for Business to manage online order volume and menu pricingnot Petpooja

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Petpooja

  • It is built for India and the United Arab Emirates, and tax handling, receipt formats and integrations do not translate to European or American requirements.
  • Sales and support run through a large reseller network, so implementation quality and response times depend on which partner you happened to buy from.
  • The headline annual licence excludes the modules most operators end up needing, so the realistic annual cost is a multiple of the advertised figure.
  • Depth for fine dining coursing, complex table management and hotel outlets is limited compared with systems designed for those formats.
  • Hardware is bundled by resellers rather than supplied to a single standard, which makes support and replacement inconsistent across a multi outlet group.

Swiggy

  • Restaurant commission of roughly 15 to 25 percent is commonly passed through as higher in-app menu prices, so the delivered price is not simply the counter price plus a fee.
  • Instamart's fast delivery promise depends on dense local dark-store coverage, so the speed and product range advertised in major metros do not extend evenly to smaller cities.
  • Delivery riders and Instamart pickers are engaged on a gig basis with earnings tied to order volume, a model that has drawn wage and working-condition scrutiny in India.
  • Swiggy One's value depends on using multiple Swiggy products regularly; a household that only orders food occasionally will rarely recoup the subscription cost.
  • As a newly public company since its 2024 IPO, Swiggy is under investor pressure to show profitability, and cost-cutting or fee changes driven by that pressure can land on riders, restaurants or diners with limited notice.

Pricing, plan by plan

Petpooja

On request
  • Petpooja POS$undefined/year
    • Flat annual licence per outlet rather than a monthly per terminal fee
    • Add on modules for customer relationship management, online ordering and loyalty priced separately
    • Hardware bundles quoted by the local reseller

Swiggy

Free
  • Pay per orderFree
    • Delivery fee scaling with distance and demand
    • Platform fee on order total
    • Restaurant menu prices often marked up versus dine-in
  • Swiggy One$299/month
    • Delivery fee waivers across food, Instamart and Dineout orders
    • Additional discounts and offers at partner outlets
    • Also offered at a discounted annual rate

Which should you pick?

Choose Petpooja if

  • You need flat annual licence.
  • You work on Web, Android, Windows.
  • You also want gst compliant billing.
Petpooja review

Choose Swiggy if

  • You need food delivery marketplace.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want instamart quick commerce.
Swiggy review

Questions people ask

Is Petpooja or Swiggy better?
Neither clearly leads. Petpooja starts at On request and Swiggy at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Petpooja or Swiggy?
Swiggy has a free tier; the other does not. Paid plans start at On request for Petpooja and Free for Swiggy.
Does Petpooja or Swiggy run on more platforms?
Petpooja runs on Web, Android, Windows. Swiggy runs on iOS, Android, Web.
Can I use Swiggy for free?
Yes. Swiggy has a free tier, so you can try it without paying. Petpooja starts at On request.
What is Petpooja best used for?
Petpooja is most often used for an independent indian restaurant replacing a manual billing book with gst compliant invoicing, a cafe chain wanting swiggy and zomato orders landing in the billing screen rather than on tablets, a cloud kitchen that needs cheap per outlet billing across many small units, a gulf outlet operator wanting an india priced system with uae tax handling. Of those, an independent indian restaurant replacing a manual billing book with gst compliant invoicing and a cafe chain wanting swiggy and zomato orders landing in the billing screen rather than on tablets are not what Swiggy is typically brought in for.
What can Petpooja do that Swiggy cannot?
Petpooja covers Flat annual licence, GST compliant billing, Marketplace integration, Inventory and recipe management. Swiggy covers Food delivery marketplace, Instamart quick commerce, Swiggy One membership, Swiggy Dineout.

Answered from the vendors’ own pages

Petpooja: How is it priced?

As a flat annual licence per outlet, with add on modules, hardware and payment integration quoted separately by the reseller.

Swiggy: Is Instamart a separate app from Swiggy?

No, Instamart quick commerce grocery delivery is built into the main Swiggy app rather than sold as a standalone download.

Petpooja: Does it handle GST invoicing?

Yes. Indian tax invoicing and filing ready reporting are core functions rather than add ons.

Swiggy: What does Swiggy One include?

A paid membership bundling delivery fee waivers and discounts across food delivery, Instamart and Dineout dine-in bookings.

Petpooja: Is it available outside India?

It is used in the United Arab Emirates as well, but it is not sold as a general international product.

Swiggy: Is Swiggy a public company?

Yes, Swiggy Limited listed on Indian stock exchanges via an IPO in 2024.

Petpooja: Does it integrate with delivery apps?

Yes, with Swiggy and Zomato directly, and with middleware such as UrbanPiper for wider channel management.

Share

Related pages

More on Petpooja

More on Swiggy

Keep looking

Other head to heads