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Petpooja

Low cost restaurant point of sale used across India and the United Arab Emirates

As of 31 August 2026, Petpooja's pricing is not published; the vendor quotes on request. A restaurant POS sold on a flat annual licence per outlet rather than a monthly per terminal subscription, at a price an order of magnitude below Western cloud POS. Softwr lists it under Restaurants. Petpooja is available on Web, Android, Windows.

Overview

What Petpooja does

Petpooja is a point of sale and restaurant management system used by tens of thousands of outlets in India and the United Arab Emirates. It covers billing, kitchen order tickets, inventory and recipe management, goods and services tax compliant invoicing, customer records, and integration with the Indian delivery marketplaces and payment providers. The fact that changes a shortlist is the pricing shape. It is sold as a low flat annual licence per outlet, not a monthly fee per terminal, which puts the cost of a full year of restaurant POS at roughly what a Western cloud vendor charges for a fortnight. The vendor makes its margin on hardware, on add on modules such as customer relationship management and online ordering, and on payment attachment, so buyers should price the bundle rather than the licence line. Buyers are independent restaurants, cafes, cloud kitchens and small chains across India and the Gulf, usually sold and supported through a dense reseller network. The trade off is that the product is built for its home market. Tax handling, receipts, integrations and support all assume India or the UAE, and the reseller channel means implementation quality depends on which local partner sold you the system.

What people use it for

  • An independent Indian restaurant replacing a manual billing book with GST compliant invoicing
  • A cafe chain wanting Swiggy and Zomato orders landing in the billing screen rather than on tablets
  • A cloud kitchen that needs cheap per outlet billing across many small units
  • A Gulf outlet operator wanting an India priced system with UAE tax handling

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Petpooja.

  • It is built for India and the United Arab Emirates, and tax handling, receipt formats and integrations do not translate to European or American requirements.
  • Sales and support run through a large reseller network, so implementation quality and response times depend on which partner you happened to buy from.
  • The headline annual licence excludes the modules most operators end up needing, so the realistic annual cost is a multiple of the advertised figure.
  • Depth for fine dining coursing, complex table management and hotel outlets is limited compared with systems designed for those formats.
  • Hardware is bundled by resellers rather than supplied to a single standard, which makes support and replacement inconsistent across a multi outlet group.

Cross-shopped

What people choose instead of Petpooja

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Petpooja logo
    Petpooja
    vs
    UrbanPiper logo
    UrbanPiper

    UrbanPiper: If your point of sale is already chosen and you only need marketplace order and menu integration

  • Petpooja logo
    Petpooja
    vs
    Restroworks logo
    Restroworks

    Restroworks: If you are a chain that needs central kitchen, franchise reporting and estate level menu control

Pricing

What Petpooja costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Petpooja POS

On request

  • Flat annual licence per outlet rather than a monthly per terminal fee
  • Add on modules for customer relationship management, online ordering and loyalty priced separately
  • Hardware bundles quoted by the local reseller
  • Payment integration arranged with regional providers

Capabilities

Features

  • Flat annual licence

    Sold per outlet per year rather than per terminal per month

  • GST compliant billing

    Indian tax invoicing and filing ready reporting built in

  • Marketplace integration

    Swiggy and Zomato orders received into the billing screen

  • Inventory and recipe management

    Stock, wastage and recipe level costing for kitchens

  • Kitchen order tickets

    Order routing and printing to multiple kitchen sections

  • Add on modules

    Customer relationship management, online ordering and loyalty licensed separately

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

How is it priced?

As a flat annual licence per outlet, with add on modules, hardware and payment integration quoted separately by the reseller.

Does it handle GST invoicing?

Yes. Indian tax invoicing and filing ready reporting are core functions rather than add ons.

Is it available outside India?

It is used in the United Arab Emirates as well, but it is not sold as a general international product.

Does it integrate with delivery apps?

Yes, with Swiggy and Zomato directly, and with middleware such as UrbanPiper for wider channel management.

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Where to go from Petpooja

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Softwr does not host reviews and shows no star rating for Petpooja, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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