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Restaurants · head to head

Deliveroo vs Petpooja

Deliveroo logo

Deliveroo

Restaurants

UK-headquartered food delivery marketplace connecting restaurants, riders and diners

From
Free
Rated
-
Full reviewWebsite
Petpooja logo

Petpooja

Restaurants

Low cost restaurant point of sale used across India and the United Arab Emirates

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Deliveroo has a free tier, so it costs nothing to try first.
  • Each has a real cost: Deliveroo restaurant commission of roughly 20 to 30 percent is frequently passed on as higher in-app menu prices, so the displayed total is not the restaurant menu price plus a small fee, it is a marked-up menu plus a fee.; Petpooja it is built for India and the United Arab Emirates, and tax handling, receipt formats and integrations do not translate to European or American requirements.
  • They diverge on capability: Deliveroo covers Restaurant marketplace, Petpooja covers Flat annual licence.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Deliveroo and Petpooja actually diverge.

Attributes where Deliveroo and Petpooja differ
AttributeDeliverooPetpooja
Starting priceFreeOn request
Pricing modelFree to download; delivery and service fees per order, optional subscription for reduced feesquote
Free tierYesNo
PlatformsiOS, Android, WebWeb, Android, Windows

Identical on both: user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Deliveroo

  • Restaurant marketplace
  • Deliveroo Plus subscription
  • Live order tracking
  • Grocery and convenience delivery
  • Group ordering
  • Deliveroo for Business

Only in Petpooja

  • Flat annual licence
  • GST compliant billing
  • Marketplace integration
  • Inventory and recipe management
  • Kitchen order tickets
  • Add on modules

What people use each for

The jobs each tool is most often brought in to do.

Deliveroo

  • Someone ordering food for delivery who values convenience over the price premium versus collectionnot Petpooja
  • A frequent orderer weighing whether a Deliveroo Plus subscription pays for itself at their order volumenot Petpooja
  • A workplace using Deliveroo for Business to give staff an expensed meal allowancenot Petpooja
  • A diner comparing grocery delivery speed against a supermarket own-delivery slotnot Petpooja

Petpooja

  • An independent Indian restaurant replacing a manual billing book with GST compliant invoicingnot Deliveroo
  • A cafe chain wanting Swiggy and Zomato orders landing in the billing screen rather than on tabletsnot Deliveroo
  • A cloud kitchen that needs cheap per outlet billing across many small unitsnot Deliveroo
  • A Gulf outlet operator wanting an India priced system with UAE tax handlingnot Deliveroo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Deliveroo

  • Restaurant commission of roughly 20 to 30 percent is frequently passed on as higher in-app menu prices, so the displayed total is not the restaurant menu price plus a small fee, it is a marked-up menu plus a fee.
  • Riders are engaged as self-employed contractors paid per delivery, a model that has faced repeated legal and regulatory challenges in the UK and EU over minimum pay and employment status.
  • Deliveroo Plus only saves money above a certain order frequency, and casual users who subscribe rarely break even on the monthly charge.
  • Availability and reliability vary sharply by city; smaller markets have fewer restaurant partners and longer, less predictable delivery windows.
  • The company has exited some international markets entirely (including Germany, the Netherlands, Spain, Taiwan and Australia in prior years), so coverage has shrunk rather than grown in several regions, and a market can disappear with limited notice.

Petpooja

  • It is built for India and the United Arab Emirates, and tax handling, receipt formats and integrations do not translate to European or American requirements.
  • Sales and support run through a large reseller network, so implementation quality and response times depend on which partner you happened to buy from.
  • The headline annual licence excludes the modules most operators end up needing, so the realistic annual cost is a multiple of the advertised figure.
  • Depth for fine dining coursing, complex table management and hotel outlets is limited compared with systems designed for those formats.
  • Hardware is bundled by resellers rather than supplied to a single standard, which makes support and replacement inconsistent across a multi outlet group.

Pricing, plan by plan

Deliveroo

Free
  • Pay per orderFree
    • Delivery fee scaling with distance and demand
    • Service charge of a few percent on order total
    • Restaurant menu prices often marked up versus in-store
  • Deliveroo Plus$3.49/month
    • Delivery fees waived on qualifying orders above a minimum basket size
    • Service charge may still apply
    • Price varies by market and is often discounted for an introductory period

Petpooja

On request
  • Petpooja POS$undefined/year
    • Flat annual licence per outlet rather than a monthly per terminal fee
    • Add on modules for customer relationship management, online ordering and loyalty priced separately
    • Hardware bundles quoted by the local reseller

Which should you pick?

Choose Deliveroo if

  • You need restaurant marketplace.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want deliveroo plus subscription.
Deliveroo review

Choose Petpooja if

  • You need flat annual licence.
  • You work on Web, Android, Windows.
  • You also want gst compliant billing.
Petpooja review

Questions people ask

Is Deliveroo or Petpooja better?
Neither clearly leads. Deliveroo starts at Free and Petpooja at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Deliveroo or Petpooja?
Deliveroo has a free tier; the other does not. Paid plans start at Free for Deliveroo and On request for Petpooja.
Does Deliveroo or Petpooja run on more platforms?
Deliveroo runs on iOS, Android, Web. Petpooja runs on Web, Android, Windows.
Can I use Deliveroo for free?
Yes. Deliveroo has a free tier, so you can try it without paying. Petpooja starts at On request.
What is Deliveroo best used for?
Deliveroo is most often used for someone ordering food for delivery who values convenience over the price premium versus collection, a frequent orderer weighing whether a deliveroo plus subscription pays for itself at their order volume, a workplace using deliveroo for business to give staff an expensed meal allowance, a diner comparing grocery delivery speed against a supermarket own-delivery slot. Of those, someone ordering food for delivery who values convenience over the price premium versus collection and a frequent orderer weighing whether a deliveroo plus subscription pays for itself at their order volume are not what Petpooja is typically brought in for.
What can Deliveroo do that Petpooja cannot?
Deliveroo covers Restaurant marketplace, Deliveroo Plus subscription, Live order tracking, Grocery and convenience delivery. Petpooja covers Flat annual licence, GST compliant billing, Marketplace integration, Inventory and recipe management.

Answered from the vendors’ own pages

Deliveroo: Is Deliveroo cheaper than collecting the food yourself?

Usually not. Menu prices in the app are frequently higher than in-restaurant prices to offset the commission Deliveroo charges, on top of the delivery and service fees.

Petpooja: How is it priced?

As a flat annual licence per outlet, with add on modules, hardware and payment integration quoted separately by the reseller.

Deliveroo: What does Deliveroo Plus actually save?

It waives the delivery fee on qualifying orders above a minimum basket value for a flat monthly or annual charge; the service charge can still apply.

Petpooja: Does it handle GST invoicing?

Yes. Indian tax invoicing and filing ready reporting are core functions rather than add ons.

Deliveroo: Are Deliveroo riders employees?

No, they are engaged as self-employed contractors paid per delivery, a classification that has been challenged in UK and EU courts and regulators.

Petpooja: Is it available outside India?

It is used in the United Arab Emirates as well, but it is not sold as a general international product.

Petpooja: Does it integrate with delivery apps?

Yes, with Swiggy and Zomato directly, and with middleware such as UrbanPiper for wider channel management.

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