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Software · head to head

Otter.ai vs HubSpot CRM

Otter.ai logo

Otter.ai

Software

Transcription and meeting notes powered by AI

From
Free
Rated
-
Full reviewWebsite
HubSpot CRM logo

HubSpot CRM

Software

Free CRM for sales and marketing

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Otter.ai two separate limits apply at once, a monthly minute allowance and a per conversation cap, so a long meeting can be cut short with allowance remaining; HubSpot CRM starter tier starts at 15 USD per month per seat and Enterprise features like single sign-on require the 75 USD per month per seat tier
  • They diverge on capability: Otter.ai covers Automatic transcription, HubSpot CRM covers Contact management.

Where they differ

Only the attributes on which Otter.ai and HubSpot CRM actually diverge.

Attributes where Otter.ai and HubSpot CRM differ
AttributeOtter.aiHubSpot CRM
Pricing modelsubscriptionfreemium
PlatformsWeb, Ios, Android, MacWeb, Mobile iOS, Mobile Android
Founded20162006

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Otter.ai

  • Automatic transcription
  • Real-time transcription
  • Speaker identification
  • Searchable transcripts
  • Highlights and summaries
  • Sharing
  • Mobile apps
  • Zoom

Only in HubSpot CRM

  • Contact management
  • Deal tracking
  • Email
  • Reporting
  • Automation
  • GitHub
  • Zapier
  • Google Workspace

Both cover

  • Slack
  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Otter.ai

  • Transcribing meetings and generating summaries automaticallynot HubSpot CRM
  • Searching and sharing notes from recorded conversationsnot HubSpot CRM

HubSpot CRM

  • Video Conferencingnot Otter.ai
  • Team Collaborationnot Otter.ai
  • Project Managementnot Otter.ai

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Otter.ai

  • Two separate limits apply at once, a monthly minute allowance and a per conversation cap, so a long meeting can be cut short with allowance remaining
  • The free plan cuts off at 30 minutes per conversation and 300 minutes a month
  • The Pro plan still caps a single conversation at 90 minutes
  • Even unlimited plans cap a conversation at 4 hours
  • Imported file transcription has its own separate monthly limit, at 6,000 minutes on Business
  • Paying monthly rather than annually roughly doubles the rate, from $8.33 to $16.99 on Pro

HubSpot CRM

  • Starter tier starts at 15 USD per month per seat and Enterprise features like single sign-on require the 75 USD per month per seat tier

Pricing, plan by plan

Otter.ai

Free
  • BasicFree
    • 600 minutes transcription
    • 3 searches
    • Basic sharing
  • Pro$10/month
    • 6000 minutes transcription
    • Unlimited searches
    • Team collaboration

HubSpot CRM

Free
  • FreeFree
    • CRM
    • Landing pages
    • Email
  • Starter$50/month
    • Email campaigns
    • Advanced features
    • Support
  • Professional$800/month
    • Advanced automation
    • Custom integration
    • Support

Which should you pick?

Choose Otter.ai if

  • You need automatic transcription.
  • You want to start without paying.
  • You work on Web, Ios, Android, Mac.
  • You also want real-time transcription.
Otter.ai review

Choose HubSpot CRM if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Mobile iOS, Mobile Android.
  • You also want deal tracking.
HubSpot CRM review

Questions people ask

Is Otter.ai or HubSpot CRM better?
Neither clearly leads. Otter.ai starts at Free and HubSpot CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Otter.ai or HubSpot CRM?
Otter.ai starts at Free and HubSpot CRM at Free.
Does Otter.ai or HubSpot CRM run on more platforms?
Otter.ai runs on Web, Ios, Android, Mac. HubSpot CRM runs on Web, Mobile iOS, Mobile Android.
Can I use Otter.ai for free?
Both have a free tier, so you can try either at no cost before committing.
What is Otter.ai best used for?
Otter.ai is most often used for transcribing meetings and generating summaries automatically, searching and sharing notes from recorded conversations. Of those, transcribing meetings and generating summaries automatically and searching and sharing notes from recorded conversations are not what HubSpot CRM is typically brought in for.
What can Otter.ai do that HubSpot CRM cannot?
Otter.ai covers Automatic transcription, Real-time transcription, Speaker identification, Searchable transcripts. HubSpot CRM covers Contact management, Deal tracking, Email, Reporting. Both handle Slack, Salesforce, Web support.
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Related pages

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