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Remote Work · head to head

Make vs Otter.ai

Make logo

Make

Remote Work

The platform for the new way of working

From
Free
Rated
-
Full reviewWebsite
Otter.ai logo

Otter.ai

Remote Work

Transcription and meeting notes powered by AI

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Make free tier limited to 1,000 credits per month; Otter.ai two separate limits apply at once, a monthly minute allowance and a per conversation cap, so a long meeting can be cut short with allowance remaining
  • They diverge on capability: Make covers Visual workflow builder, Otter.ai covers Automatic transcription.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Make and Otter.ai actually diverge.

Attributes where Make and Otter.ai differ
AttributeMakeOtter.ai
PlatformsWebWeb, Ios, Android, Mac
Founded20132016

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), user rating (Not yet rated), category (Remote Work).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Make

  • Visual workflow builder
  • Webhooks
  • API connectors
  • Conditional logic
  • Data transformation
  • Error handling
  • Scheduling
  • Team collaboration

Only in Otter.ai

  • Automatic transcription
  • Real-time transcription
  • Speaker identification
  • Searchable transcripts
  • Highlights and summaries
  • Sharing
  • Mobile apps
  • Zoom

Both cover

  • Salesforce
  • GDPR compliant
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Make

  • Automating integrations between 3,000+ pre-built applicationsnot Otter.ai
  • Building AI agents and workflow automation without extensive codingnot Otter.ai
  • Enterprise automation with GDPR, SOC 2 Type II compliancenot Otter.ai
  • Rapid deployment of automations from concept to livenot Otter.ai

Otter.ai

  • Meeting transcription and recordingnot Make
  • Live transcription for accessibilitynot Make
  • Multi-language meeting supportnot Make

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Make

  • Free tier limited to 1,000 credits per month
  • Free tier restricted to 2 active scenarios maximum
  • Free tier enforces 15-minute minimum scheduling interval
  • Credit-based model means costs scale with usage volume, not just features

Otter.ai

  • Two separate limits apply at once, a monthly minute allowance and a per conversation cap, so a long meeting can be cut short with allowance remaining
  • The free plan cuts off at 30 minutes per conversation and 300 minutes a month
  • The Pro plan still caps a single conversation at 90 minutes
  • Even unlimited plans cap a conversation at 4 hours
  • Imported file transcription has its own separate monthly limit, at 6,000 minutes on Business
  • Paying monthly rather than annually roughly doubles the rate, from $8.33 to $16.99 on Pro

Pricing, plan by plan

Make

Free

No published plan breakdown. See the Make review.

Otter.ai

Free
  • BasicFree
    • 300 monthly transcription minutes
    • 3 lifetime audio/video file imports
    • Zoom, MS Teams, Google Meet support
  • Pro$16.99/month
    • 1,200 in-app recording minutes
    • 10 monthly audio/video file imports
    • Up to 90 minutes per meeting
  • Pro Annual$8.33/month
    • 1,200 in-app recording minutes
    • 10 monthly audio/video file imports
    • Up to 90 minutes per meeting
  • Business$30/month
    • Unlimited meetings and in-app recordings
    • Unlimited audio/video file imports
    • Up to 4 hours per meeting

Which should you pick?

Choose Make if

  • You need visual workflow builder.
  • You want to start without paying.
  • You also want webhooks.
Make review

Choose Otter.ai if

  • You need automatic transcription.
  • You want to start without paying.
  • You work on Web, Ios, Android, Mac.
  • You also want real-time transcription.
Otter.ai review

Questions people ask

Is Make or Otter.ai better?
Neither clearly leads. Make starts at Free and Otter.ai at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Make or Otter.ai?
Make starts at Free and Otter.ai at Free.
Does Make or Otter.ai run on more platforms?
Make runs on Web. Otter.ai runs on Web, Ios, Android, Mac.
Can I use Make for free?
Both have a free tier, so you can try either at no cost before committing.
What is Make best used for?
Make is most often used for automating integrations between 3,000+ pre-built applications, building ai agents and workflow automation without extensive coding, enterprise automation with gdpr, soc 2 type ii compliance, rapid deployment of automations from concept to live. Of those, automating integrations between 3,000+ pre-built applications and building ai agents and workflow automation without extensive coding are not what Otter.ai is typically brought in for.
What can Make do that Otter.ai cannot?
Make covers Visual workflow builder, Webhooks, API connectors, Conditional logic. Otter.ai covers Automatic transcription, Real-time transcription, Speaker identification, Searchable transcripts. Both handle Salesforce, GDPR compliant, Cloud deployment, Web support.

Answered from the vendors’ own pages

Make: How is Make priced and does the free plan expire?

Make offers a free plan with 1,000 credits per month at no cost and no time limit. The free plan includes the no-code workflow builder, access to 3,000+ apps, and customer support. Paid tiers (Core, Pro, Teams) are $9-$29/month with 10,000+ credits included.

Source
Otter.ai: What are the monthly transcription minute limits on Otter.ai plans?

Basic tier includes 300 monthly transcription minutes at no cost. Pro tier includes 1,200 in-app recording minutes. Business tier provides unlimited meetings and in-app recordings.

Source
Make: What happens if I exceed my monthly credits?

Extra credits beyond the monthly allowance can be purchased in bundles of 1,000 or 10,000. Auto-purchasing is available for Core, Pro, and Teams plans to automatically buy additional credits when needed.

Source
Otter.ai: What meeting duration limits apply to different Otter.ai tiers?

Pro tier supports up to 90 minutes per meeting. Business tier supports up to 4 hours per meeting. Enterprise tier offers custom configurations.

Source
Make: Can I save money by switching to annual billing?

Yes, annual plans offer 15% or more savings compared to monthly billing. Monthly subscriptions continue until the end of the billing month, while annual plans run for 12 months.

Source
Otter.ai: How much can you save with Otter.ai annual billing?

Pro annual plan costs $8.33 per month (51% savings compared to $16.99 monthly). Business annual plan costs $19.99 per month (33% savings compared to $30 monthly).

Source
Make: What happens to unused credits if I cancel?

Unused monthly credits expire at the end of each billing cycle. With annual subscriptions on Pro and Teams plans, credits are maintained for the full 12-month term. Users can cancel at any time and the organization converts to the free plan after the current billing cycle ends.

Source
Otter.ai: What integrations are available with Otter.ai Pro plan?

Pro tier includes integrations with Salesforce, HubSpot, and Zapier. Enterprise tier provides access to Otter API and custom webhooks.

Source
Make: How many active scenarios can I create on the free plan versus paid plans?

The free plan is limited to 2 active scenarios and has a 15-minute minimum interval between runs. Paid plans (Core and above) offer unlimited active scenarios with the ability to schedule runs down to the minute.

Source
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