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Remote Work · head to head

Monday Sales CRM vs Otter.ai

Monday Sales CRM logo

Monday Sales CRM

Remote Work

Sales management and CRM platform

From
On request
Rated
-
Full reviewWebsite
Otter.ai logo

Otter.ai

Remote Work

Transcription and meeting notes powered by AI

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Otter.ai has a free tier, so it costs nothing to try first.
  • Each has a real cost: Monday Sales CRM every CRM plan carries a 3 seat minimum, so a solo user or a pair still pay for three; Otter.ai two separate limits apply at once, a monthly minute allowance and a per conversation cap, so a long meeting can be cut short with allowance remaining
  • They diverge on capability: Monday Sales CRM covers Deal management, Otter.ai covers Automatic transcription.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Monday Sales CRM and Otter.ai actually diverge.

Attributes where Monday Sales CRM and Otter.ai differ
AttributeMonday Sales CRMOtter.ai
Starting priceOn requestFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Mobile iOS, Mobile AndroidWeb, Ios, Android, Mac
Founded20122016

Identical on both: user rating (Not yet rated), category (Remote Work).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Monday Sales CRM

  • Deal management
  • Lead tracking
  • Pipeline
  • Automations
  • Reporting
  • Zapier
  • Google Drive
  • HubSpot

Only in Otter.ai

  • Automatic transcription
  • Real-time transcription
  • Speaker identification
  • Searchable transcripts
  • Highlights and summaries
  • Sharing
  • Mobile apps
  • Zoom

Both cover

  • Slack
  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Monday Sales CRM

  • Sales pipeline and contact management on the monday platformnot Otter.ai
  • Tracking deals and automating sales follow upnot Otter.ai

Otter.ai

  • Meeting transcription and recordingnot Monday Sales CRM
  • Live transcription for accessibilitynot Monday Sales CRM
  • Multi-language meeting supportnot Monday Sales CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Monday Sales CRM

  • Every CRM plan carries a 3 seat minimum, so a solo user or a pair still pay for three
  • Automation actions are metered monthly, at 250 on Standard against 25,000 on Pro, a hundredfold gap between adjacent tiers
  • The CRM is priced above the general Work Management product at the same tier, at 12 EUR against 9 EUR per seat on Basic
  • Published rates require annual billing, with monthly costing more
  • The Ultimate tier is custom priced

Otter.ai

  • Two separate limits apply at once, a monthly minute allowance and a per conversation cap, so a long meeting can be cut short with allowance remaining
  • The free plan cuts off at 30 minutes per conversation and 300 minutes a month
  • The Pro plan still caps a single conversation at 90 minutes
  • Even unlimited plans cap a conversation at 4 hours
  • Imported file transcription has its own separate monthly limit, at 6,000 minutes on Business
  • Paying monthly rather than annually roughly doubles the rate, from $8.33 to $16.99 on Pro

Pricing, plan by plan

Monday Sales CRM

On request
  • Sales$15/month
    • Up to 5 users
    • Sales features
    • Automations
  • Sales+$35/month
    • Unlimited users
    • Advanced features
    • API access

Otter.ai

Free
  • BasicFree
    • 300 monthly transcription minutes
    • 3 lifetime audio/video file imports
    • Zoom, MS Teams, Google Meet support
  • Pro$16.99/month
    • 1,200 in-app recording minutes
    • 10 monthly audio/video file imports
    • Up to 90 minutes per meeting
  • Pro Annual$8.33/month
    • 1,200 in-app recording minutes
    • 10 monthly audio/video file imports
    • Up to 90 minutes per meeting
  • Business$30/month
    • Unlimited meetings and in-app recordings
    • Unlimited audio/video file imports
    • Up to 4 hours per meeting

Which should you pick?

Choose Monday Sales CRM if

  • You need deal management.
  • You work on Web, Mobile iOS, Mobile Android.
  • You also want lead tracking.
Monday Sales CRM review

Choose Otter.ai if

  • You need automatic transcription.
  • You want to start without paying.
  • You work on Web, Ios, Android, Mac.
  • You also want real-time transcription.
Otter.ai review

Questions people ask

Is Monday Sales CRM or Otter.ai better?
Neither clearly leads. Monday Sales CRM starts at On request and Otter.ai at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Monday Sales CRM or Otter.ai?
Otter.ai has a free tier; the other does not. Paid plans start at On request for Monday Sales CRM and Free for Otter.ai.
Does Monday Sales CRM or Otter.ai run on more platforms?
Monday Sales CRM runs on Web, Mobile iOS, Mobile Android. Otter.ai runs on Web, Ios, Android, Mac.
Can I use Otter.ai for free?
Yes. Otter.ai has a free tier, so you can try it without paying. Monday Sales CRM starts at On request.
What is Monday Sales CRM best used for?
Monday Sales CRM is most often used for sales pipeline and contact management on the monday platform, tracking deals and automating sales follow up. Of those, sales pipeline and contact management on the monday platform and tracking deals and automating sales follow up are not what Otter.ai is typically brought in for.
What can Monday Sales CRM do that Otter.ai cannot?
Monday Sales CRM covers Deal management, Lead tracking, Pipeline, Automations. Otter.ai covers Automatic transcription, Real-time transcription, Speaker identification, Searchable transcripts. Both handle Slack, Salesforce, Web support.

Answered from the vendors’ own pages

Otter.ai: What are the monthly transcription minute limits on Otter.ai plans?

Basic tier includes 300 monthly transcription minutes at no cost. Pro tier includes 1,200 in-app recording minutes. Business tier provides unlimited meetings and in-app recordings.

Source
Otter.ai: What meeting duration limits apply to different Otter.ai tiers?

Pro tier supports up to 90 minutes per meeting. Business tier supports up to 4 hours per meeting. Enterprise tier offers custom configurations.

Source
Otter.ai: How much can you save with Otter.ai annual billing?

Pro annual plan costs $8.33 per month (51% savings compared to $16.99 monthly). Business annual plan costs $19.99 per month (33% savings compared to $30 monthly).

Source
Otter.ai: What integrations are available with Otter.ai Pro plan?

Pro tier includes integrations with Salesforce, HubSpot, and Zapier. Enterprise tier provides access to Otter API and custom webhooks.

Source
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