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Otter.ai

Transcription and meeting notes powered by AI

As of 30 August 2026, Otter.ai has a free plan and paid plans start at $16.99/month. Otter. Softwr lists it under Remote Work. Otter.ai is made by Otter.ai Inc., launched in 2016, available on Web, iOS, Android, macOS.

Overview

What Otter.ai does

Otter.ai is an AI-powered transcription service that automatically transcribes meetings, interviews, and conversations. Get accurate transcripts and searchable meeting notes.

What people use it for

  • Meeting transcription and recording
  • Live transcription for accessibility
  • Multi-language meeting support

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Otter.ai.

  • Two separate limits apply at once, a monthly minute allowance and a per conversation cap, so a long meeting can be cut short with allowance remaining
  • The free plan cuts off at 30 minutes per conversation and 300 minutes a month
  • The Pro plan still caps a single conversation at 90 minutes
  • Even unlimited plans cap a conversation at 4 hours
  • Imported file transcription has its own separate monthly limit, at 6,000 minutes on Business
  • Paying monthly rather than annually roughly doubles the rate, from $8.33 to $16.99 on Pro

Cross-shopped

What people choose instead of Otter.ai

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What Otter.ai costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Basic

Free

  • 300 monthly transcription minutes
  • 3 lifetime audio/video file imports
  • Zoom, MS Teams, Google Meet support
  • Maximum 1 concurrent meeting
  • No time limit on free tier

Pro

$16.99 /mo

  • 1,200 in-app recording minutes
  • 10 monthly audio/video file imports
  • Up to 90 minutes per meeting
  • Maximum 2 concurrent meetings
  • Unlimited storage
  • Salesforce/HubSpot/Zapier integrations

Pro Annual

$8.33 /mo

  • 1,200 in-app recording minutes
  • 10 monthly audio/video file imports
  • Up to 90 minutes per meeting
  • Maximum 2 concurrent meetings
  • Unlimited storage
  • 51% savings vs monthly

Business

$30 /mo

  • Unlimited meetings and in-app recordings
  • Unlimited audio/video file imports
  • Up to 4 hours per meeting
  • Maximum 3 concurrent meetings
  • Enhanced admin features
  • Prioritized support

Business Annual

$19.99 /mo

  • Unlimited meetings and in-app recordings
  • Unlimited audio/video file imports
  • Up to 4 hours per meeting
  • Maximum 3 concurrent meetings
  • 33% savings vs monthly

Enterprise

On request

  • Unlimited custom AI workflows
  • SSO and SCIM
  • Enterprise-grade security
  • HIPAA compliance add-on
  • Otter API and webhooks
  • Video replay for Zoom/Google Meet

Capabilities

Features

  • Automatic transcription

  • Real-time transcription

  • Speaker identification

  • Searchable transcripts

  • Highlights and summaries

  • Sharing

  • Mobile apps

  • Zoom

    Integration with Zoom

  • Microsoft Teams

    Integration with Microsoft Teams

  • Google Meet

    Integration with Google Meet

  • Slack

    Integration with Slack

  • Salesforce

    Integration with Salesforce

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

What are the monthly transcription minute limits on Otter.ai plans?

Basic tier includes 300 monthly transcription minutes at no cost. Pro tier includes 1,200 in-app recording minutes. Business tier provides unlimited meetings and in-app recordings.

Source
What meeting duration limits apply to different Otter.ai tiers?

Pro tier supports up to 90 minutes per meeting. Business tier supports up to 4 hours per meeting. Enterprise tier offers custom configurations.

Source
How much can you save with Otter.ai annual billing?

Pro annual plan costs $8.33 per month (51% savings compared to $16.99 monthly). Business annual plan costs $19.99 per month (33% savings compared to $30 monthly).

Source
What integrations are available with Otter.ai Pro plan?

Pro tier includes integrations with Salesforce, HubSpot, and Zapier. Enterprise tier provides access to Otter API and custom webhooks.

Source

Behind it

Who makes Otter.ai

Company
Otter.ai Inc.
Based in
San Francisco, CA
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Softwr does not host reviews and shows no star rating for Otter.ai, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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