Uptime.com

Website monitoring and uptime checker with 80+ global monitoring points

Overview

What Uptime.com does

Uptime.com is a website monitoring service providing complete visibility, speed, and reliability monitoring for websites, APIs, and digital services. The platform offers multiple monitoring types including website monitoring, API monitoring, synthetic monitoring, page speed testing, webhook monitoring, heartbeat checks for scheduled tasks, and private location monitoring for behind-firewall systems. Uptime.com operates from 80+ global monitoring locations worldwide, enabling rapid issue detection and response. The platform includes customizable status pages for incident communication, real user monitoring (RUM) to gain performance insights from actual user interactions, and multi-channel alerting through phone, SMS, email, Slack, and Microsoft Teams. The company is SOC 2 Type II certified, maintains 24/7/365 support availability, and is a G2 Leader in Website Monitoring with an 80+ NPS score. Trusted by enterprises including Accenture, IBM, Microsoft, Salesforce, and VMware across ecommerce, finance, education, IT services, and SaaS sectors.

What people use it for

Monitor website availability across multiple global locations
Test API endpoints and validate response times
Verify DNS resolution and certificate validity
Track page load performance over time
Send alerts to teams when issues occur

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Uptime.com.

Pricing structure not fully detailed publicly
Limited information on check frequency in basic plans
Real User Monitoring and status pages require add-ons
Lower-tier plans may have feature limitations

Cross-shopped

What people choose instead of Uptime.com

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Uptime.comvs
Checkly
Checkly: Monitoring platform with code-first approach and browser testing
Uptime.comvs
UptimeRobot
UptimeRobot: Free uptime monitoring service for basic website checks

Capabilities

Features

Website monitoring
Monitor URLs and track uptime
API monitoring
Test endpoints and validate responses
Synthetic monitoring
Simulate user flows and interactions
Page speed testing
Monitor website performance metrics
Real User Monitoring
Performance insights from actual users
Status pages
Custom incident communication platforms
Private locations
Monitor systems behind firewalls
Global network
80+ monitoring locations worldwide

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Does Uptime.com offer a money-back guarantee?

Yes, Uptime.com provides a 30-day money-back guarantee for new users, allowing risk-free trial of their service.

Source

What alerting methods does Uptime.com support?

All plans include email and SMS alerting with 20+ integrations available including Slack, Teams, PagerDuty, and webhooks for custom integrations.

Source

How many monitoring locations does Uptime.com have?

Uptime.com operates 80+ monitoring locations worldwide, enabling checks from multiple geographic regions to detect regional connectivity issues.

Source

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Softwr does not host reviews and shows no star rating for Uptime.com, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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Uptime.com

What Uptime.com does

What people use it for

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Where it falls short

What people choose instead of Uptime.com

Features

Questions people ask

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