Logging · head to head
New Relic vs Uptime.com
Uptime.com
Logging
Website monitoring and uptime checker with 80+ global monitoring points
- From
- On request
- Rated
- -
The short version
- Only New Relic has a free tier, so it costs nothing to try first.
- Each has a real cost: New Relic data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult; Uptime.com pricing structure not fully detailed publicly
- They diverge on capability: New Relic covers APM, Uptime.com covers Website monitoring.
Where they differ
Only the attributes on which New Relic and Uptime.com actually diverge.
| Attribute | New Relic | Uptime.com |
|---|---|---|
| Starting price | Free | On request |
| Pricing model | Unknown | subscription |
| Free tier | Yes | No |
| Platforms | Web, Api, Mobile | Web, API |
| Founded | 2008 | Unknown |
Identical on both: user rating (Not yet rated), category (Logging).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in New Relic
- APM
- Infrastructure Monitoring
- Log Management
- Browser Monitoring
- Synthetic Monitoring
- Mobile Monitoring
- Kubernetes Monitoring
- AI Ops
Only in Uptime.com
- Website monitoring
- API monitoring
- Synthetic monitoring
- Page speed testing
- Real User Monitoring
- Status pages
- Private locations
- Global network
What people use each for
The jobs each tool is most often brought in to do.
New Relic
- Application monitoringnot Uptime.com
- Infrastructure monitoringnot Uptime.com
- Error trackingnot Uptime.com
- Performance optimizationnot Uptime.com
Uptime.com
- Monitor website availability across multiple global locationsnot New Relic
- Test API endpoints and validate response timesnot New Relic
- Verify DNS resolution and certificate validitynot New Relic
- Track page load performance over timenot New Relic
- Send alerts to teams when issues occurnot New Relic
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
New Relic
- Data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult
- Core user licensing model adds complexity to pricing with distinction between full platform users and basic users
- Default logs obfuscation may miss some sensitive patterns requiring custom configuration
- Retention limits even on paid tiers require additional storage for long-term compliance requirements
Uptime.com
- Pricing structure not fully detailed publicly
- Limited information on check frequency in basic plans
- Real User Monitoring and status pages require add-ons
- Lower-tier plans may have feature limitations
Pricing, plan by plan
New Relic
FreeNo published plan breakdown. See the New Relic review.
Uptime.com
On requestNo published plan breakdown. See the Uptime.com review.
Which should you pick?
Choose New Relic if
- You need apm.
- You want to start without paying.
- You work on Web, Api, Mobile.
- You also want infrastructure monitoring.
Choose Uptime.com if
- You need website monitoring.
- You work on Web, API.
- You also want api monitoring.
Questions people ask
- Is New Relic or Uptime.com better?
- Neither clearly leads. New Relic starts at Free and Uptime.com at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, New Relic or Uptime.com?
- New Relic has a free tier; the other does not. Paid plans start at Free for New Relic and On request for Uptime.com.
- Does New Relic or Uptime.com run on more platforms?
- New Relic runs on Web, Api, Mobile. Uptime.com runs on Web, API.
- Can I use New Relic for free?
- Yes. New Relic has a free tier, so you can try it without paying. Uptime.com starts at On request.
- What is New Relic best used for?
- New Relic is most often used for application monitoring, infrastructure monitoring, error tracking, performance optimization. Of those, application monitoring and infrastructure monitoring are not what Uptime.com is typically brought in for.
- What can New Relic do that Uptime.com cannot?
- New Relic covers APM, Infrastructure Monitoring, Log Management, Browser Monitoring. Uptime.com covers Website monitoring, API monitoring, Synthetic monitoring, Page speed testing.
Answered from the vendors’ own pages
New Relic: Does New Relic offer a free tier?
Yes, New Relic's free tier is perpetual with no credit card required. It includes 100 GB of free data ingest monthly, one Full Platform User with access to all 50+ capabilities, and unlimited Basic Users for querying and dashboard creation.
SourceUptime.com: Does Uptime.com offer a money-back guarantee?
Yes, Uptime.com provides a 30-day money-back guarantee for new users, allowing risk-free trial of their service.
SourceNew Relic: How much does New Relic cost for paid plans?
Paid plans start at $49 per month per core user. New Relic uses consumption-based pricing where you pay only for what you use. Annual commitment options are available with volume discounts for larger teams.
SourceUptime.com: What alerting methods does Uptime.com support?
All plans include email and SMS alerting with 20+ integrations available including Slack, Teams, PagerDuty, and webhooks for custom integrations.
SourceNew Relic: What data retention is included in New Relic's free tier?
The free tier includes a minimum of 8 days data retention for troubleshooting. Paid plans offer extended retention periods and customizable data retention policies.
SourceUptime.com: How many monitoring locations does Uptime.com have?
Uptime.com operates 80+ monitoring locations worldwide, enabling checks from multiple geographic regions to detect regional connectivity issues.
SourceNew Relic: How many integrations does New Relic support?
New Relic provides access to 780+ integrations and unlimited hosts at no additional cost. These include monitoring integrations for various cloud services, databases, and applications.
SourceNew Relic: Can I use New Relic to monitor multiple cloud providers?
Yes, New Relic is cloud-agnostic and supports monitoring across AWS, Google Cloud, Azure, and on-premises infrastructure in a single platform.
SourceNew Relic: What is New Relic's ownership structure today?
New Relic was acquired by TPG and Francisco Partners on July 31, 2023, for $6.5 billion and transitioned from a publicly traded company to a private company in November 2023.
SourceRelated pages
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