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CRM · head to head

Solid Performers vs SugarCRM

Solid Performers logo

Solid Performers

CRM

Indian sales CRM with per-user pricing from 10 US dollars and a five-user minimum on monthly billing

From
On request
Rated
-
Full reviewWebsite
SugarCRM logo

SugarCRM

CRM

Customer relationship software for your business

From
$59/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Solid Performers monthly billing carries a five-user minimum, so the advertised 10 US dollars per user is really a 50 US dollar monthly floor, and teams of two or three must either overbuy seats or lock into annual billing.; SugarCRM every plan carries a 15 user minimum, so the entry cost is 15 seats regardless of team size
  • They diverge on capability: Solid Performers covers Deal pipelines, SugarCRM covers Contact management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Solid Performers and SugarCRM actually diverge.

Attributes where Solid Performers and SugarCRM differ
AttributeSolid PerformersSugarCRM
Starting priceOn request$59/month
Pricing modelPer user per monthsubscription
FoundedUnknown2004

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (CRM).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Solid Performers

  • Deal pipelines
  • Unlimited records and storage
  • Quotations and proposals
  • Follow-up automation
  • WhatsApp integration
  • White labelling
  • Custom fields and modules
  • Role and permission control

Only in SugarCRM

  • Contact management
  • Sales pipeline
  • Marketing automation
  • Customer service
  • Reporting
  • Mobile app
  • Salesforce
  • HubSpot

Both cover

  • Lead management

What people use each for

The jobs each tool is most often brought in to do.

Solid Performers

  • An Indian education consultancy handling high lead volume from IndiaMART and Facebook that needs follow-up discipline more than marketing automationnot SugarCRM
  • A ten-person B2B sales team priced out of Salesforce or HubSpot that still needs pipeline reporting and quotation generationnot SugarCRM
  • An agency that wants to white-label a CRM for its own clients at 299 US dollars for the first year rather than build onenot SugarCRM
  • A real estate firm that runs its entire sales conversation over WhatsApp and needs those threads attached to the lead recordnot SugarCRM

SugarCRM

  • CRM for sales, marketing and service teamsnot Solid Performers
  • Managing accounts, opportunities and customer history at mid market scalenot Solid Performers

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Solid Performers

  • Monthly billing carries a five-user minimum, so the advertised 10 US dollars per user is really a 50 US dollar monthly floor, and teams of two or three must either overbuy seats or lock into annual billing.
  • Common capabilities are charged as separate one-off add-ons rather than included: 249 US dollars for setup and training, 99 for SMS and 149 for WhatsApp, which can double first-year cost for a small team.
  • The integration catalogue is small and skewed to Indian channels such as IndiaMART and WhatsApp, so a European or North American team will find its usual marketing, support and finance tools absent.
  • It is a small vendor with support aligned to Indian business hours, which means slow turnaround for customers in the Americas and a genuine continuity risk for a system holding your entire pipeline.
  • Functionality is sales-first with no meaningful marketing automation or customer service module, so growth beyond pipeline management means adding another product rather than another tier.

SugarCRM

  • Every plan carries a 15 user minimum, so the entry cost is 15 seats regardless of team size
  • At $59 per user on Standard that minimum makes the real floor $885 a month
  • All three tiers are billed annually with no monthly option
  • The vendor still directs buyers to sales for a package rather than treating the published rate as final

Pricing, plan by plan

Solid Performers

On request
  • Square (monthly)$10/month
    • Lead and deal management
    • Unlimited records and storage
    • Follow-up reminders and tasks
  • Pentagon (monthly)$15/month
    • Everything in Square
    • Quotations and proposals
    • Additional automation
  • Hexagon (monthly)$20/month
    • Unlimited feature access
    • Advanced reporting
    • Minimum five users on monthly billing, so 100 USD a month is the real floor
  • Square (annual)$100/year
    • Same as Square monthly
    • Two months free versus monthly billing
    • No five-user minimum on annual billing

SugarCRM

$59/month
  • Standard$59/month
    • Accounts management
    • Lead tracking
    • Quotes
  • Advanced$85/month
    • Mail and calendar integration
    • Case management
    • Sugar Intelligence
  • Premier$135/month
    • Geo mapping
    • Enhanced storage 2x
    • LinkedIn connector

Which should you pick?

Choose Solid Performers if

  • You need deal pipelines.
  • You work on Web, iOS, Android.
  • You also want unlimited records and storage.
Solid Performers review

Choose SugarCRM if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
SugarCRM review

Questions people ask

Is Solid Performers or SugarCRM better?
Neither clearly leads. Solid Performers starts at On request and SugarCRM at $59/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Solid Performers or SugarCRM?
Solid Performers starts at On request and SugarCRM at $59/month.
Does Solid Performers or SugarCRM run on more platforms?
Solid Performers runs on Web, iOS, Android. SugarCRM runs on Web, Ios, Android.
What is Solid Performers best used for?
Solid Performers is most often used for an indian education consultancy handling high lead volume from indiamart and facebook that needs follow-up discipline more than marketing automation, a ten-person b2b sales team priced out of salesforce or hubspot that still needs pipeline reporting and quotation generation, an agency that wants to white-label a crm for its own clients at 299 us dollars for the first year rather than build one, a real estate firm that runs its entire sales conversation over whatsapp and needs those threads attached to the lead record. Of those, an indian education consultancy handling high lead volume from indiamart and facebook that needs follow-up discipline more than marketing automation and a ten-person b2b sales team priced out of salesforce or hubspot that still needs pipeline reporting and quotation generation are not what SugarCRM is typically brought in for.
What can Solid Performers do that SugarCRM cannot?
Solid Performers covers Deal pipelines, Unlimited records and storage, Quotations and proposals, Follow-up automation. SugarCRM covers Contact management, Sales pipeline, Marketing automation, Customer service. Both handle Lead management.

Answered from the vendors’ own pages

Solid Performers: What does Solid Performers actually cost to start?

On monthly billing, 50 US dollars a month, because the cheapest tier is 10 US dollars per user with a five-user minimum. Annual billing removes the minimum at 100 US dollars per user per year.

SugarCRM: How much does SugarCRM cost?

SugarCRM costs $59 per user per month for the Standard plan, $85 per month for Advanced, and $135 per month for Premier. All plans require annual billing and a 15-user minimum.

Source
Solid Performers: Is pricing available in rupees?

Yes. The pricing page offers INR alongside USD, and Indian customers are the primary market.

SugarCRM: What is included in the Advanced plan?

The Advanced plan at $85 per user per month includes everything in Standard plus mail and calendar integration, case management, Sugar Intelligence, and Sugar Predict features.

Source
Solid Performers: Is setup included?

No. Setup and training is a separate one-off charge of 249 US dollars.

SugarCRM: What distinguishes the Premier plan?

The Premier plan costs $135 per user per month and adds geo mapping, 2x enhanced storage, LinkedIn connector integration, and enhanced support compared to the Advanced plan.

Source
Solid Performers: Can I resell it under my own brand?

Yes. White labelling is 299 US dollars for the first year and 99 US dollars per year afterwards.

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