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Loggly vs New Relic Logs

Loggly logo

Loggly

Logging

Cloud-Based Log Management and Analytics

From
Free
Rated
-
Full reviewWebsite
New Relic Logs logo

New Relic Logs

Logging

Log Management and Analysis

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Loggly the free Lite plan caps ingest at 200 MB per day with 7 day retention; New Relic Logs log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it
  • They diverge on capability: Loggly covers Log aggregation, New Relic Logs covers Log ingestion.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Loggly and New Relic Logs actually diverge.

Attributes where Loggly and New Relic Logs differ
AttributeLogglyNew Relic Logs
Pricing modelusage-basedfreemium
Founded20092008

Identical on both: starting price (Free), free tier (Yes), platforms (Web, Api), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Loggly

  • Log aggregation
  • Real-time search
  • Alert management

Only in New Relic Logs

  • Log ingestion
  • Full-text search
  • Logs-in-context

Both cover

  • Custom dashboards
  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

Loggly

  • Cloud-hosted log aggregation for small and mid-sized engineering teamsnot New Relic Logs
  • Alerting on log patterns via email, webhook, PagerDuty or Slacknot New Relic Logs
  • Log analysis alongside SolarWinds infrastructure and application monitoringnot New Relic Logs

New Relic Logs

  • Centralised log management alongside metrics and tracesnot Loggly
  • Searching and alerting on application logs in context with performance datanot Loggly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Loggly

  • The free Lite plan caps ingest at 200 MB per day with 7 day retention
  • API access and archiving to Amazon S3 start on the Pro plan at $159 per month billed annually
  • Federated identity management is an Enterprise feature, starting at $279 per month billed annually
  • The Standard plan at $79 per month is limited to 1 GB per day and 3 source groups
  • Maximum retention is 90 days and only on Enterprise; Standard is fixed at 15 days

New Relic Logs

  • Log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it
  • Ingest beyond that is $0.40 per GB, rising to $0.60 per GB on the Data Plus option
  • Full platform users cost $349 each a month on Pro with an annual commitment, or $418.80 paying monthly
  • The Standard edition caps additional full platform users at 5
  • Core users are $49 a month each even though basic users are free

Pricing, plan by plan

Loggly

Free
  • FreeFree
    • Log aggregation
    • Real-time search
    • Custom dashboards

New Relic Logs

Free
  • Free TierFree
    • 100 GB per month data ingest
    • Unlimited basic users
    • 1 full platform user
  • Standard Edition$49/month
    • Up to 5 full platform users
    • Core users 49 dollars per user per month
    • Additional full platform users at 99 dollars each
  • Pro Edition$349/year
    • Unlimited full platform users
    • Core users at 49 dollars per user per month
    • Full platform users at 349 dollars per user annually or 418.80 dollars monthly
  • Enterprise Edition$null/mo
    • Unlimited full platform users
    • Custom pricing
    • FedRAMP and HIPAA support

Which should you pick?

Choose Loggly if

  • You need log aggregation.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want real-time search.
Loggly review

Choose New Relic Logs if

  • You need log ingestion.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want full-text search.
New Relic Logs review

Questions people ask

Is Loggly or New Relic Logs better?
Neither clearly leads. Loggly starts at Free and New Relic Logs at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Loggly or New Relic Logs?
Loggly starts at Free and New Relic Logs at Free.
Does Loggly or New Relic Logs run on more platforms?
Both run on Web, Api, so platform support will not decide this one for you.
Can I use Loggly for free?
Both have a free tier, so you can try either at no cost before committing.
What is Loggly best used for?
Loggly is most often used for cloud-hosted log aggregation for small and mid-sized engineering teams, alerting on log patterns via email, webhook, pagerduty or slack, log analysis alongside solarwinds infrastructure and application monitoring. Of those, cloud-hosted log aggregation for small and mid-sized engineering teams and alerting on log patterns via email, webhook, pagerduty or slack are not what New Relic Logs is typically brought in for.
What can Loggly do that New Relic Logs cannot?
Loggly covers Log aggregation, Real-time search, Alert management. New Relic Logs covers Log ingestion, Full-text search, Logs-in-context. Both handle Custom dashboards, API, Webhooks, REST.

Answered from the vendors’ own pages

New Relic Logs: Is New Relic free?

New Relic offers a free tier with 100 GB per month of data ingest, 1 full platform user, and unlimited basic users.

Source
New Relic Logs: What does New Relic charge for data beyond the free tier?

New Relic charges 0.40 dollars per gigabyte for data beyond the 100 GB free monthly allowance. Data Plus tier costs 0.60 dollars per GB and includes up to 90-day extended retention.

Source
New Relic Logs: What is the Pro plan pricing?

The Pro Edition costs 349 dollars per user per year for full platform users, or 418.80 dollars per month. Unlimited full platform users are included.

Source
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