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Loggly vs New Relic

Loggly logo

Loggly

Software

Cloud-Based Log Management and Analytics

From
Free
Rated
-
Full reviewWebsite
New Relic logo

New Relic

Software

Observability made simple

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Loggly the free Lite plan caps ingest at 200 MB per day with 7 day retention; New Relic data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult
  • They diverge on capability: Loggly covers Log aggregation, New Relic covers APM.

Where they differ

Only the attributes on which Loggly and New Relic actually diverge.

Attributes where Loggly and New Relic differ
AttributeLogglyNew Relic
Pricing modelusage-basedUnknown
PlatformsWeb, ApiWeb, Api, Mobile
Founded20092008

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Loggly

  • Log aggregation
  • Real-time search
  • Custom dashboards
  • Alert management
  • API
  • Webhooks
  • REST
  • Web support

Only in New Relic

  • APM
  • Infrastructure Monitoring
  • Log Management
  • Browser Monitoring
  • Synthetic Monitoring
  • Mobile Monitoring
  • Kubernetes Monitoring
  • AI Ops

What people use each for

The jobs each tool is most often brought in to do.

Loggly

  • Cloud-hosted log aggregation for small and mid-sized engineering teamsnot New Relic
  • Alerting on log patterns via email, webhook, PagerDuty or Slacknot New Relic
  • Log analysis alongside SolarWinds infrastructure and application monitoringnot New Relic

New Relic

  • Application monitoringnot Loggly
  • Infrastructure monitoringnot Loggly
  • Error trackingnot Loggly
  • Performance optimizationnot Loggly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Loggly

  • The free Lite plan caps ingest at 200 MB per day with 7 day retention
  • API access and archiving to Amazon S3 start on the Pro plan at $159 per month billed annually
  • Federated identity management is an Enterprise feature, starting at $279 per month billed annually
  • The Standard plan at $79 per month is limited to 1 GB per day and 3 source groups
  • Maximum retention is 90 days and only on Enterprise; Standard is fixed at 15 days

New Relic

  • Data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult
  • Core user licensing model adds complexity to pricing with distinction between full platform users and basic users
  • Default logs obfuscation may miss some sensitive patterns requiring custom configuration
  • Retention limits even on paid tiers require additional storage for long-term compliance requirements

Pricing, plan by plan

Loggly

Free
  • FreeFree
    • Log aggregation
    • Real-time search
    • Custom dashboards

New Relic

Free

No published plan breakdown. See the New Relic review.

Which should you pick?

Choose Loggly if

  • You need log aggregation.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want real-time search.
Loggly review

Choose New Relic if

  • You need apm.
  • You want to start without paying.
  • You work on Web, Api, Mobile.
  • You also want infrastructure monitoring.
New Relic review

Questions people ask

Is Loggly or New Relic better?
Neither clearly leads. Loggly starts at Free and New Relic at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Loggly or New Relic?
Loggly starts at Free and New Relic at Free.
Does Loggly or New Relic run on more platforms?
Loggly runs on Web, Api. New Relic runs on Web, Api, Mobile.
Can I use Loggly for free?
Both have a free tier, so you can try either at no cost before committing.
What is Loggly best used for?
Loggly is most often used for cloud-hosted log aggregation for small and mid-sized engineering teams, alerting on log patterns via email, webhook, pagerduty or slack, log analysis alongside solarwinds infrastructure and application monitoring. Of those, cloud-hosted log aggregation for small and mid-sized engineering teams and alerting on log patterns via email, webhook, pagerduty or slack are not what New Relic is typically brought in for.
What can Loggly do that New Relic cannot?
Loggly covers Log aggregation, Real-time search, Custom dashboards, Alert management. New Relic covers APM, Infrastructure Monitoring, Log Management, Browser Monitoring.

Answered from the vendors’ own pages

New Relic: Does New Relic offer a free tier?

Yes, New Relic's free tier is perpetual with no credit card required. It includes 100 GB of free data ingest monthly, one Full Platform User with access to all 50+ capabilities, and unlimited Basic Users for querying and dashboard creation.

Source
New Relic: How much does New Relic cost for paid plans?

Paid plans start at $49 per month per core user. New Relic uses consumption-based pricing where you pay only for what you use. Annual commitment options are available with volume discounts for larger teams.

Source
New Relic: What data retention is included in New Relic's free tier?

The free tier includes a minimum of 8 days data retention for troubleshooting. Paid plans offer extended retention periods and customizable data retention policies.

Source
New Relic: How many integrations does New Relic support?

New Relic provides access to 780+ integrations and unlimited hosts at no additional cost. These include monitoring integrations for various cloud services, databases, and applications.

Source
New Relic: Can I use New Relic to monitor multiple cloud providers?

Yes, New Relic is cloud-agnostic and supports monitoring across AWS, Google Cloud, Azure, and on-premises infrastructure in a single platform.

Source
New Relic: What is New Relic's ownership structure today?

New Relic was acquired by TPG and Francisco Partners on July 31, 2023, for $6.5 billion and transitioned from a publicly traded company to a private company in November 2023.

Source
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Related pages

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