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Logging · head to head

Loggly vs Rootly

Loggly logo

Loggly

Logging

Cloud-Based Log Management and Analytics

From
Free
Rated
-
Rootly logo

Rootly

Logging

AI-native incident management with automation, on-call, and root cause analysis

From
$20/user-month
Rated
-

The short version

  • Only Loggly has a free tier, so it costs nothing to try first.
  • Each has a real cost: Loggly the free Lite plan caps ingest at 200 MB per day with 7 day retention; Rootly pricing higher than some competitors for basic features
  • They diverge on capability: Loggly covers Log aggregation, Rootly covers AI SRE automation.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Loggly and Rootly actually diverge.

Attributes where Loggly and Rootly differ
AttributeLogglyRootly
Starting priceFree$20/user-month
Pricing modelusage-basedsubscription
Free tierYesNo
PlatformsWeb, ApiWeb, Mobile, Slack, Microsoft Teams
Founded20092020

Identical on both: user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Loggly

  • Log aggregation
  • Real-time search
  • Custom dashboards
  • Alert management
  • API
  • Webhooks
  • REST
  • Web support

Only in Rootly

  • AI SRE automation
  • Alert routing
  • On-call management
  • Incident response
  • Call routing
  • AI meeting bot
  • Status pages

What people use each for

The jobs each tool is most often brought in to do.

Loggly

  • Cloud-hosted log aggregation for small and mid-sized engineering teamsnot Rootly
  • Alerting on log patterns via email, webhook, PagerDuty or Slacknot Rootly
  • Log analysis alongside SolarWinds infrastructure and application monitoringnot Rootly

Rootly

  • Automate on-call and incident response workflowsnot Loggly
  • Run root cause analysis with AI assistancenot Loggly
  • Track and improve Mean Time to Mitigation (MTTR)not Loggly
  • Coordinate response across distributed teamsnot Loggly
  • Learn from post-incident retrospectivesnot Loggly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Loggly

  • The free Lite plan caps ingest at 200 MB per day with 7 day retention
  • API access and archiving to Amazon S3 start on the Pro plan at $159 per month billed annually
  • Federated identity management is an Enterprise feature, starting at $279 per month billed annually
  • The Standard plan at $79 per month is limited to 1 GB per day and 3 source groups
  • Maximum retention is 90 days and only on Enterprise; Standard is fixed at 15 days

Rootly

  • Pricing higher than some competitors for basic features
  • AI SRE features require separate contact-sales engagement
  • Learning curve for advanced automation features
  • Per-user pricing increases costs as team grows

Pricing, plan by plan

Loggly

Free
  • FreeFree
    • Log aggregation
    • Real-time search
    • Custom dashboards

Rootly

$20/user-month
  • Incident Response Essentials$20/user-month
    • Response with Slack integration
    • @Rootly AI Chat
    • AI Similar Incidents detection
  • Incident Response Enterprise$undefined/custom
    • All Essentials features
    • Custom forms and incident types
    • Private incidents
  • On-Call Essentials$20/user-month
    • Alert grouping and routing
    • Live call routing (1 phone number)
    • Schedules and escalation policies
  • On-Call Enterprise$undefined/custom
    • All Essentials features
    • 5 phone numbers for call routing
    • Unlimited schedules

Which should you pick?

Choose Loggly if

  • You need log aggregation.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want real-time search.

Choose Rootly if

  • You need ai sre automation.
  • You work on Web, Mobile, Slack, Microsoft Teams.
  • You also want alert routing.

Questions people ask

Is Loggly or Rootly better?
Neither clearly leads. Loggly starts at Free and Rootly at $20/user-month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Loggly or Rootly?
Loggly has a free tier; the other does not. Paid plans start at Free for Loggly and $20/user-month for Rootly.
Does Loggly or Rootly run on more platforms?
Loggly runs on Web, Api. Rootly runs on Web, Mobile, Slack, Microsoft Teams.
Can I use Loggly for free?
Yes. Loggly has a free tier, so you can try it without paying. Rootly starts at $20/user-month.
What is Loggly best used for?
Loggly is most often used for cloud-hosted log aggregation for small and mid-sized engineering teams, alerting on log patterns via email, webhook, pagerduty or slack, log analysis alongside solarwinds infrastructure and application monitoring. Of those, cloud-hosted log aggregation for small and mid-sized engineering teams and alerting on log patterns via email, webhook, pagerduty or slack are not what Rootly is typically brought in for.
What can Loggly do that Rootly cannot?
Loggly covers Log aggregation, Real-time search, Custom dashboards, Alert management. Rootly covers AI SRE automation, Alert routing, On-call management, Incident response.

Answered from the vendors’ own pages

Rootly: How much does Rootly cost?

Rootly charges $20/user/month for both Incident Response and On-Call Essentials plans. Enterprise plans require contacting sales. Startups under 100 employees with less than $50M raised get up to 50% discount.

Source
Rootly: What is Rootly AI SRE?

AI SRE is an advanced feature that provides automated root cause analysis, alert correlation with system changes, impact analysis, and remediation suggestions. Pricing requires contact with sales.

Source
Rootly: Does Rootly integrate with Slack?

Yes, Rootly natively integrates with Slack for incident response workflows, allowing teams to manage incidents directly in Slack.

Source
Rootly: Are there discounts for small companies?

Yes, startups under 100 employees or less than 25 employees can get special pricing up to 50% discount. Contact Rootly sales for details.

Source
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