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Healthcare & Medical · head to head

Kareo vs Teladoc Health

Kareo logo

Kareo

Healthcare & Medical

Cloud-based EHR and billing for small practices

From
$99/month
Rated
-
Full reviewWebsite
Teladoc Health logo

Teladoc Health

Healthcare & Medical

Virtual healthcare platform for telehealth and telemedicine

From
$89/visit
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Kareo kareo is now part of Tebra and sold under the Tebra brand rather than as a standalone product; Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • They diverge on capability: Kareo covers Electronic Health Records, Teladoc Health covers Video Consultations.

Where they differ

Only the attributes on which Kareo and Teladoc Health actually diverge.

Attributes where Kareo and Teladoc Health differ
AttributeKareoTeladoc Health
Starting price$99/month$89/visit
Pricing modelsubscriptionUnknown
PlatformsWeb, MobileWeb, iOS, Android
Founded20102002

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Kareo

  • Electronic Health Records
  • Scheduling
  • Patient Portal
  • Medical Billing
  • Payment Processing
  • Labs
  • Pharmacies
  • Clearinghouses

Only in Teladoc Health

  • Video Consultations
  • Phone Consultations
  • Messaging
  • Prescription Services
  • Mental Health
  • Chronic Care
  • EHR Systems
  • Health Plans

Both cover

  • HIPAA
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Kareo

  • Practice management, scheduling and billing for independent medical practicesnot Teladoc Health
  • Electronic health records and e-prescribing for small clinicsnot Teladoc Health
  • Insurance claim submission and patient payment collectionnot Teladoc Health

Teladoc Health

  • Patient Carenot Kareo
  • Medical Recordsnot Kareo
  • Practice Managementnot Kareo
  • Telehealthnot Kareo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Kareo

  • Kareo is now part of Tebra and sold under the Tebra brand rather than as a standalone product
  • Tebra publishes no rate: pricing varies with provider count, features and implementation requirements and is quoted during a demo
  • Billing counts clinical providers such as MDs, DOs, NPs and PAs, so adding a prescriber raises the bill even though non clinical staff are free
  • Electronic prescribing of controlled substances setup costs about $75 per provider as a one time fee
  • PDMP integration costs $500 one time per facility plus about $50 per user per year

Teladoc Health

  • Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
  • Cannot handle medical emergencies; users must call 911 for emergency care

Pricing, plan by plan

Kareo

$99/month
  • Starter$99/month
    • EHR
    • Scheduling
    • Patient Portal
  • Professional$199/month
    • Everything in Starter
    • Billing
    • Reporting

Teladoc Health

$89/visit

No published plan breakdown. See the Teladoc Health review.

Which should you pick?

Choose Kareo if

  • You need electronic health records.
  • You work on Web, Mobile.
  • You also want scheduling.
Kareo review

Choose Teladoc Health if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want phone consultations.
Teladoc Health review

Questions people ask

Is Kareo or Teladoc Health better?
Neither clearly leads. Kareo starts at $99/month and Teladoc Health at $89/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Kareo or Teladoc Health?
Kareo starts at $99/month and Teladoc Health at $89/visit.
Does Kareo or Teladoc Health run on more platforms?
Kareo runs on Web, Mobile. Teladoc Health runs on Web, iOS, Android.
What is Kareo best used for?
Kareo is most often used for practice management, scheduling and billing for independent medical practices, electronic health records and e-prescribing for small clinics, insurance claim submission and patient payment collection. Of those, practice management, scheduling and billing for independent medical practices and electronic health records and e-prescribing for small clinics are not what Teladoc Health is typically brought in for.
What can Kareo do that Teladoc Health cannot?
Kareo covers Electronic Health Records, Scheduling, Patient Portal, Medical Billing. Teladoc Health covers Video Consultations, Phone Consultations, Messaging, Prescription Services. Both handle HIPAA, SOC2, Cloud deployment, Web support.

Answered from the vendors’ own pages

Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?

No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.

Source
Teladoc Health: How quickly can I get an appointment with Teladoc?

For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.

Source
Teladoc Health: What medications can Teladoc providers prescribe?

Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.

Source
Teladoc Health: What is the cost of Teladoc visits without insurance?

General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.

Source
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Related pages

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