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Healthcare & Medical · head to head

DrChrono vs Kareo

DrChrono logo

DrChrono

Healthcare & Medical

All-in-one medical practice management and EHR platform

From
On request
Rated
-
Full reviewWebsite
Kareo logo

Kareo

Healthcare & Medical

Cloud-based EHR and billing for small practices

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DrChrono iOS-only mobile app with no Android support, limiting accessibility for non-Apple users; Kareo kareo is now part of Tebra and sold under the Tebra brand rather than as a standalone product
  • They diverge on capability: DrChrono covers Appointment Scheduling, Kareo covers Scheduling.

Where they differ

Only the attributes on which DrChrono and Kareo actually diverge.

Attributes where DrChrono and Kareo differ
AttributeDrChronoKareo
Starting priceOn request$99/month
Pricing modelUnknownsubscription
PlatformsiOS, iPad, WebWeb, Mobile
CategoryUnknownHealthcare & Medical
Founded20092010

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DrChrono

  • Appointment Scheduling
  • ePrescribing
  • Telehealth
  • Api support

Only in Kareo

  • Scheduling
  • Payment Processing

Both cover

  • Electronic Health Records
  • Medical Billing
  • Patient Portal
  • Labs
  • Pharmacies
  • Clearinghouses
  • HIPAA
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

DrChrono

  • Patient Carenot Kareo
  • Medical Recordsnot Kareo
  • Practice Managementnot Kareo
  • Telehealthnot Kareo

Kareo

  • Practice management, scheduling and billing for independent medical practicesnot DrChrono
  • Electronic health records and e-prescribing for small clinicsnot DrChrono
  • Insurance claim submission and patient payment collectionnot DrChrono

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DrChrono

  • iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
  • Multi-provider scheduling lacks flexibility, forcing practices to use manual workarounds
  • Medical billing is unreliable and complex, with claims processing cited as difficult and error-prone
  • Billing features only available in higher-tier plans
  • Support quality declined post-acquisition by EverHealth, with slower response times
  • Auto-renewal contracts with unclear disclosure and restricted data portability when switching
  • No published pricing, requires sales contact for quotes

Kareo

  • Kareo is now part of Tebra and sold under the Tebra brand rather than as a standalone product
  • Tebra publishes no rate: pricing varies with provider count, features and implementation requirements and is quoted during a demo
  • Billing counts clinical providers such as MDs, DOs, NPs and PAs, so adding a prescriber raises the bill even though non clinical staff are free
  • Electronic prescribing of controlled substances setup costs about $75 per provider as a one time fee
  • PDMP integration costs $500 one time per facility plus about $50 per user per year

Pricing, plan by plan

DrChrono

On request
  • Prometheus$undefined/mo
    • Core EHR
    • Limited users
  • Hippocrates$undefined/mo
    • EHR + Practice Management
    • Multiple providers
  • Apollo$undefined/mo
    • Full features
    • Advanced analytics
  • Apollo Plus$undefined/mo
    • Apollo features
    • Premium support
    • Add-on integrations

Kareo

$99/month
  • Starter$99/month
    • EHR
    • Scheduling
    • Patient Portal
  • Professional$199/month
    • Everything in Starter
    • Billing
    • Reporting

Which should you pick?

Choose DrChrono if

  • You need appointment scheduling.
  • You work on iOS, iPad, Web.
  • You also want eprescribing.
DrChrono review

Choose Kareo if

  • You need scheduling.
  • You work on Web, Mobile.
  • You also want payment processing.
Kareo review

Questions people ask

Is DrChrono or Kareo better?
Neither clearly leads. DrChrono starts at On request and Kareo at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DrChrono or Kareo?
DrChrono starts at On request and Kareo at $99/month.
Does DrChrono or Kareo run on more platforms?
DrChrono runs on iOS, iPad, Web. Kareo runs on Web, Mobile.
What is DrChrono best used for?
DrChrono is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Kareo is typically brought in for.
What can DrChrono do that Kareo cannot?
DrChrono covers Appointment Scheduling, ePrescribing, Telehealth, Api support. Kareo covers Scheduling, Payment Processing. Both handle Electronic Health Records, Medical Billing, Patient Portal, Labs.

Answered from the vendors’ own pages

DrChrono: What platforms does DrChrono support?

DrChrono is built primarily for Apple devices, with a native iPad app and iOS mobile app. Android users are limited to web browser access without full mobile functionality.

Source
DrChrono: Does DrChrono include practice management and medical billing?

Yes. DrChrono combines EHR, practice management, and medical billing into one platform. However, billing features are only available in higher-tier plans, and users report unreliable claims processing.

Source
DrChrono: How much does DrChrono cost?

DrChrono uses four pricing tiers (Prometheus, Hippocrates, Apollo, and Apollo Plus) but does not publish pricing. Costs vary by provider count and add-ons. Interested users must contact sales for custom quotes.

Source
DrChrono: Can I do patient messaging in DrChrono?

Patient messaging is available but only as an add-on feature with additional costs beyond the base subscription.

Source
DrChrono: Does DrChrono include ePrescribing?

Yes. DrChrono includes integrated ePrescribing capabilities built into the platform for prescription management.

Source
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