Softwr

Software · head to head

Allscripts TouchWorks vs Kareo

Allscripts TouchWorks logo

Allscripts TouchWorks

Software

Cloud-based EHR and practice management for ambulatory care

From
$200/month
Rated
-
Kareo logo

Kareo

Software

Cloud-based EHR and billing for small practices

From
$99/month
Rated
-

The short version

  • Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; Kareo kareo is now part of Tebra and sold under the Tebra brand rather than as a standalone product
  • They diverge on capability: Allscripts TouchWorks covers Practice Management, Kareo covers Medical Billing.

Where they differ

Only the attributes on which Allscripts TouchWorks and Kareo actually diverge.

Attributes where Allscripts TouchWorks and Kareo differ
AttributeAllscripts TouchWorksKareo
Starting price$200/month$99/month
Founded19862010

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Mobile), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Allscripts TouchWorks

  • Practice Management
  • ePrescribing
  • Revenue Cycle Management
  • HL7
  • FHIR
  • HITRUST

Only in Kareo

  • Medical Billing
  • Payment Processing

Both cover

  • Electronic Health Records
  • Patient Portal
  • Scheduling
  • Labs
  • Pharmacies
  • Clearinghouses
  • HIPAA
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Allscripts TouchWorks

  • Patient Carenot Kareo
  • Medical Recordsnot Kareo
  • Practice Managementnot Kareo
  • Telehealthnot Kareo

Kareo

  • Practice management, scheduling and billing for independent medical practicesnot Allscripts TouchWorks
  • Electronic health records and e-prescribing for small clinicsnot Allscripts TouchWorks
  • Insurance claim submission and patient payment collectionnot Allscripts TouchWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Allscripts TouchWorks

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor

Kareo

  • Kareo is now part of Tebra and sold under the Tebra brand rather than as a standalone product
  • Tebra publishes no rate: pricing varies with provider count, features and implementation requirements and is quoted during a demo
  • Billing counts clinical providers such as MDs, DOs, NPs and PAs, so adding a prescriber raises the bill even though non clinical staff are free
  • Electronic prescribing of controlled substances setup costs about $75 per provider as a one time fee
  • PDMP integration costs $500 one time per facility plus about $50 per user per year

Pricing, plan by plan

Allscripts TouchWorks

$200/month

No published plan breakdown. See the Allscripts TouchWorks review.

Kareo

$99/month
  • Starter$99/month
    • EHR
    • Scheduling
    • Patient Portal
  • Professional$199/month
    • Everything in Starter
    • Billing
    • Reporting

Which should you pick?

Choose Allscripts TouchWorks if

  • You need practice management.
  • You work on Web, Mobile.
  • You also want eprescribing.

Choose Kareo if

  • You need medical billing.
  • You work on Web, Mobile.
  • You also want payment processing.

Questions people ask

Is Allscripts TouchWorks or Kareo better?
Neither clearly leads. Allscripts TouchWorks starts at $200/month and Kareo at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Allscripts TouchWorks or Kareo?
Allscripts TouchWorks starts at $200/month and Kareo at $99/month.
Does Allscripts TouchWorks or Kareo run on more platforms?
Both run on Web, Mobile, so platform support will not decide this one for you.
What is Allscripts TouchWorks best used for?
Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Kareo is typically brought in for.
What can Allscripts TouchWorks do that Kareo cannot?
Allscripts TouchWorks covers Practice Management, ePrescribing, Revenue Cycle Management, HL7. Kareo covers Medical Billing, Payment Processing. Both handle Electronic Health Records, Patient Portal, Scheduling, Labs.

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