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Software · head to head

Kareo vs Ro

Kareo logo

Kareo

Software

Cloud-based EHR and billing for small practices

From
$99/month
Rated
-
Full reviewWebsite
Ro logo

Ro

Software

Telehealth platform for prescription services

From
$39/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Kareo kareo is now part of Tebra and sold under the Tebra brand rather than as a standalone product; Ro uS-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories
  • They diverge on capability: Kareo covers Electronic Health Records, Ro covers Video Consultations.

Where they differ

Only the attributes on which Kareo and Ro actually diverge.

Attributes where Kareo and Ro differ
AttributeKareoRo
Starting price$99/month$39/month
PlatformsWeb, MobileWeb, iOS, Android
Founded20102017

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Kareo

  • Electronic Health Records
  • Scheduling
  • Patient Portal
  • Medical Billing
  • Payment Processing
  • Labs
  • Clearinghouses
  • SOC2

Only in Ro

  • Video Consultations
  • Prescription Services
  • Medication Delivery
  • Digital Health Records
  • Ongoing Care
  • Insurance

Both cover

  • Pharmacies
  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Kareo

  • Practice management, scheduling and billing for independent medical practicesnot Ro
  • Electronic health records and e-prescribing for small clinicsnot Ro
  • Insurance claim submission and patient payment collectionnot Ro

Ro

  • GLP-1 weight-loss program (Ro Body) with prescription medication and coachingnot Kareo
  • Erectile dysfunction treatment and medication deliverynot Kareo
  • Hair loss treatmentnot Kareo
  • Skincare prescriptionsnot Kareo
  • Fertility-related consultations and productsnot Kareo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Kareo

  • Kareo is now part of Tebra and sold under the Tebra brand rather than as a standalone product
  • Tebra publishes no rate: pricing varies with provider count, features and implementation requirements and is quoted during a demo
  • Billing counts clinical providers such as MDs, DOs, NPs and PAs, so adding a prescriber raises the bill even though non clinical staff are free
  • Electronic prescribing of controlled substances setup costs about $75 per provider as a one time fee
  • PDMP integration costs $500 one time per facility plus about $50 per user per year

Ro

  • US-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories
  • Care is limited to Ro-affiliated, US-licensed providers - users cannot choose an outside doctor
  • Treatment and medication availability varies by US state
  • Focused on a narrow set of conditions (weight loss, ED, hair loss, skincare, fertility) rather than general primary care

Pricing, plan by plan

Kareo

$99/month
  • Starter$99/month
    • EHR
    • Scheduling
    • Patient Portal
  • Professional$199/month
    • Everything in Starter
    • Billing
    • Reporting

Ro

$39/month
  • Membership$39/month
    • Unlimited doctor visits
    • Prescription fulfillment

Which should you pick?

Choose Kareo if

  • You need electronic health records.
  • You work on Web, Mobile.
  • You also want scheduling.
Kareo review

Choose Ro if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want prescription services.
Ro review

Questions people ask

Is Kareo or Ro better?
Neither clearly leads. Kareo starts at $99/month and Ro at $39/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Kareo or Ro?
Kareo starts at $99/month and Ro at $39/month.
Does Kareo or Ro run on more platforms?
Kareo runs on Web, Mobile. Ro runs on Web, iOS, Android.
What is Kareo best used for?
Kareo is most often used for practice management, scheduling and billing for independent medical practices, electronic health records and e-prescribing for small clinics, insurance claim submission and patient payment collection. Of those, practice management, scheduling and billing for independent medical practices and electronic health records and e-prescribing for small clinics are not what Ro is typically brought in for.
What can Kareo do that Ro cannot?
Kareo covers Electronic Health Records, Scheduling, Patient Portal, Medical Billing. Ro covers Video Consultations, Prescription Services, Medication Delivery, Digital Health Records. Both handle Pharmacies, HIPAA, Cloud deployment, Web support.
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