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Healthcare & Medical · head to head

Kareo vs MDLive

Kareo logo

Kareo

Healthcare & Medical

Cloud-based EHR and billing for small practices

From
$99/month
Rated
-
Full reviewWebsite
MDLive logo

MDLive

Healthcare & Medical

On-demand telehealth and virtual doctor visits

From
$59/visit
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Kareo kareo is now part of Tebra and sold under the Tebra brand rather than as a standalone product; MDLive visit prices vary widely by service and insurance, from $0 up to $89 for urgent care, $179 for an initial therapy appointment and $299 for an initial psychiatry appointment
  • They diverge on capability: Kareo covers Electronic Health Records, MDLive covers Video Consultations.

Where they differ

Only the attributes on which Kareo and MDLive actually diverge.

Attributes where Kareo and MDLive differ
AttributeKareoMDLive
Starting price$99/month$59/visit
Founded20102002

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Mobile), user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Kareo

  • Electronic Health Records
  • Scheduling
  • Patient Portal
  • Medical Billing
  • Payment Processing
  • Labs
  • Pharmacies
  • Clearinghouses

Only in MDLive

  • Video Consultations
  • Mental Health Services
  • Psychiatry
  • Prescription Services
  • Urgent Care
  • Insurance
  • EHR Systems

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Kareo

  • Practice management, scheduling and billing for independent medical practicesnot MDLive
  • Electronic health records and e-prescribing for small clinicsnot MDLive
  • Insurance claim submission and patient payment collectionnot MDLive

MDLive

  • Insured patients wanting upfront-priced telehealth visits across urgent care, primary care, mental health and dermatologynot Kareo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Kareo

  • Kareo is now part of Tebra and sold under the Tebra brand rather than as a standalone product
  • Tebra publishes no rate: pricing varies with provider count, features and implementation requirements and is quoted during a demo
  • Billing counts clinical providers such as MDs, DOs, NPs and PAs, so adding a prescriber raises the bill even though non clinical staff are free
  • Electronic prescribing of controlled substances setup costs about $75 per provider as a one time fee
  • PDMP integration costs $500 one time per facility plus about $50 per user per year

MDLive

  • Visit prices vary widely by service and insurance, from $0 up to $89 for urgent care, $179 for an initial therapy appointment and $299 for an initial psychiatry appointment
  • Follow-up mental health visits are billed at a flat rate before insurance: $140 for therapy and $159 for psychiatry
  • Not all insurance plans cover all MDLIVE services, so out-of-pocket cost depends on the specific plan

Pricing, plan by plan

Kareo

$99/month
  • Starter$99/month
    • EHR
    • Scheduling
    • Patient Portal
  • Professional$199/month
    • Everything in Starter
    • Billing
    • Reporting

MDLive

$59/visit
  • Primary Care Visit$59/visit
    • Board-certified doctors
    • 24/7 availability
    • Prescriptions

Which should you pick?

Choose Kareo if

  • You need electronic health records.
  • You work on Web, Mobile.
  • You also want scheduling.
Kareo review

Choose MDLive if

  • You need video consultations.
  • You work on Web, Mobile.
  • You also want mental health services.
MDLive review

Questions people ask

Is Kareo or MDLive better?
Neither clearly leads. Kareo starts at $99/month and MDLive at $59/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Kareo or MDLive?
Kareo starts at $99/month and MDLive at $59/visit.
Does Kareo or MDLive run on more platforms?
Both run on Web, Mobile, so platform support will not decide this one for you.
What is Kareo best used for?
Kareo is most often used for practice management, scheduling and billing for independent medical practices, electronic health records and e-prescribing for small clinics, insurance claim submission and patient payment collection. Of those, practice management, scheduling and billing for independent medical practices and electronic health records and e-prescribing for small clinics are not what MDLive is typically brought in for.
What can Kareo do that MDLive cannot?
Kareo covers Electronic Health Records, Scheduling, Patient Portal, Medical Billing. MDLive covers Video Consultations, Mental Health Services, Psychiatry, Prescription Services. Both handle HIPAA, Cloud deployment, Web support, Mobile support.
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