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Healthcare · head to head

Cerner vs Teladoc Health

Cerner logo

Cerner

Healthcare

Health information technology solutions for healthcare organizations

From
On request
Rated
-
Full reviewWebsite
Teladoc Health logo

Teladoc Health

Healthcare

Virtual healthcare platform for telehealth and telemedicine

From
$89/visit
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cerner no published pricing on vendor website; enterprise healthcare software requires custom quotes; Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • They diverge on capability: Cerner covers Electronic Health Records, Teladoc Health covers Video Consultations.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Cerner and Teladoc Health actually diverge.

Attributes where Cerner and Teladoc Health differ
AttributeCernerTeladoc Health
Starting priceOn request$89/visit
Pricing modelquoteUnknown
Founded19792002

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cerner

  • Electronic Health Records
  • Revenue Cycle
  • Population Health
  • Patient Engagement
  • HL7
  • FHIR
  • Lab Systems
  • On-premise deployment

Only in Teladoc Health

  • Video Consultations
  • Phone Consultations
  • Messaging
  • Prescription Services
  • Mental Health
  • Chronic Care
  • EHR Systems
  • Health Plans

Both cover

  • HIPAA
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Cerner

  • Hospital and acute care EHR for chart review and clinical documentationnot Teladoc Health
  • Mobile clinical access for physicians and care teams on point-of-care devicesnot Teladoc Health

Teladoc Health

  • Patient Carenot Cerner
  • Medical Recordsnot Cerner
  • Practice Managementnot Cerner
  • Telehealthnot Cerner

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cerner

  • No published pricing on vendor website; enterprise healthcare software requires custom quotes

Teladoc Health

  • Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
  • Cannot handle medical emergencies; users must call 911 for emergency care

Pricing, plan by plan

Cerner

On request

No published plan breakdown. See the Cerner review.

Teladoc Health

$89/visit

No published plan breakdown. See the Teladoc Health review.

Which should you pick?

Choose Cerner if

  • You need electronic health records.
  • You work on Web, iOS, Android.
  • You also want revenue cycle.
Cerner review

Choose Teladoc Health if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want phone consultations.
Teladoc Health review

Questions people ask

Is Cerner or Teladoc Health better?
Neither clearly leads. Cerner starts at On request and Teladoc Health at $89/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cerner or Teladoc Health?
Cerner starts at On request and Teladoc Health at $89/visit.
Does Cerner or Teladoc Health run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Cerner best used for?
Cerner is most often used for hospital and acute care ehr for chart review and clinical documentation, mobile clinical access for physicians and care teams on point-of-care devices. Of those, hospital and acute care ehr for chart review and clinical documentation and mobile clinical access for physicians and care teams on point-of-care devices are not what Teladoc Health is typically brought in for.
What can Cerner do that Teladoc Health cannot?
Cerner covers Electronic Health Records, Revenue Cycle, Population Health, Patient Engagement. Teladoc Health covers Video Consultations, Phone Consultations, Messaging, Prescription Services. Both handle HIPAA, SOC2, Cloud deployment, Web support.

Answered from the vendors’ own pages

Cerner: Does Cerner publish its pricing?

No, Cerner does not publish standard pricing. As an enterprise healthcare EHR vendor (now acquired by Oracle), pricing is customized per healthcare organization based on size, bed capacity, modules required, and implementation scope. Contact Oracle Health for pricing.

Source
Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?

No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.

Source
Teladoc Health: How quickly can I get an appointment with Teladoc?

For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.

Source
Teladoc Health: What medications can Teladoc providers prescribe?

Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.

Source
Teladoc Health: What is the cost of Teladoc visits without insurance?

General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.

Source
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