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AI · head to head

Helicone vs HubSpot CRM

Helicone logo

Helicone

AI

Open-source LLM observability and gateway platform for AI applications

From
Free
Rated
-
Full reviewWebsite
HubSpot CRM logo

HubSpot CRM

Remote Work

Free CRM for sales and marketing

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Helicone the free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.; HubSpot CRM starter plan discount for new customers only, subject to discontinuation at any time without notice
  • They diverge on capability: Helicone covers Request dashboard and tracking, HubSpot CRM covers Contact management.

Where they differ

Only the attributes on which Helicone and HubSpot CRM actually diverge.

Attributes where Helicone and HubSpot CRM differ
AttributeHeliconeHubSpot CRM
Pricing modelfreemiumsubscription
Platformsweb, apiWeb, Mobile iOS, Mobile Android
CategoryAIRemote Work
FoundedUnknown2006

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Helicone

  • Request dashboard and tracking
  • Sessions and segments
  • Helicone Query Language (HQL)
  • Prompt datasets and improvement
  • Playground
  • Rate limits and alerts

Only in HubSpot CRM

  • Contact management
  • Deal tracking
  • Email
  • Reporting
  • Automation
  • Slack
  • GitHub
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Helicone

  • Monitoring cost and latency of production LLM applicationsnot HubSpot CRM
  • Debugging multi-step agent sessionsnot HubSpot CRM
  • Managing and iterating on prompts across a teamnot HubSpot CRM
  • Routing requests across multiple LLM providersnot HubSpot CRM

HubSpot CRM

  • Contact and deal management for sales teamsnot Helicone
  • Customer data organization and reportingnot Helicone
  • Team collaboration with permission controlsnot Helicone

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Helicone

  • The free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.
  • Advanced compliance features like SOC 2 and HIPAA are only available starting at the $799/month Team plan.
  • Usage beyond the free tier is billed on top of the base subscription, adding cost unpredictability at scale.
  • On-premises deployment is restricted to the custom Enterprise tier.

HubSpot CRM

  • Starter plan discount for new customers only, subject to discontinuation at any time without notice
  • Free plan limited to 2 users and 1,000 contacts, requiring upgrade for larger teams
  • Per-seat pricing model on all paid tiers, making team expansion costly

Pricing, plan by plan

Helicone

Free
  • HobbyFree
    • 10,000 free requests
    • 1 GB storage
    • 1 seat
  • Pro$79/month
    • 10K free requests included, usage-based beyond
    • 7-day free trial
    • Unlimited playgrounds and workspaces
  • Team$799/month
    • 5 organizations
    • SOC 2 and HIPAA compliance
    • Dedicated Slack channel access
  • Enterprise$undefined/mo
    • Custom MSAs and SAML SSO
    • On-premises deployment
    • Bulk cloud discounts

HubSpot CRM

Free
  • Free CRMFree
    • Up to 2 users
    • 1,000 contacts
    • Unlimited customer data
  • Starter$15/month
    • Required fields
    • Permission sets
    • Multiple currencies
  • Professional$50/month
    • AI customer agent
    • Duplicate management
    • Standard contact scoring
  • Enterprise$75/month
    • Custom objects
    • Organize teams
    • Single sign-on

Which should you pick?

Choose Helicone if

  • You need request dashboard and tracking.
  • You want to start without paying.
  • You work on web, api.
  • You also want sessions and segments.
Helicone review

Choose HubSpot CRM if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Mobile iOS, Mobile Android.
  • You also want deal tracking.
HubSpot CRM review

Questions people ask

Is Helicone or HubSpot CRM better?
Neither clearly leads. Helicone starts at Free and HubSpot CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Helicone or HubSpot CRM?
Helicone starts at Free and HubSpot CRM at Free.
Does Helicone or HubSpot CRM run on more platforms?
Helicone runs on web, api. HubSpot CRM runs on Web, Mobile iOS, Mobile Android.
Can I use Helicone for free?
Both have a free tier, so you can try either at no cost before committing.
What is Helicone best used for?
Helicone is most often used for monitoring cost and latency of production llm applications, debugging multi-step agent sessions, managing and iterating on prompts across a team, routing requests across multiple llm providers. Of those, monitoring cost and latency of production llm applications and debugging multi-step agent sessions are not what HubSpot CRM is typically brought in for.
What can Helicone do that HubSpot CRM cannot?
Helicone covers Request dashboard and tracking, Sessions and segments, Helicone Query Language (HQL), Prompt datasets and improvement. HubSpot CRM covers Contact management, Deal tracking, Email, Reporting.

Answered from the vendors’ own pages

Helicone: What does Helicone cost?

Helicone offers a free Hobby plan, a Pro plan at $79/month, a Team plan at $799/month, and custom Enterprise pricing, with usage-based charges applying beyond included request limits.

Source
HubSpot CRM: What is the cost of HubSpot CRM for different company sizes?

Free CRM for up to 2 users at $0/month. Starter at $15/month per seat (new customers only), Professional at $50/month per seat, Enterprise at $75/month per seat.

Source
Helicone: Is there a free plan, and what are its limits?

The free Hobby plan includes 10,000 requests per month, 1 GB of storage, 1 seat, and 1 organization, aimed at kickstarting AI projects.

Source
HubSpot CRM: What are the user and contact limits on the free HubSpot CRM plan?

Free plan supports up to 2 users, 1,000 contacts, and unlimited customer data with no expiration date or credit card required.

Source
Helicone: Are there discounts available?

Helicone offers 50% off the first year for qualifying startups, discounts for non-profits, a $100 annual credit for open-source projects, and free access for students.

Source
HubSpot CRM: Can data migrate from free to paid HubSpot CRM plans without loss?

Users can upgrade from free to premium tiers without data migration required, meaning all contacts and information transfer to the new plan.

Source
HubSpot CRM: Is there a discount for HubSpot CRM new customer pricing?

Starter plan offers a new customer discount with no set end date, but HubSpot reserves the right to discontinue this offer at any time.

Source
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