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Helicone

Open-source LLM observability and gateway platform for AI applications

As of 29 August 2026, Helicone has a free plan and paid plans start at $79/month. Open-source platform to route, monitor, debug, and analyze LLM applications with request tracking and evaluations. Softwr lists it under AI. Helicone is made by Helicone, Inc., available on Web, API.

Overview

What Helicone does

Helicone is an open-source LLM observability platform and AI gateway for developers building AI applications. It provides request tracking, session and user analytics, prompt management, a query language for logs, a playground for testing, rate limiting, and alerting, and works across providers including OpenAI, Anthropic, Azure, and others.

What people use it for

  • Monitoring cost and latency of production LLM applications
  • Debugging multi-step agent sessions
  • Managing and iterating on prompts across a team
  • Routing requests across multiple LLM providers

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Helicone.

  • The free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.
  • Advanced compliance features like SOC 2 and HIPAA are only available starting at the $799/month Team plan.
  • Usage beyond the free tier is billed on top of the base subscription, adding cost unpredictability at scale.
  • On-premises deployment is restricted to the custom Enterprise tier.

Cross-shopped

What people choose instead of Helicone

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Helicone logo
    Helicone
    vs
    PromptLayer logo
    PromptLayer

    PromptLayer: PromptLayer offers a comparable prompt management and LLM observability platform.

  • Helicone logo
    Helicone
    vs
    Arize AI logo
    Arize AI

    Arize AI: Arize AI provides similar LLM and ML observability with a broader evaluation framework.

Pricing

What Helicone costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Hobby

Free

  • 10,000 free requests
  • 1 GB storage
  • 1 seat
  • 1 organization

Pro

$79 /mo

  • 10K free requests included, usage-based beyond
  • 7-day free trial
  • Unlimited playgrounds and workspaces

Team

$799 /mo

  • 5 organizations
  • SOC 2 and HIPAA compliance
  • Dedicated Slack channel access

Enterprise

On request

  • Custom MSAs and SAML SSO
  • On-premises deployment
  • Bulk cloud discounts

Capabilities

Features

  • Request dashboard and tracking

    Logs and visualizes every LLM request with cost and latency data.

  • Sessions and segments

    Groups related requests into sessions for debugging multi-step flows.

  • Helicone Query Language (HQL)

    Lets users query request logs with a purpose-built query language.

  • Prompt datasets and improvement

    Captures prompts into datasets for iteration and testing.

  • Playground

    Provides an interactive environment to test prompts against models.

  • Rate limits and alerts

    Configures usage rate limits and alerting on requests.

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

What does Helicone cost?

Helicone offers a free Hobby plan, a Pro plan at $79/month, a Team plan at $799/month, and custom Enterprise pricing, with usage-based charges applying beyond included request limits.

Source
Is there a free plan, and what are its limits?

The free Hobby plan includes 10,000 requests per month, 1 GB of storage, 1 seat, and 1 organization, aimed at kickstarting AI projects.

Source
Are there discounts available?

Helicone offers 50% off the first year for qualifying startups, discounts for non-profits, a $100 annual credit for open-source projects, and free access for students.

Source
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Softwr does not host reviews and shows no star rating for Helicone, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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