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Software · head to head

Galileo vs Helicone

Galileo logo

Galileo

Software

Evaluation and observability platform for GenAI applications and agents

From
Free
Rated
-
Helicone logo

Helicone

Software

Open-source LLM observability and gateway platform for AI applications

From
Free
Rated
-

The short version

  • Each has a real cost: Galileo the free plan is limited to 5,000 traces per month, which is quickly outgrown by production workloads.; Helicone the free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.
  • They diverge on capability: Galileo covers Pre-built evaluations, Helicone covers Request dashboard and tracking.

Where they differ

Only the attributes on which Galileo and Helicone actually diverge.

Attributes where Galileo and Helicone differ
AttributeGalileoHelicone

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), platforms (web, api), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Galileo

  • Pre-built evaluations
  • Ground truth capture
  • Luna models
  • Agent behavior analysis
  • Production guardrails
  • Flexible deployment

Only in Helicone

  • Request dashboard and tracking
  • Sessions and segments
  • Helicone Query Language (HQL)
  • Prompt datasets and improvement
  • Playground
  • Rate limits and alerts

What people use each for

The jobs each tool is most often brought in to do.

Galileo

  • Evaluating RAG and agent applications before production releasenot Helicone
  • Monitoring live GenAI applications for failures and driftnot Helicone
  • Applying real-time guardrails without custom integration worknot Helicone
  • Reducing evaluation costs using distilled Luna judge modelsnot Helicone

Helicone

  • Monitoring cost and latency of production LLM applicationsnot Galileo
  • Debugging multi-step agent sessionsnot Galileo
  • Managing and iterating on prompts across a teamnot Galileo
  • Routing requests across multiple LLM providersnot Galileo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Galileo

  • The free plan is limited to 5,000 traces per month, which is quickly outgrown by production workloads.
  • Real-time guardrails and unlimited trace capacity are reserved for the custom-priced Enterprise tier.
  • Pro plan pricing scales with trace volume, so costs can grow unpredictably as usage increases.
  • On-premises deployment requires an Enterprise contract rather than being available self-serve.

Helicone

  • The free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.
  • Advanced compliance features like SOC 2 and HIPAA are only available starting at the $799/month Team plan.
  • Usage beyond the free tier is billed on top of the base subscription, adding cost unpredictability at scale.
  • On-premises deployment is restricted to the custom Enterprise tier.

Pricing, plan by plan

Galileo

Free
  • FreeFree
    • 5,000 traces/month
    • Unlimited users
    • Unlimited custom evaluations
  • Pro$100/month
    • 50,000 traces/month
    • Standard role-based access control
    • Advanced analytics and insights
  • Enterprise$undefined/mo
    • Unlimited trace capacity
    • Custom rate limits
    • Hosted, VPC, or on-prem deployment

Helicone

Free
  • HobbyFree
    • 10,000 free requests
    • 1 GB storage
    • 1 seat
  • Pro$79/month
    • 10K free requests included, usage-based beyond
    • 7-day free trial
    • Unlimited playgrounds and workspaces
  • Team$799/month
    • 5 organizations
    • SOC 2 and HIPAA compliance
    • Dedicated Slack channel access
  • Enterprise$undefined/mo
    • Custom MSAs and SAML SSO
    • On-premises deployment
    • Bulk cloud discounts

Which should you pick?

Choose Galileo if

  • You need pre-built evaluations.
  • You want to start without paying.
  • You work on web, api.
  • You also want ground truth capture.

Choose Helicone if

  • You need request dashboard and tracking.
  • You want to start without paying.
  • You work on web, api.
  • You also want sessions and segments.

Questions people ask

Is Galileo or Helicone better?
Neither clearly leads. Galileo starts at Free and Helicone at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Galileo or Helicone?
Galileo starts at Free and Helicone at Free.
Does Galileo or Helicone run on more platforms?
Both run on web, api, so platform support will not decide this one for you.
Can I use Galileo for free?
Both have a free tier, so you can try either at no cost before committing.
What is Galileo best used for?
Galileo is most often used for evaluating rag and agent applications before production release, monitoring live genai applications for failures and drift, applying real-time guardrails without custom integration work, reducing evaluation costs using distilled luna judge models. Of those, evaluating rag and agent applications before production release and monitoring live genai applications for failures and drift are not what Helicone is typically brought in for.
What can Galileo do that Helicone cannot?
Galileo covers Pre-built evaluations, Ground truth capture, Luna models, Agent behavior analysis. Helicone covers Request dashboard and tracking, Sessions and segments, Helicone Query Language (HQL), Prompt datasets and improvement.

Answered from the vendors’ own pages

Galileo: What does Galileo cost?

Galileo offers a free plan, a Pro plan at $100/month billed yearly (with a 33% annual discount), and a custom-priced Enterprise plan for unlimited trace capacity.

Source
Helicone: What does Helicone cost?

Helicone offers a free Hobby plan, a Pro plan at $79/month, a Team plan at $799/month, and custom Enterprise pricing, with usage-based charges applying beyond included request limits.

Source
Galileo: Is there a free plan, and what are its limits?

The Free plan includes 5,000 traces per month with unlimited users and unlimited custom evaluations, aimed at developers and small teams experimenting with GenAI.

Source
Helicone: Is there a free plan, and what are its limits?

The free Hobby plan includes 10,000 requests per month, 1 GB of storage, 1 seat, and 1 organization, aimed at kickstarting AI projects.

Source
Galileo: How is usage metered?

Galileo's pricing scales based on the number of traces processed each month, with Free capped at 5,000, Pro at 50,000, and Enterprise offering unlimited trace capacity.

Source
Helicone: Are there discounts available?

Helicone offers 50% off the first year for qualifying startups, discounts for non-profits, a $100 annual credit for open-source projects, and free access for students.

Source
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