Is Front or Setmore better?

Neither clearly leads. Front starts at $25/month per seat and Setmore at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Front or Setmore?

Setmore has a free tier; the other does not. Paid plans start at $25/month per seat for Front and Free for Setmore.

Does Front or Setmore run on more platforms?

Front runs on Cloud-based SaaS. Setmore runs on Web, iOS, Android.

Can I use Setmore for free?

Yes. Setmore has a free tier, so you can try it without paying. Front starts at $25/month per seat.

What is Front best used for?

Front is most often used for multi-team customer support across email, chat, sms channels, enterprises using ai to resolve complex multi-step customer requests. Of those, multi-team customer support across email, chat, sms channels and enterprises using ai to resolve complex multi-step customer requests are not what Setmore is typically brought in for.

What can Front do that Setmore cannot?

Front covers Shared inbox, Email collaboration, Omnichannel messaging, Analytics. Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database. Both handle Web support, Ios support, Android support.

Software · head to head

Front vs Setmore

Front

Software

Where teams collaborate on customer communication

From: $25/month per seat
Rated: -

Full review Website

Setmore

Software

Free appointment scheduling and customer management

From: Free
Rated: -

Full review Website

The short version

Only Setmore has a free tier, so it costs nothing to try first.
Each has a real cost: Front starter tier limited to single-channel support; omnichannel support requires Professional tier; Setmore free plan limited to 4 users maximum
They diverge on capability: Front covers Shared inbox, Setmore covers Unlimited appointments.

Where they differ

Only the attributes on which Front and Setmore actually diverge.

Attributes where Front and Setmore differ
Attribute	Front	Setmore
Starting price	$25/month per seat	Free
Free tier	No	Yes
Platforms	Cloud-based SaaS	Web, iOS, Android
Founded	2013	2008

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Front

Shared inbox
Email collaboration
Omnichannel messaging
Analytics
Workflows
Integrations
Salesforce
HubSpot

Only in Setmore

Unlimited appointments
Online booking
Calendar synchronization
Customer database
Email reminders
SMS reminders
Mobile app
Custom branding

Both cover

Web support
Ios support
Android support

What people use each for

The jobs each tool is most often brought in to do.

Front

Multi-team customer support across email, chat, SMS channelsnot Setmore
Enterprises using AI to resolve complex multi-step customer requestsnot Setmore

Setmore

Online appointment and booking managementnot Front
Service provider scheduling platformnot Front
Customer communication via email and SMS remindersnot Front

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Front

Starter tier limited to single-channel support; omnichannel support requires Professional tier
AI Copilot, Smart QA, and Smart CSAT are included only in Enterprise tier ($105/seat/month); available as add-ons at higher cost in lower tiers
Starter tier limited to 10 automation rules; Professional tier allows 20; unlimited rules only in Enterprise
Advanced analytics excluded from Starter tier

Setmore

Free plan limited to 4 users maximum
Free plan limited to 200 appointments per month
Live receptionist add-on limited to US only
Custom enterprise pricing not published

Pricing, plan by plan

Front

$25/month per seat

No published plan breakdown. See the Front review.

Setmore

Free

No published plan breakdown. See the Setmore review.

Which should you pick?

Choose Front if

You need shared inbox.
You work on Cloud-based SaaS.
You also want email collaboration.

Front review

Choose Setmore if

You need unlimited appointments.
You want to start without paying.
You work on Web, iOS, Android.
You also want online booking.

Setmore review

Questions people ask

Is Front or Setmore better?: Neither clearly leads. Front starts at $25/month per seat and Setmore at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Front or Setmore?: Setmore has a free tier; the other does not. Paid plans start at $25/month per seat for Front and Free for Setmore.
Does Front or Setmore run on more platforms?: Front runs on Cloud-based SaaS. Setmore runs on Web, iOS, Android.
Can I use Setmore for free?: Yes. Setmore has a free tier, so you can try it without paying. Front starts at $25/month per seat.
What is Front best used for?: Front is most often used for multi-team customer support across email, chat, sms channels, enterprises using ai to resolve complex multi-step customer requests. Of those, multi-team customer support across email, chat, sms channels and enterprises using ai to resolve complex multi-step customer requests are not what Setmore is typically brought in for.
What can Front do that Setmore cannot?: Front covers Shared inbox, Email collaboration, Omnichannel messaging, Analytics. Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database. Both handle Web support, Ios support, Android support.

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Front vs Setmore

Front

Setmore

The short version

Where they differ

What each one covers

Only in Front

Only in Setmore

Both cover

What people use each for

Front

Setmore

Where each one falls short

Front

Setmore

Pricing, plan by plan

Front

Setmore

Which should you pick?

Choose Front if

Choose Setmore if

Questions people ask

Related pages

More on Front

More on Setmore

Keep looking

Other head to heads