Scheduling & Booking · head to head
Fresha vs Gusto
The short version
- Only Fresha has a free tier, so it costs nothing to try first.
- Each has a real cost: Fresha fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client; Gusto customer service can be slow and unresponsive to issues
- They diverge on capability: Fresha covers Online booking, Gusto covers Automated payroll.
Where they differ
Only the attributes on which Fresha and Gusto actually diverge.
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Fresha
- Online booking
- Appointment management
- Client database
- Point of sale
- Inventory management
- Staff scheduling
- Marketing tools
- Reports & analytics
Only in Gusto
- Automated payroll
- Tax filing
- Benefits administration
- Time tracking
- Employee onboarding
- HR compliance
- Workers' comp
- 401(k) management
Both cover
- Google Calendar
- PCI DSS
What people use each for
The jobs each tool is most often brought in to do.
Fresha
- Running appointment booking and point of sale for salons and spasnot Gusto
- Attracting new clients through the Fresha consumer marketplacenot Gusto
- Sending appointment reminders and marketing campaigns to clientsnot Gusto
Gusto
- Payroll processingnot Fresha
- Benefits administrationnot Fresha
- Tax compliancenot Fresha
- Employee onboardingnot Fresha
- Time trackingnot Fresha
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Fresha
- Fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
- Online card payments carry a 4.90 percent plus fixed fee per transaction charge on top of the subscription
- Only 20 SMS or WhatsApp notifications and 50 marketing emails are free each month; everything beyond that is billed per message
- Team and Enterprise plans are quoted as custom rates with no published figure
- Add ons such as Team Connect and Insights are billed per team member per month on top of the plan
- Enterprise pricing applies to businesses with 20 or more team members
Gusto
- Customer service can be slow and unresponsive to issues
- Weak reporting capabilities, cannot export data to spreadsheets for analysis
- Support staff lacks deep payroll expertise and knowledge
- Rehired employees do not have settings reset, causing manual cleanup work
- City tax handling requires additional monitoring and monitoring
- Onboarding can have issues with bank account verification and tax registration
Pricing, plan by plan
Fresha
Free- FreeFree
- Unlimited appointments
- Unlimited staff
- Online booking
- Payments (Add-on)$2.19/transaction
- Card payments
- Contactless payments
- Online payments
- Marketing (Add-on)$0.01/message
- Email campaigns
- SMS marketing
- Automated messages
Gusto
$49/monthNo published plan breakdown. See the Gusto review.
Which should you pick?
Choose Fresha if
- You need online booking.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want appointment management.
Questions people ask
- Is Fresha or Gusto better?
- Neither clearly leads. Fresha starts at Free and Gusto at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Fresha or Gusto?
- Fresha has a free tier; the other does not. Paid plans start at Free for Fresha and $49/month for Gusto.
- Does Fresha or Gusto run on more platforms?
- Fresha runs on Web, Ios, Android. Gusto runs on Web.
- Can I use Fresha for free?
- Yes. Fresha has a free tier, so you can try it without paying. Gusto starts at $49/month.
- What is Fresha best used for?
- Fresha is most often used for running appointment booking and point of sale for salons and spas, attracting new clients through the fresha consumer marketplace, sending appointment reminders and marketing campaigns to clients. Of those, running appointment booking and point of sale for salons and spas and attracting new clients through the fresha consumer marketplace are not what Gusto is typically brought in for.
- What can Fresha do that Gusto cannot?
- Fresha covers Online booking, Appointment management, Client database, Point of sale. Gusto covers Automated payroll, Tax filing, Benefits administration, Time tracking. Both handle Google Calendar, PCI DSS.
Answered from the vendors’ own pages
Gusto: What is Gusto's starting price?
Gusto starts at $49 per month plus $6 per person. The company also offers a Contractor-only plan for $35 per month plus $6 per contractor.
SourceGusto: Does Gusto include unlimited payroll runs?
Yes, all Gusto plans include unlimited payroll runs at no extra charge, including off-cycle payrolls.
SourceGusto: What core features are included in Gusto?
All plans include payroll processing, tax administration, digital onboarding, benefits enrollment, time tracking, performance management, and next-day direct deposit for most plans.
SourceGusto: Does Gusto support integrations?
Yes, Gusto integrates with accounting software, applicant tracking systems, benefits providers, time-tracking tools, and other business platforms to reduce data entry.
SourceRelated pages
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