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Gusto vs UKG Pro

Gusto logo

Gusto

All industries

The people platform for small businesses

From
$49/month
Rated
-
Full reviewWebsite
UKG Pro logo

UKG Pro

Payroll & Benefits

Our purpose is people

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Gusto customer service can be slow and unresponsive to issues; UKG Pro no access to super-user privileges or advanced database customization
  • They diverge on capability: Gusto covers Automated payroll, UKG Pro covers HR Management.

Where they differ

Only the attributes on which Gusto and UKG Pro actually diverge.

Attributes where Gusto and UKG Pro differ
AttributeGustoUKG Pro
Starting price$49/monthOn request
PlatformsWebWeb, Mobile (iOS/Android), Cloud (Hosted)
CategoryAll industriesPayroll & Benefits
Founded20112020

Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Gusto

  • Automated payroll
  • Tax filing
  • Benefits administration
  • Time tracking
  • Employee onboarding
  • HR compliance
  • Workers' comp
  • 401(k) management

Only in UKG Pro

  • HR Management
  • Payroll
  • Benefits Administration
  • Talent Management
  • Workforce Management
  • Analytics
  • Salesforce
  • Microsoft 365

What people use each for

The jobs each tool is most often brought in to do.

Gusto

  • Payroll processingnot UKG Pro
  • Benefits administrationnot UKG Pro
  • Tax compliancenot UKG Pro
  • Employee onboardingnot UKG Pro
  • Time trackingnot UKG Pro

UKG Pro

No use cases recorded yet. See the UKG Pro review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Gusto

  • Customer service can be slow and unresponsive to issues
  • Weak reporting capabilities, cannot export data to spreadsheets for analysis
  • Support staff lacks deep payroll expertise and knowledge
  • Rehired employees do not have settings reset, causing manual cleanup work
  • City tax handling requires additional monitoring and monitoring
  • Onboarding can have issues with bank account verification and tax registration

UKG Pro

  • No access to super-user privileges or advanced database customization
  • Limited system procedure access for advanced administrative functions
  • No direct host access via SSH, Telnet, or remote desktop connectivity
  • Requires paid technical support subscription for assistance beyond standard support

Pricing, plan by plan

Gusto

$49/month

No published plan breakdown. See the Gusto review.

UKG Pro

On request

No published plan breakdown. See the UKG Pro review.

Which should you pick?

Choose Gusto if

  • You need automated payroll.
  • You also want tax filing.
Gusto review

Choose UKG Pro if

  • You need hr management.
  • You work on Web, Mobile (iOS/Android), Cloud (Hosted).
  • You also want payroll.
UKG Pro review

Questions people ask

Is Gusto or UKG Pro better?
Neither clearly leads. Gusto starts at $49/month and UKG Pro at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Gusto or UKG Pro?
Gusto starts at $49/month and UKG Pro at On request.
Does Gusto or UKG Pro run on more platforms?
Gusto runs on Web. UKG Pro runs on Web, Mobile (iOS/Android), Cloud (Hosted).
What is Gusto best used for?
Gusto is most often used for payroll processing, benefits administration, tax compliance, employee onboarding. Of those, payroll processing and benefits administration are not what UKG Pro is typically brought in for.
What can Gusto do that UKG Pro cannot?
Gusto covers Automated payroll, Tax filing, Benefits administration, Time tracking. UKG Pro covers HR Management, Payroll, Benefits Administration, Talent Management.

Answered from the vendors’ own pages

Gusto: What is Gusto's starting price?

Gusto starts at $49 per month plus $6 per person. The company also offers a Contractor-only plan for $35 per month plus $6 per contractor.

Source
UKG Pro: What databases does UKG Pro support?

UKG Pro is a cloud-based HCM platform that manages payroll, benefits, and HR across 160+ countries in a single integrated system.

Source
Gusto: Does Gusto include unlimited payroll runs?

Yes, all Gusto plans include unlimited payroll runs at no extra charge, including off-cycle payrolls.

Source
UKG Pro: Does UKG Pro handle multi-country payroll?

Yes. UKG Pro can manage global payroll complexity and ensure accurate, compliant payroll processing across 160+ countries, all in one seamless experience.

Source
Gusto: What core features are included in Gusto?

All plans include payroll processing, tax administration, digital onboarding, benefits enrollment, time tracking, performance management, and next-day direct deposit for most plans.

Source
UKG Pro: What features are included in time and attendance tracking?

Time and Attendance module monitors employee working hours, attendance, and related data to drive accurate payroll processing and compliance.

Source
Gusto: Does Gusto support integrations?

Yes, Gusto integrates with accounting software, applicant tracking systems, benefits providers, time-tracking tools, and other business platforms to reduce data entry.

Source
UKG Pro: Does UKG Pro offer reporting and analytics?

Yes. UKG Pro provides customizable reporting and analytics for actionable workforce insights, enabling data-driven human capital decisions.

Source
UKG Pro: What is UKG Talk?

UKG Talk is a built-in collaboration platform within UKG Pro that enables real-time team communication and engagement features.

Source
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