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Gusto vs Papaya Global

Gusto logo

Gusto

All industries

The people platform for small businesses

From
$49/month
Rated
-
Full reviewWebsite
Papaya Global logo

Papaya Global

Payroll & Benefits

Global payroll and payments platform

From
$12/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Gusto customer service can be slow and unresponsive to issues; Papaya Global the AWS Marketplace listing is by the vendor but carries no published rate, offering pricing only through a Private Offer with a promotional discount off recurring fees
  • They diverge on capability: Gusto covers Automated payroll, Papaya Global covers Global Payroll.

Where they differ

Only the attributes on which Gusto and Papaya Global actually diverge.

Attributes where Gusto and Papaya Global differ
AttributeGustoPapaya Global
Starting price$49/month$12/month
Pricing modelUnknownsubscription
CategoryAll industriesPayroll & Benefits
Founded20112016

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Gusto

  • Automated payroll
  • Tax filing
  • Benefits administration
  • Time tracking
  • Employee onboarding
  • HR compliance
  • Workers' comp
  • 401(k) management

Only in Papaya Global

  • Global Payroll
  • Payments
  • Compliance
  • Workforce Management
  • Analytics
  • EOR Services
  • Workday
  • SAP

What people use each for

The jobs each tool is most often brought in to do.

Gusto

  • Payroll processingnot Papaya Global
  • Benefits administrationnot Papaya Global
  • Tax compliancenot Papaya Global
  • Employee onboardingnot Papaya Global
  • Time trackingnot Papaya Global

Papaya Global

No use cases recorded yet. See the Papaya Global review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Gusto

  • Customer service can be slow and unresponsive to issues
  • Weak reporting capabilities, cannot export data to spreadsheets for analysis
  • Support staff lacks deep payroll expertise and knowledge
  • Rehired employees do not have settings reset, causing manual cleanup work
  • City tax handling requires additional monitoring and monitoring
  • Onboarding can have issues with bank account verification and tax registration

Papaya Global

  • The AWS Marketplace listing is by the vendor but carries no published rate, offering pricing only through a Private Offer with a promotional discount off recurring fees

Pricing, plan by plan

Gusto

$49/month

No published plan breakdown. See the Gusto review.

Papaya Global

$12/month
  • Payroll Plus$12/month
    • Global Payroll
    • Compliance
    • Analytics
  • Full Service$undefined/month
    • All Payroll Plus features
    • EOR
    • Benefits

Which should you pick?

Choose Gusto if

  • You need automated payroll.
  • You also want tax filing.
Gusto review

Choose Papaya Global if

  • You need global payroll.
  • You also want payments.
Papaya Global review

Questions people ask

Is Gusto or Papaya Global better?
Neither clearly leads. Gusto starts at $49/month and Papaya Global at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Gusto or Papaya Global?
Gusto starts at $49/month and Papaya Global at $12/month.
Does Gusto or Papaya Global run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Gusto best used for?
Gusto is most often used for payroll processing, benefits administration, tax compliance, employee onboarding. Of those, payroll processing and benefits administration are not what Papaya Global is typically brought in for.
What can Gusto do that Papaya Global cannot?
Gusto covers Automated payroll, Tax filing, Benefits administration, Time tracking. Papaya Global covers Global Payroll, Payments, Compliance, Workforce Management.

Answered from the vendors’ own pages

Gusto: What is Gusto's starting price?

Gusto starts at $49 per month plus $6 per person. The company also offers a Contractor-only plan for $35 per month plus $6 per contractor.

Source
Gusto: Does Gusto include unlimited payroll runs?

Yes, all Gusto plans include unlimited payroll runs at no extra charge, including off-cycle payrolls.

Source
Gusto: What core features are included in Gusto?

All plans include payroll processing, tax administration, digital onboarding, benefits enrollment, time tracking, performance management, and next-day direct deposit for most plans.

Source
Gusto: Does Gusto support integrations?

Yes, Gusto integrates with accounting software, applicant tracking systems, benefits providers, time-tracking tools, and other business platforms to reduce data entry.

Source
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Related pages

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