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Software · head to head

Fresha vs Zenefits

Fresha logo

Fresha

Software

Free salon and spa software

From
Free
Rated
-
Full reviewWebsite
Zenefits logo

Zenefits

Software

All-in-one HR platform for growing companies

From
$8/month
Rated
-
Full reviewWebsite

The short version

  • Only Fresha has a free tier, so it costs nothing to try first.
  • Each has a real cost: Fresha fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client; Zenefits product discontinued by parent company TriNet
  • They diverge on capability: Fresha covers Online booking, Zenefits covers HR Administration.

Where they differ

Only the attributes on which Fresha and Zenefits actually diverge.

Attributes where Fresha and Zenefits differ
AttributeFreshaZenefits
Starting priceFree$8/month
Pricing modelfreesubscription
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb
Founded20152013

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fresha

  • Online booking
  • Appointment management
  • Client database
  • Point of sale
  • Inventory management
  • Staff scheduling
  • Marketing tools
  • Reports & analytics

Only in Zenefits

  • HR Administration
  • Benefits Management
  • Payroll
  • Time and Scheduling
  • Compliance
  • Performance Management
  • Slack
  • Google Workspace

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Fresha

  • Running appointment booking and point of sale for salons and spasnot Zenefits
  • Attracting new clients through the Fresha consumer marketplacenot Zenefits
  • Sending appointment reminders and marketing campaigns to clientsnot Zenefits

Zenefits

No use cases recorded yet. See the Zenefits review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fresha

  • Fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
  • Online card payments carry a 4.90 percent plus fixed fee per transaction charge on top of the subscription
  • Only 20 SMS or WhatsApp notifications and 50 marketing emails are free each month; everything beyond that is billed per message
  • Team and Enterprise plans are quoted as custom rates with no published figure
  • Add ons such as Team Connect and Insights are billed per team member per month on top of the plan
  • Enterprise pricing applies to businesses with 20 or more team members

Zenefits

  • Product discontinued by parent company TriNet
  • Remaining customers forced to migrate to more expensive TriNet products

Pricing, plan by plan

Fresha

Free
  • FreeFree
    • Unlimited appointments
    • Unlimited staff
    • Online booking
  • Payments (Add-on)$2.19/transaction
    • Card payments
    • Contactless payments
    • Online payments
  • Marketing (Add-on)$0.01/message
    • Email campaigns
    • SMS marketing
    • Automated messages

Zenefits

$8/month
  • Essentials$8/month
    • HR Administration
    • Time Off Tracking
    • Scheduling
  • Growth$16/month
    • All Essentials features
    • Compensation Management
    • Performance Management

Which should you pick?

Choose Fresha if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want appointment management.
Fresha review

Choose Zenefits if

  • You need hr administration.
  • You also want benefits management.
Zenefits review

Questions people ask

Is Fresha or Zenefits better?
Neither clearly leads. Fresha starts at Free and Zenefits at $8/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fresha or Zenefits?
Fresha has a free tier; the other does not. Paid plans start at Free for Fresha and $8/month for Zenefits.
Does Fresha or Zenefits run on more platforms?
Fresha runs on Web, Ios, Android. Zenefits runs on Web.
Can I use Fresha for free?
Yes. Fresha has a free tier, so you can try it without paying. Zenefits starts at $8/month.
What is Fresha best used for?
Fresha is most often used for running appointment booking and point of sale for salons and spas, attracting new clients through the fresha consumer marketplace, sending appointment reminders and marketing campaigns to clients. Of those, running appointment booking and point of sale for salons and spas and attracting new clients through the fresha consumer marketplace are not what Zenefits is typically brought in for.
What can Fresha do that Zenefits cannot?
Fresha covers Online booking, Appointment management, Client database, Point of sale. Zenefits covers HR Administration, Benefits Management, Payroll, Time and Scheduling. Both handle Web support.

Answered from the vendors’ own pages

Zenefits: Is Zenefits still available as a standalone product?

No. Zenefits was discontinued as a standalone product after TriNet's acquisition in 2022. Existing customers are being migrated to TriNet HR Plus (ASO) or TriNet PEO at higher costs.

Source
Zenefits: What were Zenefits' main features before discontinuation?

Zenefits provided HR, benefits management, payroll as optional add-on, time and attendance tracking, and compliance tools for small to mid-sized businesses with 10-200 employees.

Source
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