Scheduling & Booking · head to head
Fresha vs UKG Pro
The short version
- Only Fresha has a free tier, so it costs nothing to try first.
- Each has a real cost: Fresha fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client; UKG Pro no access to super-user privileges or advanced database customization
- They diverge on capability: Fresha covers Online booking, UKG Pro covers HR Management.
Where they differ
Only the attributes on which Fresha and UKG Pro actually diverge.
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Fresha
- Online booking
- Appointment management
- Client database
- Point of sale
- Inventory management
- Staff scheduling
- Marketing tools
- Reports & analytics
Only in UKG Pro
- HR Management
- Payroll
- Benefits Administration
- Talent Management
- Workforce Management
- Analytics
- Salesforce
- Microsoft 365
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Fresha
- Running appointment booking and point of sale for salons and spasnot UKG Pro
- Attracting new clients through the Fresha consumer marketplacenot UKG Pro
- Sending appointment reminders and marketing campaigns to clientsnot UKG Pro
UKG Pro
No use cases recorded yet. See the UKG Pro review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Fresha
- Fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
- Online card payments carry a 4.90 percent plus fixed fee per transaction charge on top of the subscription
- Only 20 SMS or WhatsApp notifications and 50 marketing emails are free each month; everything beyond that is billed per message
- Team and Enterprise plans are quoted as custom rates with no published figure
- Add ons such as Team Connect and Insights are billed per team member per month on top of the plan
- Enterprise pricing applies to businesses with 20 or more team members
UKG Pro
- No access to super-user privileges or advanced database customization
- Limited system procedure access for advanced administrative functions
- No direct host access via SSH, Telnet, or remote desktop connectivity
- Requires paid technical support subscription for assistance beyond standard support
Pricing, plan by plan
Fresha
Free- FreeFree
- Unlimited appointments
- Unlimited staff
- Online booking
- Payments (Add-on)$2.19/transaction
- Card payments
- Contactless payments
- Online payments
- Marketing (Add-on)$0.01/message
- Email campaigns
- SMS marketing
- Automated messages
UKG Pro
On requestNo published plan breakdown. See the UKG Pro review.
Which should you pick?
Choose Fresha if
- You need online booking.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want appointment management.
Choose UKG Pro if
- You need hr management.
- You work on Web, Mobile (iOS/Android), Cloud (Hosted).
- You also want payroll.
Questions people ask
- Is Fresha or UKG Pro better?
- Neither clearly leads. Fresha starts at Free and UKG Pro at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Fresha or UKG Pro?
- Fresha has a free tier; the other does not. Paid plans start at Free for Fresha and On request for UKG Pro.
- Does Fresha or UKG Pro run on more platforms?
- Fresha runs on Web, Ios, Android. UKG Pro runs on Web, Mobile (iOS/Android), Cloud (Hosted).
- Can I use Fresha for free?
- Yes. Fresha has a free tier, so you can try it without paying. UKG Pro starts at On request.
- What is Fresha best used for?
- Fresha is most often used for running appointment booking and point of sale for salons and spas, attracting new clients through the fresha consumer marketplace, sending appointment reminders and marketing campaigns to clients. Of those, running appointment booking and point of sale for salons and spas and attracting new clients through the fresha consumer marketplace are not what UKG Pro is typically brought in for.
- What can Fresha do that UKG Pro cannot?
- Fresha covers Online booking, Appointment management, Client database, Point of sale. UKG Pro covers HR Management, Payroll, Benefits Administration, Talent Management. Both handle Web support.
Answered from the vendors’ own pages
UKG Pro: What databases does UKG Pro support?
UKG Pro is a cloud-based HCM platform that manages payroll, benefits, and HR across 160+ countries in a single integrated system.
SourceUKG Pro: Does UKG Pro handle multi-country payroll?
Yes. UKG Pro can manage global payroll complexity and ensure accurate, compliant payroll processing across 160+ countries, all in one seamless experience.
SourceUKG Pro: What features are included in time and attendance tracking?
Time and Attendance module monitors employee working hours, attendance, and related data to drive accurate payroll processing and compliance.
SourceUKG Pro: Does UKG Pro offer reporting and analytics?
Yes. UKG Pro provides customizable reporting and analytics for actionable workforce insights, enabling data-driven human capital decisions.
SourceUKG Pro: What is UKG Talk?
UKG Talk is a built-in collaboration platform within UKG Pro that enables real-time team communication and engagement features.
SourceRelated pages
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