All industries · head to head
Gusto vs Setmore
Setmore
Scheduling & Booking
Free appointment scheduling and customer management
- From
- Free
- Rated
- -
The short version
- Only Setmore has a free tier, so it costs nothing to try first.
- Each has a real cost: Gusto customer service can be slow and unresponsive to issues; Setmore free plan limited to 4 users maximum
- They diverge on capability: Gusto covers Automated payroll, Setmore covers Unlimited appointments.
Where they differ
Only the attributes on which Gusto and Setmore actually diverge.
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Gusto
- Automated payroll
- Tax filing
- Benefits administration
- Time tracking
- Employee onboarding
- HR compliance
- Workers' comp
- 401(k) management
Only in Setmore
- Unlimited appointments
- Online booking
- Calendar synchronization
- Customer database
- Email reminders
- SMS reminders
- Mobile app
- Custom branding
Both cover
- Google Calendar
What people use each for
The jobs each tool is most often brought in to do.
Gusto
- Payroll processingnot Setmore
- Benefits administrationnot Setmore
- Tax compliancenot Setmore
- Employee onboardingnot Setmore
- Time trackingnot Setmore
Setmore
- Online appointment and booking managementnot Gusto
- Service provider scheduling platformnot Gusto
- Customer communication via email and SMS remindersnot Gusto
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Gusto
- Customer service can be slow and unresponsive to issues
- Weak reporting capabilities, cannot export data to spreadsheets for analysis
- Support staff lacks deep payroll expertise and knowledge
- Rehired employees do not have settings reset, causing manual cleanup work
- City tax handling requires additional monitoring and monitoring
- Onboarding can have issues with bank account verification and tax registration
Setmore
- Free plan limited to 4 users maximum
- Free plan limited to 200 appointments per month
- Live receptionist add-on limited to US only
- Custom enterprise pricing not published
Pricing, plan by plan
Gusto
$49/monthNo published plan breakdown. See the Gusto review.
Setmore
FreeNo published plan breakdown. See the Setmore review.
Which should you pick?
Choose Setmore if
- You need unlimited appointments.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want online booking.
Questions people ask
- Is Gusto or Setmore better?
- Neither clearly leads. Gusto starts at $49/month and Setmore at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Gusto or Setmore?
- Setmore has a free tier; the other does not. Paid plans start at $49/month for Gusto and Free for Setmore.
- Does Gusto or Setmore run on more platforms?
- Gusto runs on Web. Setmore runs on Web, iOS, Android.
- Can I use Setmore for free?
- Yes. Setmore has a free tier, so you can try it without paying. Gusto starts at $49/month.
- What is Gusto best used for?
- Gusto is most often used for payroll processing, benefits administration, tax compliance, employee onboarding. Of those, payroll processing and benefits administration are not what Setmore is typically brought in for.
- What can Gusto do that Setmore cannot?
- Gusto covers Automated payroll, Tax filing, Benefits administration, Time tracking. Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database. Both handle Google Calendar.
Answered from the vendors’ own pages
Gusto: What is Gusto's starting price?
Gusto starts at $49 per month plus $6 per person. The company also offers a Contractor-only plan for $35 per month plus $6 per contractor.
SourceGusto: Does Gusto include unlimited payroll runs?
Yes, all Gusto plans include unlimited payroll runs at no extra charge, including off-cycle payrolls.
SourceGusto: What core features are included in Gusto?
All plans include payroll processing, tax administration, digital onboarding, benefits enrollment, time tracking, performance management, and next-day direct deposit for most plans.
SourceGusto: Does Gusto support integrations?
Yes, Gusto integrates with accounting software, applicant tracking systems, benefits providers, time-tracking tools, and other business platforms to reduce data entry.
SourceRelated pages
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