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Software · head to head

Gusto vs Namely

Gusto logo

Gusto

Software

The people platform for small businesses

From
$49/month
Rated
-
Full reviewWebsite
Namely logo

Namely

Software

The HR platform that employees love

From
$18/employee/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Gusto customer service can be slow and unresponsive to issues; Namely limited customization for complex HR processes: workflows and customization options are limited compared to enterprise solutions
  • They diverge on capability: Gusto covers Automated payroll, Namely covers HR Management.

Where they differ

Only the attributes on which Gusto and Namely actually diverge.

Attributes where Gusto and Namely differ
AttributeGustoNamely
Starting price$49/month$18/employee/month
Founded20112012

Identical on both: pricing model (Unknown), free tier (No), platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Gusto

  • Automated payroll
  • Tax filing
  • Benefits administration
  • Time tracking
  • Employee onboarding
  • HR compliance
  • Workers' comp
  • 401(k) management

Only in Namely

  • HR Management
  • Payroll
  • Benefits Administration
  • Time Off Management
  • Performance Management
  • Onboarding
  • Google Workspace
  • Microsoft 365

Both cover

  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Gusto

  • Payroll processingnot Namely
  • Benefits administrationnot Namely
  • Tax compliancenot Namely
  • Employee onboardingnot Namely
  • Time trackingnot Namely

Namely

No use cases recorded yet. See the Namely review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Gusto

  • Customer service can be slow and unresponsive to issues
  • Weak reporting capabilities, cannot export data to spreadsheets for analysis
  • Support staff lacks deep payroll expertise and knowledge
  • Rehired employees do not have settings reset, causing manual cleanup work
  • City tax handling requires additional monitoring and monitoring
  • Onboarding can have issues with bank account verification and tax registration

Namely

  • Limited customization for complex HR processes: workflows and customization options are limited compared to enterprise solutions
  • Payroll limitations: better served for less complex organizations and struggles with complex time-and-attendance or multi-FEIN scenarios
  • Missing ATS and surveys: lacks built-in applicant tracking system and pulse survey capabilities
  • Slow support response times: pod-based support model has led to slow response times for customers
  • Designed for specific market segment: best fit is mid-sized companies with 50-350 employees

Pricing, plan by plan

Gusto

$49/month

No published plan breakdown. See the Gusto review.

Namely

$18/employee/month

No published plan breakdown. See the Namely review.

Which should you pick?

Choose Gusto if

  • You need automated payroll.
  • You also want tax filing.
Gusto review

Choose Namely if

  • You need hr management.
  • You also want payroll.
Namely review

Questions people ask

Is Gusto or Namely better?
Neither clearly leads. Gusto starts at $49/month and Namely at $18/employee/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Gusto or Namely?
Gusto starts at $49/month and Namely at $18/employee/month.
Does Gusto or Namely run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Gusto best used for?
Gusto is most often used for payroll processing, benefits administration, tax compliance, employee onboarding. Of those, payroll processing and benefits administration are not what Namely is typically brought in for.
What can Gusto do that Namely cannot?
Gusto covers Automated payroll, Tax filing, Benefits administration, Time tracking. Namely covers HR Management, Payroll, Benefits Administration, Time Off Management. Both handle Slack.

Answered from the vendors’ own pages

Gusto: What is Gusto's starting price?

Gusto starts at $49 per month plus $6 per person. The company also offers a Contractor-only plan for $35 per month plus $6 per contractor.

Source
Namely: Does Namely support global payroll?

Namely primarily focuses on mid-sized US-based companies with 50-350 employees. While it can handle complex payroll scenarios, it is better served for less complex organizations and does not have extensive global payroll capabilities compared to enterprise platforms.

Source
Gusto: Does Gusto include unlimited payroll runs?

Yes, all Gusto plans include unlimited payroll runs at no extra charge, including off-cycle payrolls.

Source
Namely: What is included in Namely's Premium pricing?

Premium plans cost $18-24 per employee per month plus implementation fees of 10-25% of annual software costs. Plans include payroll, HR, benefits administration, time management, and talent management features.

Source
Gusto: What core features are included in Gusto?

All plans include payroll processing, tax administration, digital onboarding, benefits enrollment, time tracking, performance management, and next-day direct deposit for most plans.

Source
Namely: Does Namely include performance management features?

Yes, Namely offers customizable performance review modules enabling dynamic, ongoing feedback rather than traditional annual-only reviews. This is one of Namely's standout features.

Source
Gusto: Does Gusto support integrations?

Yes, Gusto integrates with accounting software, applicant tracking systems, benefits providers, time-tracking tools, and other business platforms to reduce data entry.

Source
Namely: How long does Namely implementation typically take?

Namely is designed for mid-sized companies and implementation timelines vary based on complexity. The platform includes implementation fees of 10-25% of annual software costs in addition to monthly per-employee pricing.

Source
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Related pages

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