Softwr

E-Commerce · head to head

Erply vs FullStory

Erply logo

Erply

E-Commerce

Cloud point of sale and retail management

From
$59/month
Rated
-
Full reviewWebsite
FullStory logo

FullStory

E-Commerce

Digital experience intelligence platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only FullStory has a free tier, so it costs nothing to try first.
  • Each has a real cost: Erply priced per store per month rather than a flat company rate, starting at $49/store for the Giftshop & Grocery Chain plan with only 1 user account and 1 POS terminal included; FullStory free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites

Where they differ

Only the attributes on which Erply and FullStory actually diverge.

Attributes where Erply and FullStory differ
AttributeErplyFullStory
Starting price$59/monthFree
Pricing modelsubscriptionquote
Free tierNoYes
PlatformsWebWeb, Mobile
FoundedUnknown2014

Identical on both: user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Erply

Nothing recorded that FullStory does not also cover.

Only in FullStory

  • Session replay
  • Heatmaps
  • Conversion funnels
  • User journey mapping
  • Error tracking
  • Frustration signals
  • Search functionality
  • Custom events

What people use each for

The jobs each tool is most often brought in to do.

Erply

  • Managing inventory across multiple retail locations in real-timenot FullStory
  • Synchronizing online store orders with physical point-of-salenot FullStory
  • Processing customer payments integrated with loyalty programsnot FullStory
  • Generating multi-location sales and inventory reportsnot FullStory

FullStory

  • User experience analysisnot Erply
  • Bug reproductionnot Erply
  • Conversion optimizationnot Erply
  • Customer supportnot Erply
  • Product developmentnot Erply

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Erply

  • Priced per store per month rather than a flat company rate, starting at $49/store for the Giftshop & Grocery Chain plan with only 1 user account and 1 POS terminal included
  • Multichannel Chains plan is limited to 2 user accounts at $179/store per month
  • POS for NetSuite starts at $1,800 per month and Franchise & Chain starts at $3,500 per month, both quote-adjusted from there
  • Cancellation requires a written request 30 days prior to the end of the billing cycle

FullStory

  • Free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites
  • Personal email addresses cannot be used for signup; business email domain required
  • Paid plan pricing not publicly listed, requires sales contact for quotes
  • Free plan has no email support, only community-based assistance
  • Mobile app analytics requires a separate add-on purchase

Pricing, plan by plan

Erply

$59/month
  • Giftshop & Grocery Chain$59/month
    • 1 user account
    • 1 point of sale terminal
    • For net sales turnover up to $25,000 per month
  • Multichannel Chains$199/month
    • 2 user accounts
    • 1 warehouse license
  • POS for NetSuite$1800/month
    • 2 user accounts
    • Inventory licensing
  • Franchise & Chain$3500/month
    • For 50+ store retail chains or franchises
    • Franchise HQ Module
    • Chain HQ Module

FullStory

Free
  • FreeFree
    • 1,000 sessions/month
    • 14-day data retention
    • Basic analytics
  • Business$undefined/month
    • Custom sessions
    • 3-month retention
    • Advanced analytics
  • Enterprise$undefined/month
    • Unlimited sessions
    • Custom retention
    • Advanced privacy controls

Which should you pick?

Choose Erply if

Nothing in the data separates Erply from FullStory on the points above - pick on price and on how each one feels to use.

Erply review

Choose FullStory if

  • You need session replay.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want heatmaps.
FullStory review

Questions people ask

Is Erply or FullStory better?
Neither clearly leads. Erply starts at $59/month and FullStory at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Erply or FullStory?
FullStory has a free tier; the other does not. Paid plans start at $59/month for Erply and Free for FullStory.
Does Erply or FullStory run on more platforms?
Erply runs on Web. FullStory runs on Web, Mobile.
Can I use FullStory for free?
Yes. FullStory has a free tier, so you can try it without paying. Erply starts at $59/month.
What is Erply best used for?
Erply is most often used for managing inventory across multiple retail locations in real-time, synchronizing online store orders with physical point-of-sale, processing customer payments integrated with loyalty programs, generating multi-location sales and inventory reports. Of those, managing inventory across multiple retail locations in real-time and synchronizing online store orders with physical point-of-sale are not what FullStory is typically brought in for.
What can Erply do that FullStory cannot?
FullStory covers Session replay, Heatmaps, Conversion funnels, User journey mapping.

Answered from the vendors’ own pages

Erply: What payment options does Erply offer?

Erply offers both monthly and annual billing contracts. Payment is due in advance at the start of each billing cycle. Annual contracts receive discounts compared to monthly rates. Changes to payment take effect within 48 hours.

Source
FullStory: What does FullStory's free tier include?

30,000 sessions per month, 10 user seats, 5,000 server-side events per month, 1 year of session replay retention, and 1 year of product analytics retention. Session capture pauses when you exceed the monthly limit, though existing sessions remain accessible.

Source
Erply: Is there a free trial for Erply?

Erply offers free account creation with no credit card required to explore the platform. Users can create an account and test the service before committing to a paid plan.

Source
FullStory: What features are excluded from the free plan?

Dashboards, configurable form privacy, Go-Live functionality, Streams, client-side rate hooks, mobile app analytics, and StoryAI are not available on the free tier. Email support is also unavailable; only community-based help is provided.

Source
Erply: Can I cancel my Erply subscription?

Erply subscriptions can be cancelled, but require a written request submitted at least 30 days prior to the desired cancellation date.

Source
FullStory: Can I use a personal email to sign up for FullStory's free plan?

No. FullStory requires a business email domain for signup; personal email services like Gmail cannot be used for free plan registration.

Source
FullStory: How does FullStory integrate with Slack?

FullStory's Slack integration allows individual users to send noteworthy sessions to Slack channels. Advanced and Enterprise plans can configure Alerts to receive notifications in Slack when user metrics exceed defined thresholds.

Source
FullStory: What analytics platforms does FullStory integrate with?

FullStory integrates with Segment, Mixpanel, Adobe Analytics, Google Analytics, Salesforce, HubSpot, and others. These integrations allow you to attach FullStory session URLs to events in your analytics platform for cross-platform correlation.

Source
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