Software · pricing
FullStory pricing
FullStory publishes 3 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
- Entry price
- Free
- Model
- Quote
- Tiers
- 3
- Free tier
- Yes
FullStory plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Free | Free | 5 | Entry tier |
| Business | On request | 5 | Priced on request |
| Enterprise | On request | 5 | Priced on request |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Free
FreeThe entry tier. It covers 1,000 sessions/month, 14-day data retention, basic analytics, session replay, 1 seat.
Business
On requestOver Free, this tier adds:
- Custom sessions
- 3-month retention
- Advanced analytics
- Heatmaps
- Integrations
Enterprise
On requestOver Business, this tier adds:
- Unlimited sessions
- Custom retention
- Advanced privacy controls
- API access
- Dedicated support
Where FullStory stops being free
Free, Free
- 1,000 sessions/month
- 14-day data retention
- Basic analytics
- Session replay
- 1 seat
No paid tier on record
FullStory lists a free tier and no priced tier above it in the record we hold.
What the product covers
The full FullStory feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Core
- Session replay
- Heatmaps
- Conversion funnels
- User journey mapping
- Error tracking
- Frustration signals
- Search functionality
- Custom events
Integrations
- Slack
- Jira
- Google Analytics
- Segment
- Salesforce
- Zendesk
- Intercom
- Zapier
Security
- SOC2
- GDPR
- CCPA
- HIPAA
- ISO27001
Deployment
- Cloud deployment
Platform
- Web support
- Mobile support
- Api support
Localization
- English language support
People bring FullStory in for user experience analysis, bug reproduction, conversion optimization, customer support, product development. If that is not the job you are buying for, the alternatives to FullStory are worth a look before you commit to a tier.
Before you pay for FullStory
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 3 tiers between Free and On request, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.
FullStory runs on web, mobile, and is published by FullStory Inc of Atlanta, GA. The full record is on the FullStory review.
FullStory pricing questions
- How much does FullStory cost?
- FullStory publishes 3 tiers, from Free for Free up to On request for Enterprise. The entry tier costs nothing.
- Does FullStory have a free plan?
- Yes. The Free tier costs nothing and covers 1,000 sessions/month, 14-day data retention, basic analytics.
- What is the difference between Free and Business on FullStory?
- Business costs On request against Free, and adds custom sessions, 3-month retention, advanced analytics, heatmaps.
- What am I actually paying for with FullStory?
- The record lists 26 features across 6 areas: core, integrations, security, deployment, platform, localization. In practice it is brought in for user experience analysis, bug reproduction, conversion optimization.
- Does FullStory charge per user?
- The record carries a price and a billing period for each of its 3 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these FullStory prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare FullStory against before paying?
- Nothing else in this directory is filed close enough to FullStory to make a useful price comparison.