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E-Commerce · head to head

Erply vs Heartland Retail

Erply logo

Erply

E-Commerce

Cloud point of sale and retail management

From
$59/month
Rated
-
Full reviewWebsite
Heartland Retail logo

Heartland Retail

E-Commerce

Cloud point of sale and inventory management sold alongside Heartland card processing

From
$150/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Erply priced per store per month rather than a flat company rate, starting at $49/store for the Giftshop & Grocery Chain plan with only 1 user account and 1 POS terminal included; Heartland Retail the software is sold as part of a card processing relationship, so the monthly licence understates the real cost and the processing rate is the number that determines what you pay over a year.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Erply and Heartland Retail actually diverge.

Attributes where Erply and Heartland Retail differ
AttributeErplyHeartland Retail
Starting price$59/month$150/month
FoundedUnknown1997

Identical on both: pricing model (subscription), free tier (No), platforms (Web), user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Erply

Nothing recorded that Heartland Retail does not also cover.

Only in Heartland Retail

  • Multi-store inventory
  • Cloud point of sale
  • Purchasing and receiving
  • Customer records
  • Sales and stock reporting
  • Integrated card processing
  • E-commerce integrations

What people use each for

The jobs each tool is most often brought in to do.

Erply

  • Managing inventory across multiple retail locations in real-timenot Heartland Retail
  • Synchronizing online store orders with physical point-of-salenot Heartland Retail
  • Processing customer payments integrated with loyalty programsnot Heartland Retail
  • Generating multi-location sales and inventory reportsnot Heartland Retail

Heartland Retail

  • A specialty retailer opening a third or fourth site that needs one stock position across all of themnot Erply
  • Replacing a legacy on-premise till system that requires a server in the back office of every storenot Erply
  • A retailer whose buying team needs purchase orders and receiving rather than just a cash registernot Erply
  • An existing Heartland processing customer consolidating software and payments under one suppliernot Erply

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Erply

  • Priced per store per month rather than a flat company rate, starting at $49/store for the Giftshop & Grocery Chain plan with only 1 user account and 1 POS terminal included
  • Multichannel Chains plan is limited to 2 user accounts at $179/store per month
  • POS for NetSuite starts at $1,800 per month and Franchise & Chain starts at $3,500 per month, both quote-adjusted from there
  • Cancellation requires a written request 30 days prior to the end of the billing cycle

Heartland Retail

  • The software is sold as part of a card processing relationship, so the monthly licence understates the real cost and the processing rate is the number that determines what you pay over a year.
  • Leaving means changing till software and merchant account together, and since the payment terminals, the reporting history and the staff training are all tied to the same supplier, the switching cost is far higher than a software migration alone.
  • It is not an online store platform, so a merchant selling on the web still buys and maintains a separate e-commerce platform, and the stock and order integration between the two is an ongoing operational dependency rather than a one-off setup.
  • Historical sales and customer purchase history rarely migrate cleanly out of a point of sale system, so a retailer who switches typically starts with an empty history and keeps the old system read-only, paying for it, for years.
  • Heartland sits within Global Payments, a group that has repeatedly restructured its portfolio through acquisitions and divestitures, so which entity owns and invests in this specific product is not stable over a long contract term.

Pricing, plan by plan

Erply

$59/month
  • Giftshop & Grocery Chain$59/month
    • 1 user account
    • 1 point of sale terminal
    • For net sales turnover up to $25,000 per month
  • Multichannel Chains$199/month
    • 2 user accounts
    • 1 warehouse license
  • POS for NetSuite$1800/month
    • 2 user accounts
    • Inventory licensing
  • Franchise & Chain$3500/month
    • For 50+ store retail chains or franchises
    • Franchise HQ Module
    • Chain HQ Module

Heartland Retail

$150/month
  • Core$150/month
    • POS system
    • Inventory management
    • Customer management
  • Professional$350/month
    • All Core features
    • Omnichannel
    • Advanced analytics

Which should you pick?

Choose Erply if

Nothing in the data separates Erply from Heartland Retail on the points above - pick on price and on how each one feels to use.

Erply review

Choose Heartland Retail if

  • You need multi-store inventory.
  • You also want cloud point of sale.
Heartland Retail review

Questions people ask

Is Erply or Heartland Retail better?
Neither clearly leads. Erply starts at $59/month and Heartland Retail at $150/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Erply or Heartland Retail?
Erply starts at $59/month and Heartland Retail at $150/month.
Does Erply or Heartland Retail run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Erply best used for?
Erply is most often used for managing inventory across multiple retail locations in real-time, synchronizing online store orders with physical point-of-sale, processing customer payments integrated with loyalty programs, generating multi-location sales and inventory reports. Of those, managing inventory across multiple retail locations in real-time and synchronizing online store orders with physical point-of-sale are not what Heartland Retail is typically brought in for.
What can Erply do that Heartland Retail cannot?
Heartland Retail covers Multi-store inventory, Cloud point of sale, Purchasing and receiving, Customer records.

Answered from the vendors’ own pages

Erply: What payment options does Erply offer?

Erply offers both monthly and annual billing contracts. Payment is due in advance at the start of each billing cycle. Annual contracts receive discounts compared to monthly rates. Changes to payment take effect within 48 hours.

Source
Heartland Retail: Can I use it as my online store?

No. It manages the shop floor and stock. Selling online means a separate e-commerce platform and an integration to keep the catalogue and stock aligned.

Erply: Is there a free trial for Erply?

Erply offers free account creation with no credit card required to explore the platform. Users can create an account and test the service before committing to a paid plan.

Source
Heartland Retail: Do I have to use Heartland for card processing?

The product is sold as part of a payments relationship, and that is where the supplier's margin sits. Ask explicitly what the software costs standalone before assuming you have a choice.

Erply: Can I cancel my Erply subscription?

Erply subscriptions can be cancelled, but require a written request submitted at least 30 days prior to the desired cancellation date.

Source
Heartland Retail: What should I negotiate hardest on?

The card processing rate and the contract term, not the software subscription. Ask for interchange-plus pricing in writing rather than a blended rate.

Heartland Retail: What happens to my sales history if I leave?

Assume products and current stock export cleanly and that years of transaction history do not. Budget for keeping the old system available read-only during any transition.

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