Is Erply or Hotjar better?

Neither clearly leads. Erply starts at $59/month and Hotjar at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Erply or Hotjar?

Hotjar has a free tier; the other does not. Paid plans start at $59/month for Erply and Free for Hotjar.

Does Erply or Hotjar run on more platforms?

Both run on Web, so platform support will not decide this one for you.

Can I use Hotjar for free?

Yes. Hotjar has a free tier, so you can try it without paying. Erply starts at $59/month.

What is Erply best used for?

Erply is most often used for managing inventory across multiple retail locations in real-time, synchronizing online store orders with physical point-of-sale, processing customer payments integrated with loyalty programs, generating multi-location sales and inventory reports. Of those, managing inventory across multiple retail locations in real-time and synchronizing online store orders with physical point-of-sale are not what Hotjar is typically brought in for.

What can Erply do that Hotjar cannot?

Hotjar covers Heatmaps, Session recordings, Feedback widgets, Surveys.

E-Commerce · head to head

Erply vs Hotjar

Erply

E-Commerce

Cloud point of sale and retail management

From: $59/month
Rated: -

Full review Website

Hotjar

E-Commerce

Understand how users behave on your site

From: Free
Rated: -

Full review Website

The short version

Only Hotjar has a free tier, so it costs nothing to try first.
Each has a real cost: Erply priced per store per month rather than a flat company rate, starting at $49/store for the Giftshop & Grocery Chain plan with only 1 user account and 1 POS terminal included; Hotjar website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings

Where they differ

Only the attributes on which Erply and Hotjar actually diverge.

Attributes where Erply and Hotjar differ
Attribute	Erply	Hotjar
Starting price	$59/month	Free
Pricing model	subscription	Unknown
Free tier	No	Yes
Founded	Unknown	2014

Identical on both: platforms (Web), user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Erply

Nothing recorded that Hotjar does not also cover.

Only in Hotjar

Heatmaps
Session recordings
Feedback widgets
Surveys
User interviews
Conversion funnels
Form analytics
Rage click detection

What people use each for

The jobs each tool is most often brought in to do.

Erply

Managing inventory across multiple retail locations in real-timenot Hotjar
Synchronizing online store orders with physical point-of-salenot Hotjar
Processing customer payments integrated with loyalty programsnot Hotjar
Generating multi-location sales and inventory reportsnot Hotjar

Hotjar

User behavior analysisnot Erply
Conversion optimizationnot Erply
UX researchnot Erply
Customer feedbacknot Erply
Usability testingnot Erply

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Erply

Priced per store per month rather than a flat company rate, starting at $49/store for the Giftshop & Grocery Chain plan with only 1 user account and 1 POS terminal included
Multichannel Chains plan is limited to 2 user accounts at $179/store per month
POS for NetSuite starts at $1,800 per month and Franchise & Chain starts at $3,500 per month, both quote-adjusted from there
Cancellation requires a written request 30 days prior to the end of the billing cycle

Hotjar

Website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
Session recording limits - free and lower-tier plans have monthly session recording caps that must be sampled above the limit
Inaccurate heatmaps on dynamic pages - heatmaps fail to display correctly on pages with modals, sticky navigation bars, and pop-up overlays
No mobile app - only web-based access available
Not real-time analytics - includes slight data processing delay

Pricing, plan by plan

Erply

$59/month

Giftshop & Grocery Chain$59/month
- 1 user account
- 1 point of sale terminal
- For net sales turnover up to $25,000 per month
Multichannel Chains$199/month
- 2 user accounts
- 1 warehouse license
POS for NetSuite$1800/month
- 2 user accounts
- Inventory licensing
Franchise & Chain$3500/month
- For 50+ store retail chains or franchises
- Franchise HQ Module
- Chain HQ Module

Hotjar

Free

No published plan breakdown. See the Hotjar review.

Which should you pick?

Choose Erply if

Nothing in the data separates Erply from Hotjar on the points above - pick on price and on how each one feels to use.

Erply review

Choose Hotjar if

You need heatmaps.
You want to start without paying.
You also want session recordings.

Hotjar review

Questions people ask

Is Erply or Hotjar better?: Neither clearly leads. Erply starts at $59/month and Hotjar at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Erply or Hotjar?: Hotjar has a free tier; the other does not. Paid plans start at $59/month for Erply and Free for Hotjar.
Does Erply or Hotjar run on more platforms?: Both run on Web, so platform support will not decide this one for you.
Can I use Hotjar for free?: Yes. Hotjar has a free tier, so you can try it without paying. Erply starts at $59/month.
What is Erply best used for?: Erply is most often used for managing inventory across multiple retail locations in real-time, synchronizing online store orders with physical point-of-sale, processing customer payments integrated with loyalty programs, generating multi-location sales and inventory reports. Of those, managing inventory across multiple retail locations in real-time and synchronizing online store orders with physical point-of-sale are not what Hotjar is typically brought in for.
What can Erply do that Hotjar cannot?: Hotjar covers Heatmaps, Session recordings, Feedback widgets, Surveys.

Answered from the vendors’ own pages

Erply: What payment options does Erply offer?

Erply offers both monthly and annual billing contracts. Payment is due in advance at the start of each billing cycle. Annual contracts receive discounts compared to monthly rates. Changes to payment take effect within 48 hours.

Source

Hotjar: Does Hotjar have a free tier?

Yes. Hotjar's free plan (now under Contentsquare) includes 200,000 monthly sessions, 10,000 session replays, and unlimited heatmaps, with no time limit on the free tier.

Source

Erply: Is there a free trial for Erply?

Erply offers free account creation with no credit card required to explore the platform. Users can create an account and test the service before committing to a paid plan.

Source

Hotjar: Can I export my data from Hotjar?

Yes. Hotjar allows exporting heatmaps as JPG images, survey responses as CSV files, and session recording metadata. Advanced export options are available through the Hotjar API.

Source

Erply: Can I cancel my Erply subscription?

Erply subscriptions can be cancelled, but require a written request submitted at least 30 days prior to the desired cancellation date.

Source

Hotjar: Does Hotjar provide real-time analytics?

No. Hotjar has a slight delay in data processing and does not offer true real-time analytics compared to some competitors.

Source

Hotjar: What integrations does Hotjar support?

Hotjar integrates with Google Analytics, Google Tag Manager, Slack, HubSpot, Jira, Linear, Microsoft Teams, Zapier, and hundreds of other tools through its API and partner integrations.

Source

Erply vs Hotjar

Erply

Hotjar

The short version

Where they differ

What each one covers

Only in Erply

Only in Hotjar

What people use each for

Erply

Hotjar

Where each one falls short

Erply

Hotjar

Pricing, plan by plan

Erply

Hotjar

Which should you pick?

Choose Erply if

Choose Hotjar if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Erply

More on Hotjar

Keep looking

Other head to heads