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Software · head to head

FullStory vs KORONA POS

FullStory logo

FullStory

Software

Digital experience intelligence platform

From
Free
Rated
-
Full reviewWebsite
KORONA POS logo

KORONA POS

Software

Cloud-based retail POS system

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FullStory free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites; KORONA POS inventory counts and stock management require the $79 Retail plan, so the $59 Core plan is checkout without stock control
  • They diverge on capability: FullStory covers Session replay, KORONA POS covers Point of sale.

Where they differ

Only the attributes on which FullStory and KORONA POS actually diverge.

Attributes where FullStory and KORONA POS differ
AttributeFullStoryKORONA POS
Pricing modelquotesubscription
PlatformsWeb, MobileWeb
Founded20142004

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FullStory

  • Session replay
  • Heatmaps
  • Conversion funnels
  • User journey mapping
  • Error tracking
  • Frustration signals
  • Search functionality
  • Custom events

Only in KORONA POS

  • Point of sale
  • Inventory management
  • Employee management
  • Customer database
  • Sales analytics
  • Loyalty programs
  • Multi-location support
  • Mobile POS

What people use each for

The jobs each tool is most often brought in to do.

FullStory

  • User experience analysisnot KORONA POS
  • Bug reproductionnot KORONA POS
  • Conversion optimizationnot KORONA POS
  • Customer supportnot KORONA POS
  • Product developmentnot KORONA POS

KORONA POS

  • Point of sale and inventory management for retail storesnot FullStory
  • Multi location retail with stock control and reportingnot FullStory

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FullStory

  • Free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites
  • Personal email addresses cannot be used for signup; business email domain required
  • Paid plan pricing not publicly listed, requires sales contact for quotes
  • Free plan has no email support, only community-based assistance
  • Mobile app analytics requires a separate add-on purchase

KORONA POS

  • Inventory counts and stock management require the $79 Retail plan, so the $59 Core plan is checkout without stock control
  • Five separate modules are charged on top of the plan, at $10 per terminal for food service, $10 per terminal for invoicing, $50 per gate for ticketing, $30 per franchise and $45 per token for custom API integrations
  • Integration pricing is per token rather than per account, so several integrations multiply the cost
  • Advanced stock management and movement reporting require the $99 Plus plan

Pricing, plan by plan

FullStory

Free
  • FreeFree
    • 1,000 sessions/month
    • 14-day data retention
    • Basic analytics
  • Business$undefined/month
    • Custom sessions
    • 3-month retention
    • Advanced analytics
  • Enterprise$undefined/month
    • Unlimited sessions
    • Custom retention
    • Advanced privacy controls

KORONA POS

Free
  • FreeFree
    • 1 register
    • Inventory management
    • Basic analytics
  • Professional$79/month
    • Unlimited registers
    • Advanced inventory
    • Employee management

Which should you pick?

Choose FullStory if

  • You need session replay.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want heatmaps.
FullStory review

Choose KORONA POS if

  • You need point of sale.
  • You want to start without paying.
  • You also want inventory management.
KORONA POS review

Questions people ask

Is FullStory or KORONA POS better?
Neither clearly leads. FullStory starts at Free and KORONA POS at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FullStory or KORONA POS?
FullStory starts at Free and KORONA POS at Free.
Does FullStory or KORONA POS run on more platforms?
FullStory runs on Web, Mobile. KORONA POS runs on Web.
Can I use FullStory for free?
Both have a free tier, so you can try either at no cost before committing.
What is FullStory best used for?
FullStory is most often used for user experience analysis, bug reproduction, conversion optimization, customer support. Of those, user experience analysis and bug reproduction are not what KORONA POS is typically brought in for.
What can FullStory do that KORONA POS cannot?
FullStory covers Session replay, Heatmaps, Conversion funnels, User journey mapping. KORONA POS covers Point of sale, Inventory management, Employee management, Customer database.

Answered from the vendors’ own pages

FullStory: What does FullStory's free tier include?

30,000 sessions per month, 10 user seats, 5,000 server-side events per month, 1 year of session replay retention, and 1 year of product analytics retention. Session capture pauses when you exceed the monthly limit, though existing sessions remain accessible.

Source
FullStory: What features are excluded from the free plan?

Dashboards, configurable form privacy, Go-Live functionality, Streams, client-side rate hooks, mobile app analytics, and StoryAI are not available on the free tier. Email support is also unavailable; only community-based help is provided.

Source
FullStory: Can I use a personal email to sign up for FullStory's free plan?

No. FullStory requires a business email domain for signup; personal email services like Gmail cannot be used for free plan registration.

Source
FullStory: How does FullStory integrate with Slack?

FullStory's Slack integration allows individual users to send noteworthy sessions to Slack channels. Advanced and Enterprise plans can configure Alerts to receive notifications in Slack when user metrics exceed defined thresholds.

Source
FullStory: What analytics platforms does FullStory integrate with?

FullStory integrates with Segment, Mixpanel, Adobe Analytics, Google Analytics, Salesforce, HubSpot, and others. These integrations allow you to attach FullStory session URLs to events in your analytics platform for cross-platform correlation.

Source
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Related pages

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