E-Commerce · head to head
Erply vs Razorpay

Razorpay
E-Commerce
Indian payment gateway for domestic and international card, UPI and wallet acceptance
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Erply priced per store per month rather than a flat company rate, starting at $49/store for the Giftshop & Grocery Chain plan with only 1 user account and 1 POS terminal included; Razorpay it requires an Indian legal entity and settles only to Indian bank accounts, so it is not an option for a business incorporated elsewhere no matter how many Indian customers it has.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Erply and Razorpay actually diverge.
Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), category (E-Commerce).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Erply
Nothing recorded that Razorpay does not also cover.
Only in Razorpay
- Domestic payment methods
- International cards
- Payment links and pages
- Route
- RazorpayX
- Subscriptions
- Smart Collect
- Dashboard and reporting
What people use each for
The jobs each tool is most often brought in to do.
Erply
- Managing inventory across multiple retail locations in real-timenot Razorpay
- Synchronizing online store orders with physical point-of-salenot Razorpay
- Processing customer payments integrated with loyalty programsnot Razorpay
- Generating multi-location sales and inventory reportsnot Razorpay
Razorpay
- An Indian D2C brand needing UPI acceptance alongside cards in a single checkoutnot Erply
- An Indian SaaS business billing domestic customers on recurring mandatesnot Erply
- A marketplace that must split each payment between the platform and its sellersnot Erply
- A business that needs to take payment without building a website, using links and pagesnot Erply
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Erply
- Priced per store per month rather than a flat company rate, starting at $49/store for the Giftshop & Grocery Chain plan with only 1 user account and 1 POS terminal included
- Multichannel Chains plan is limited to 2 user accounts at $179/store per month
- POS for NetSuite starts at $1,800 per month and Franchise & Chain starts at $3,500 per month, both quote-adjusted from there
- Cancellation requires a written request 30 days prior to the end of the billing cycle
Razorpay
- It requires an Indian legal entity and settles only to Indian bank accounts, so it is not an option for a business incorporated elsewhere no matter how many Indian customers it has.
- The transaction percentage applies to the full order value including shipping and tax rather than to the product price, so low margin categories with heavy shipping give up more of their margin than the quoted rate suggests.
- Payment aggregator authorisation sits with the Reserve Bank of India and has been withheld from aggregators before while applications were reviewed, so a dependency exists that no commercial contract term protects you from.
- Default settlement runs on a delayed cycle with faster settlement sold as a paid add-on, so a business that buys stock from its takings either waits for cash or pays extra for it, and that cost belongs in the effective rate.
- International card acceptance is priced higher and requires separate approval rather than being a configuration change, so cross-border revenue takes longer to switch on and earns less per order than a domestic sale.
Pricing, plan by plan
Erply
$59/month- Giftshop & Grocery Chain$59/month
- 1 user account
- 1 point of sale terminal
- For net sales turnover up to $25,000 per month
- Multichannel Chains$199/month
- 2 user accounts
- 1 warehouse license
- POS for NetSuite$1800/month
- 2 user accounts
- Inventory licensing
- Franchise & Chain$3500/month
- For 50+ store retail chains or franchises
- Franchise HQ Module
- Chain HQ Module
Razorpay
On request- Domestic Payments$undefined/mo
- 2% platform fee per successful transaction across all payment instruments
- GST: 18% applies on the platform fee
- No setup fees, annual maintenance charges, or refund fees
- Corporate Cards$undefined/mo
- 2.15% platform fee per transaction
- International Payments - Cards$undefined/mo
- Up to 3% per successful transaction
- International Payments - Bank Transfers$undefined/mo
- 1% per transaction with zero forex markup
Which should you pick?
Choose Erply if
Nothing in the data separates Erply from Razorpay on the points above - pick on price and on how each one feels to use.
Choose Razorpay if
- You need domestic payment methods.
- You also want international cards.
Questions people ask
- Is Erply or Razorpay better?
- Neither clearly leads. Erply starts at $59/month and Razorpay at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Erply or Razorpay?
- Erply starts at $59/month and Razorpay at On request.
- Does Erply or Razorpay run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- What is Erply best used for?
- Erply is most often used for managing inventory across multiple retail locations in real-time, synchronizing online store orders with physical point-of-sale, processing customer payments integrated with loyalty programs, generating multi-location sales and inventory reports. Of those, managing inventory across multiple retail locations in real-time and synchronizing online store orders with physical point-of-sale are not what Razorpay is typically brought in for.
- What can Erply do that Razorpay cannot?
- Razorpay covers Domestic payment methods, International cards, Payment links and pages, Route.
Answered from the vendors’ own pages
Erply: What payment options does Erply offer?
Erply offers both monthly and annual billing contracts. Payment is due in advance at the start of each billing cycle. Annual contracts receive discounts compared to monthly rates. Changes to payment take effect within 48 hours.
SourceRazorpay: Can I use Razorpay if my company is not in India?
No. It requires an Indian entity and an Indian bank account for settlement. Overseas businesses selling into India need a different arrangement.
Erply: Is there a free trial for Erply?
Erply offers free account creation with no credit card required to explore the platform. Users can create an account and test the service before committing to a paid plan.
SourceRazorpay: What is the real effective rate?
The domestic percentage on the full order value including shipping and tax, plus higher international rates, plus any charge for faster settlement and dispute handling. Compute it from a month of settlement reports, not the pricing page.
Erply: Can I cancel my Erply subscription?
Erply subscriptions can be cancelled, but require a written request submitted at least 30 days prior to the desired cancellation date.
SourceRazorpay: How quickly do I get paid?
On a delayed settlement cycle by default, with faster settlement available as a paid feature. Plan working capital around the default, not the add-on.
Razorpay: What is the main structural risk?
Regulatory. Indian payment aggregators operate under RBI authorisation and have previously been barred from onboarding new merchants. Keep a second processor integrated if payments are business-critical.
Razorpay: Does it support recurring billing?
Yes, built on India's mandate and e-mandate framework, which has its own rules on authentication and notification that differ from card-on-file recurring elsewhere.
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