FullStory

FullStory

Verified

Digital experience intelligence platform

4.6(2,345 ratings)
1K+ users
9 views
Founded
2014
Starting Price
Free
Category
E-commerce
Last Updated
9/8/2025

Quick Overview

FullStory captures and analyzes complete digital experiences, providing teams with actionable insights to improve their products. With session replay, heatmaps, and advanced analytics, teams can understand exactly how users interact with their applications.

4.6

Rating

1K+

Users

Free Plan

Available

3

Platforms

Complete Guide to FullStory

Everything you need to know about FullStory to make an informed decision

What is FullStory?

FullStory is a comprehensive User experience analysis solution designed for e-commerce professionals and teams. FullStory captures and analyzes complete digital experiences, providing teams with actionable insights to improve their products. With session replay, heatmaps, and advanced analytics, teams can understand exactly how users interact with their applications.

This powerful software platform combines essential business functionality with user-friendly design, making it an ideal choice for organizations looking to streamline their User experience analysis processes and enhance overall productivity.

Key Benefits of FullStory

FullStory delivers significant value through its comprehensive feature set and intuitive design:

  • Session replay - Enhanced session replay capabilities that drive efficiency
  • Heatmaps - Enhanced heatmaps capabilities that drive efficiency
  • Conversion funnels - Enhanced conversion funnels capabilities that drive efficiency
  • User journey mapping - Enhanced user journey mapping capabilities that drive efficiency
  • Error tracking - Enhanced error tracking capabilities that drive efficiency

FullStory Features and Capabilities

FullStory offers a robust set of features designed to meet the demanding requirements of modern e-commerce operations.

Core Functionality

The platform's core features provide essential capabilities for daily operations:

  • Session replay
  • Heatmaps
  • Conversion funnels
  • User journey mapping
  • Error tracking

Security and Compliance

FullStory prioritizes data security and regulatory compliance with advanced security features:

  • SOC2
  • GDPR
  • CCPA
  • HIPAA
  • ISO27001

Integration Capabilities

FullStory seamlessly connects with popular business tools and platforms, enabling unified workflow management:

  • Slack integration for enhanced connectivity
  • Jira integration for enhanced connectivity
  • Google Analytics integration for enhanced connectivity
  • Segment integration for enhanced connectivity
  • Salesforce integration for enhanced connectivity
  • Zendesk integration for enhanced connectivity
  • Intercom integration for enhanced connectivity
  • Zapier integration for enhanced connectivity

These integrations ensure that FullStory fits naturally into existing technology stacks while providing additional functionality and data synchronization.

FullStory Pricing Structure

FullStory offers flexible pricing options designed to accommodate businesses of all sizes and requirements.

Free Plan Available - ${software.name} provides a free tier with essential features, making it accessible for small teams and individual users to get started without initial investment.

Paid Plans - Premium features and advanced capabilities are available starting from $null per month, providing excellent value for growing businesses.

Available Pricing Tiers

FullStory offers multiple pricing tiers to match different organizational needs:

  • Free Plan - $0/month
    • 1,000 sessions/month
    • 14-day data retention
    • Basic analytics
  • Business Plan - $null/month
    • Custom sessions
    • 3-month retention
    • Advanced analytics
  • Enterprise Plan - $null/month
    • Unlimited sessions
    • Custom retention
    • Advanced privacy controls

Platform Compatibility and Technical Requirements

FullStory is designed for maximum accessibility and can be used across multiple platforms and devices.

Supported Platforms: web, mobile, api

This multi-platform support ensures that teams can access FullStory functionality regardless of their preferred operating system or device type.

Multi-Language Support

FullStory supports multiple languages to serve global teams effectively:

Available Languages: English

Optimal Use Cases for FullStory

FullStory excels in various business scenarios and use cases:

  • User experience analysis - Streamlined processes and enhanced efficiency
  • Bug reproduction - Streamlined processes and enhanced efficiency
  • Conversion optimization - Streamlined processes and enhanced efficiency
  • Customer support - Streamlined processes and enhanced efficiency
  • Product development - Streamlined processes and enhanced efficiency

These use cases demonstrate FullStory's versatility and ability to adapt to different business requirements and operational needs.

How FullStory Compares to Alternatives

While there are several User experience analysis solutions available in the market, FullStory distinguishes itself through its unique combination of features and user experience.

Popular alternatives include: Hotjar, LogRocket, Crazy Egg, Mouseflow, Lucky Orange

However, FullStory offers distinct advantages in terms of affordability and accessibility, making it a compelling choice for organizations evaluating their options.

Why FullStory is the Right Choice

FullStory represents an excellent solution for organizations seeking reliable User experience analysis software. With an impressive 4.6/5 user rating, it has proven its value across diverse business environments.

Developed and maintained by FullStory Inc with a track record dating back to 2014, FullStory combines industry expertise with modern technology to deliver exceptional results.

The platform offers flexible pricing including a free tier and comprehensive functionality suitable for small, medium, enterprise. Whether you're a startup looking for cost-effective solutions or an enterprise requiring advanced capabilities, FullStory provides the tools and scalability to support your growth.

Choose FullStory for its proven reliability, comprehensive feature set, and commitment to user success in the competitive User experience analysis software market.

Supported Platforms

Web
Mobile
Api

Try FullStory

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4.6(2345+ reviews)
1K+
Users

✓ No credit card required ✓ Setup in minutes ✓ Cancel anytime

Key Features

Session replay
Session replay capability
Heatmaps
Heatmaps capability
Conversion funnels
Conversion funnels capability
User journey mapping
User journey mapping capability
Error tracking
Error tracking capability

Why Choose FullStory?

Verified
Est. 2014
1K+ users
Easy to setup & use
Regular updates & support
Join thousands of satisfied users

Security & Compliance

Security Score85/100

Certifications

GDPRSOC2HIPAAISO27001CCPAPrivacy Shield
EncryptionAES-128

Company

FullStory Inc
Location:Atlanta, GA
Size:201-500
Visit company website