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Travel · head to head

Egencia vs Roomsy

Egencia logo

Egencia

Travel

Corporate online booking and travel management from Amex GBT for mid-market and enterprise programmes

From
On request
Rated
-
Full reviewWebsite
R

Roomsy

Travel

Per room hotel and hostel PMS with published prices and monthly minimums

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Roomsy has a free tier, so it costs nothing to try first.
  • Each has a real cost: Egencia pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.; Roomsy every tier has a monthly floor, so a twelve room property on Essential pays $80 rather than $48 and the advertised per room rate is only real above the break-even room count.
  • They diverge on capability: Egencia covers Policy and approval engine, Roomsy covers Booking calendar.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Egencia and Roomsy actually diverge.

Attributes where Egencia and Roomsy differ
AttributeEgenciaRoomsy
Starting priceOn requestFree
Pricing modelquotePer room per month
Free tierNoYes

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Egencia

  • Policy and approval engine
  • Negotiated rate loading
  • Traveller tracking
  • Agent support
  • Concur Expense integration
  • AI booking assistant

Only in Roomsy

  • Booking calendar
  • Online booking engine
  • Channel manager
  • Hostel bed management
  • Invoicing and reporting
  • Multi-property

What people use each for

The jobs each tool is most often brought in to do.

Egencia

  • A company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch TMCnot Roomsy
  • A finance team standardising on SAP Concur that wants booking data pre-populating expense reportsnot Roomsy
  • A multi-country employer needing consolidated duty of care reporting on where staff are travellingnot Roomsy
  • An organisation moving off a regional TMC and wanting one supplier across Europe and North Americanot Roomsy

Roomsy

  • A twenty five room motel wanting OTA sync and a direct booking engine on a published price with no sales callnot Egencia
  • A hostel needing dorm bed inventory rather than room-only modellingnot Egencia
  • An owner running a very small property who wants a free booking calendar and engine before paying anythingnot Egencia
  • A two-property operator wanting one login and consolidated occupancy figures without enterprise pricingnot Egencia

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Egencia

  • Pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.
  • It is now a service tier inside Amex GBT rather than an independent supplier, so a competitive process that shortlists both Egencia and Amex GBT is not really two bids.
  • Regional content and service quality are uneven, and companies with travellers in smaller markets often find local fares and hotels missing from the tool and end up going offline.
  • Implementation to load negotiated rates and configure policy typically runs months, and rate loading errors surface as travellers seeing the wrong prices rather than as a clean failure.
  • Because the platform underwent a relaunch on new architecture, customers migrating from the older Egencia stack have faced feature parity gaps and retraining during the transition.

Roomsy

  • Every tier has a monthly floor, so a twelve room property on Essential pays $80 rather than $48 and the advertised per room rate is only real above the break-even room count.
  • Channel management is not on the free or Starter tiers, so the cheapest paid plan cannot connect to Booking.com and buyers regularly select it and then have to upgrade.
  • Some OTA connections are routed through SiteMinder rather than built directly, which introduces a third party into your distribution and a second place for a sync failure to occur.
  • There is no revenue management or dynamic pricing, so rates are manual and go stale unless someone maintains seasonal rules by hand.
  • There is no native point of sale or food and beverage module, so a property with a bar or restaurant runs a separate till and reconciles revenue outside the system.

Pricing, plan by plan

Egencia

On request
  • Egencia$undefined/year
    • Per-transaction booking fees, online and offline rates differ
    • Optional annual platform or management fee
    • Implementation and rate loading charges

Roomsy

Free
  • FreeFree
    • Booking calendar
    • Reporting
    • Invoicing
  • Starter$2/month
    • $2 per room per month
    • $40 monthly minimum
    • Booking engine and core PMS
  • Essential$4/month
    • $4 per room per month
    • $80 monthly minimum
    • Two-way channel manager to major OTAs
  • Pro$6/month
    • $6 per room per month
    • $160 monthly minimum
    • Additional users and advanced reporting

Which should you pick?

Choose Egencia if

  • You need policy and approval engine.
  • You work on Web, iOS, Android.
  • You also want negotiated rate loading.
Egencia review

Choose Roomsy if

  • You need booking calendar.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking engine.
Roomsy review

Questions people ask

Is Egencia or Roomsy better?
Neither clearly leads. Egencia starts at On request and Roomsy at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Egencia or Roomsy?
Roomsy has a free tier; the other does not. Paid plans start at On request for Egencia and Free for Roomsy.
Does Egencia or Roomsy run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use Roomsy for free?
Yes. Roomsy has a free tier, so you can try it without paying. Egencia starts at On request.
What is Egencia best used for?
Egencia is most often used for a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc, a finance team standardising on sap concur that wants booking data pre-populating expense reports, a multi-country employer needing consolidated duty of care reporting on where staff are travelling, an organisation moving off a regional tmc and wanting one supplier across europe and north america. Of those, a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc and a finance team standardising on sap concur that wants booking data pre-populating expense reports are not what Roomsy is typically brought in for.
What can Egencia do that Roomsy cannot?
Egencia covers Policy and approval engine, Negotiated rate loading, Traveller tracking, Agent support. Roomsy covers Booking calendar, Online booking engine, Channel manager, Hostel bed management.

Answered from the vendors’ own pages

Egencia: Is Egencia still sold under its own name?

Yes. Amex GBT bought it in 2021 and kept the brand, relaunching it in 2026 with a conversational AI assistant and a Concur Expense integration.

Roomsy: What does a thirty room hotel pay?

$120 a month on Essential, which is above the $80 floor. Below twenty rooms you pay the floor instead of the per room rate.

Egencia: How is it different from Amex GBT itself?

Egencia is the more self-service, lower-touch tier of the same company, aimed at mid-market programmes; Amex GBT proper is the high-touch enterprise service.

Roomsy: Which plan includes the channel manager?

Essential at $4 per room per month with an $80 minimum. Free and Starter do not include it.

Egencia: Does it replace an expense system?

No. It books travel and feeds data to expense tools such as SAP Concur; you still need an expense product.

Roomsy: Is the free plan usable?

For a booking calendar, invoicing and a direct booking engine, yes. Without OTA connections most properties will outgrow it quickly.

Roomsy: Does Roomsy take commission on bookings?

No. You pay the subscription only.

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