Travel · head to head
Chekin vs Egencia
Chekin
Travel
Guest check-in, identity verification and police registration for European rentals
- From
- €3.95/month
- Rated
- -
Egencia
Travel
Corporate online booking and travel management from Amex GBT for mid-market and enterprise programmes
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Chekin there is a three unit minimum on the published plans, so a single-property host cannot buy the entry tier at the advertised rate.; Egencia pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.
- They diverge on capability: Chekin covers Police and authority registration, Egencia covers Policy and approval engine.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Chekin and Egencia actually diverge.
Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Travel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Chekin
- Police and authority registration
- Identity verification
- Tourist tax calculation
- Self check-in and digital keys
- Deposits and damage protection
- Upsells and branded guest app
Only in Egencia
- Policy and approval engine
- Negotiated rate loading
- Traveller tracking
- Agent support
- Concur Expense integration
- AI booking assistant
What people use each for
The jobs each tool is most often brought in to do.
Chekin
- A manager with twenty apartments in Barcelona who must file guest data with the Ministry of the Interior for every arrival and cannot do it manually at scalenot Egencia
- An Italian host needing Alloggiati Web submissions and city tourist tax collected from the guest rather than absorbednot Egencia
- A property with no staffed reception issuing door codes only after identity documents have been verifiednot Egencia
- An operator wanting damage deposits taken and released automatically instead of chasing bank transfersnot Egencia
Egencia
- A company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch TMCnot Chekin
- A finance team standardising on SAP Concur that wants booking data pre-populating expense reportsnot Chekin
- A multi-country employer needing consolidated duty of care reporting on where staff are travellingnot Chekin
- An organisation moving off a regional TMC and wanting one supplier across Europe and North Americanot Chekin
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Chekin
- There is a three unit minimum on the published plans, so a single-property host cannot buy the entry tier at the advertised rate.
- The compliance value is regional; outside Spain, Italy, Portugal and Greece there is often no authority integration to use and the product becomes an ordinary check-in form at a per property price.
- Transaction fees sit on almost every money-handling feature, including 1.5% plus EUR 0.99 on payments and 10% on unified inbox transactions, so the effective cost is far above the subscription for anyone using them.
- It is a layer on top of a PMS rather than a replacement, so you are paying a second per property subscription alongside your existing platform and reconciling two sources of guest data.
- Identity verification and self check-in sit behind the Premium tier and Premium only includes one premium feature, so an operator wanting both verification and digital keys must move to Enterprise.
Egencia
- Pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.
- It is now a service tier inside Amex GBT rather than an independent supplier, so a competitive process that shortlists both Egencia and Amex GBT is not really two bids.
- Regional content and service quality are uneven, and companies with travellers in smaller markets often find local fares and hotels missing from the tool and end up going offline.
- Implementation to load negotiated rates and configure policy typically runs months, and rate loading errors surface as travellers seeing the wrong prices rather than as a clean failure.
- Because the platform underwent a relaunch on new architecture, customers migrating from the older Egencia stack have faced feature parity gaps and retraining during the transition.
Pricing, plan by plan
Chekin
€3.95/month- Basic$3.95/month
- Minimum three units
- Online check-in and legal compliance filing
- Tourist taxes
- Premium$5.95/month
- Everything in Basic
- One premium feature of your choice
- Options: identity verification, self check-in and digital keys, branded guest app, digital guidebooks or e-invoicing
- Enterprise$7.95/month
- All premium features included
- Identity verification, self check-in, branded app, guidebooks, e-invoicing
- Custom pricing above volume thresholds
Egencia
On request- Egencia$undefined/year
- Per-transaction booking fees, online and offline rates differ
- Optional annual platform or management fee
- Implementation and rate loading charges
Which should you pick?
Choose Chekin if
- You need police and authority registration.
- You work on Web, iOS, Android.
- You also want identity verification.
Choose Egencia if
- You need policy and approval engine.
- You work on Web, iOS, Android.
- You also want negotiated rate loading.
Questions people ask
- Is Chekin or Egencia better?
- Neither clearly leads. Chekin starts at €3.95/month and Egencia at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Chekin or Egencia?
- Chekin starts at €3.95/month and Egencia at On request.
- Does Chekin or Egencia run on more platforms?
- Both run on Web, iOS, Android, so platform support will not decide this one for you.
- What is Chekin best used for?
- Chekin is most often used for a manager with twenty apartments in barcelona who must file guest data with the ministry of the interior for every arrival and cannot do it manually at scale, an italian host needing alloggiati web submissions and city tourist tax collected from the guest rather than absorbed, a property with no staffed reception issuing door codes only after identity documents have been verified, an operator wanting damage deposits taken and released automatically instead of chasing bank transfers. Of those, a manager with twenty apartments in barcelona who must file guest data with the ministry of the interior for every arrival and cannot do it manually at scale and an italian host needing alloggiati web submissions and city tourist tax collected from the guest rather than absorbed are not what Egencia is typically brought in for.
- What can Chekin do that Egencia cannot?
- Chekin covers Police and authority registration, Identity verification, Tourist tax calculation, Self check-in and digital keys. Egencia covers Policy and approval engine, Negotiated rate loading, Traveller tracking, Agent support.
Answered from the vendors’ own pages
Chekin: Why would I buy this rather than use my PMS check-in form?
Because it files guest data with national police registration systems and calculates local tourist tax, which PMS check-in forms do not do.
Egencia: Is Egencia still sold under its own name?
Yes. Amex GBT bought it in 2021 and kept the brand, relaunching it in 2026 with a conversational AI assistant and a Concur Expense integration.
Chekin: What does it really cost?
From EUR 3.95 per property per month with a three unit minimum, plus 1.5% plus EUR 0.30 on deposits, 1.5% plus EUR 0.99 on payments, 1% on upsells and 10% on unified inbox transactions.
Egencia: How is it different from Amex GBT itself?
Egencia is the more self-service, lower-touch tier of the same company, aimed at mid-market programmes; Amex GBT proper is the high-touch enterprise service.
Chekin: Does it work outside southern Europe?
The check-in, verification and key features do. The automated authority filing that justifies the price largely does not.
Egencia: Does it replace an expense system?
No. It books travel and feeds data to expense tools such as SAP Concur; you still need an expense product.
Chekin: Can I get both identity verification and digital keys on Premium?
No. Premium includes one premium feature. Both requires Enterprise at EUR 7.95 per property per month.
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